Ratings based on 425 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Ottawa
Great place to stay in Lake PlacidPosted Jun 27, 2017
Very comfortable and quiet hotel about 2 Km from town centre. To bad breakfast is not included in the rate though. Overall, high marks in all areas. Would stay again.
for Everyoneby A verified traveler from Vermont
Great hotel near Lake PlacidPosted Jun 2, 2017
Pros: The pool and hot tub area is beautiful, clean and well maintained. The rooms were really nice.
Cons: The doors to the exercise/pool were locked and broken so we couldn't get in and the tub was very slippery when wet. Be ware!
I went with 3 friends for a girls' night out. We wanted a spot near the village with a pool and exercise room. This hotel was perfect. The rooms were very clean, the bathroom was up to date, and the pool/exercise room were the best I've been in. When we got to the pool room, the lock on the door was broken but luckily there was a very helpful staff member there who immediately got a key and opened it for us. Best of all is the lounge where we could sit and relax before the fire. We didn't get to try out the fire pit outdoors but that's a great touch. Everyone was very friendly and helpful. They really made us feel at home. The only issue I had in my room was the slippery tub when the shower was on. A bathmat would have been helpful.
for Everyoneby A verified traveler
Posted Apr 4, 2017
Nice and quiet location. Excellent facilities. Highly recommendable
Posted Mar 23, 2017 on Hotels
Horrible customer service
by A verified traveler
Posted Feb 13, 2017 on Hotels
by A verified traveler
Posted Feb 12, 2017 on Hotels
Very nice stay !
for Everyoneby A verified traveler from Niantic, Ct
Nice Hotel near White Face MountainPosted Feb 11, 2017
Cons: Parking lot could have been plowed better.
Location: Great restaurants in Lake Placid.
Perfect place to stay if going skiing at White Face Mountain.Plenty of room for four adults and all our ski clothes and gear. Good breakfast option in hotel. Definitely will stay here again.
Posted Jan 11, 2017 on Hotels
THERE WERE FRENCH FRIES UNDER BED AND CURTAINE IN BOTH ROOMS ALSO CHLORINE LEVAL VERY HIGH
Posted Jan 7, 2017 on Hotels
New Hotel that needs some help!Posted Jan 5, 2017 on Hotels
Our room was dirty, dusty, cobwebs hanging from the ceiling, rug not vacuumed on one side of the bed. Bathroom sink was slow & there was mold in the bath tub. Front screen was hanging off the window, we were on the first floor. We had no remote for the TV, told the front desk, but never did received it. Our friends, 3 woman, asked for a cot, three times, then the one they finally left in the room was in such poor shape that could not even use it. All room listing said it had a microwave, did not so we had to change our dinner plans. We were planning on staying two nights but left after one.