Ratings based on 1,421 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Auburn, NY

Beautiful place to stay!!

Posted Oct 17, 2017
Spectacular views of Mirror Lake, the ADK Mtns. and Main St. in Lake Placid. Within a short walk or drive to lots of shops, restaurants and Olympic venues. Cameron and Bethany were great when checking in and out of the Crowne Placid.
Comment from Hotel Management
Oct 17, 2017 by Evan B, Hotel Management
Thank you for such great feedback. I will be sure to let Bethany and Cameron know of your kind words. This is a very common complaint towards them. We all hope to welcome you back again in the future. Thank you! Best Regards, Evan Bickford
5 out of 5
Recommended
for Everyone
by A verified traveler from whitesboro, NY

great location & comfortable stay

Posted Oct 3, 2017
It was a very pleasant stay, the room was comfortable and clean, staff were great, location is ideal. Parking a real plus. Great view from the room.
Comment from Hotel Management
Oct 5, 2017 by Evan B, Hotel Management
Thank you for posting such a wonderful review and picture of your trip to Lake Placid. We are thrilled you had a great time and cannot wait to welcome you back. Thank you. Best Regards, Evan Bickford Guest Services Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Our room

Posted Oct 3, 2017
Pros: Food was good great location
Padded chair in room had a broken whee on one leg . They could not fix or bring in another chair until the next day.
Comment from Hotel Management
Oct 5, 2017 by Evan B, Hotel Management
Thank you for taking the time to write a review about your recent stay with us. We are happy you enjoyed dinning with us and found our location perfect. It is unfortunate the chair in your room was broken but i am glad we were able to resolve that for you. Thank you again for the feedback, we hope to see you in the future. Best Regards, Evan Bickford Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kanta, ON

Quick Reservation good deal.

Posted Sep 25, 2017
Pros: Clean, friendly staff, great breakfast buffet, pool, hot tub and gym on site.
Cons: Could use either fans or air freshness in the bathrooms.
We stay at the Crowne Plaza Lake Placid each year to golf at thier club. Needed to make reservations quickly so decided to do it through Expedia. saved a few dollars and no hassle checking in and out.
Comment from Hotel Management
Oct 17, 2017 by Evan B, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Ontario

Attractive hotel overlooking the lake

Posted Sep 20, 2017
Pros: I liked the location; its design; the view and its overall comfort.
Cons: Nothing comes to mind
Location: It is located in the middle of town with close proximity to Mirror Lake, shopping, restaurants and sightseeing, particularly the Olympic venues
Our stay was very comfortable; staff was very accommodating and the view from the hotel was exceptional.
Comment from Hotel Management
Oct 17, 2017 by Evan B, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Manorville, NY

Perfect location and ambiance

Posted Sep 20, 2017
Pros: Design of the facility. Relaxed yet fancy appearance and atmosphere. Pool, Jacuzzi and restaurant. Convenient laundry room. Ample parking.
Cons: Internal auditing of the housekeeping duties and implementing applicable corrective actions.
Location: Lots of eateries and shops within walking distance and the Olympic skating facilities are next door which was nice. Great golf courses close by too!
Just about everything was perfect. If you have a Mirror Lake view which we didn't, it would be stunning. Had the buffet breakfast on the final day and was excellent. Mostly patronized the local economy and interacted with the locals which was fun and interesting. Pool and Jacuzzi were excellent. Happened to be there during the Ironman festivities last weekend which doubled the room prices Saturday and Sunday but it was quiet inside the hotel the entire week (6 nights) and was a very pleasant stay. You will get your exercise walking up the steep hill to room. Front desk staff very professional and helpful. I had to call them one evening as the cleaning staff did not replace the dirty coffee pot, coffee and accessories one day and the man came right up to replace them to use the next morning. The next day the cleaning staff left the sliding glass door open on the balcony and we came back to flies in the room. I was able to disable them and they were on the floor with some other small litter from the previous day and the next day they were still there so I figured their vacuum cleaner was broken. At checkout, the nice woman insisted they have plenty of working vacuums and apologized that we had objective evidence that the room was not vacuumed for a few days. None of these issues were deal breakers and I would categorically return on my next visit to Lake Placid. One would just expect these minor housekeeping issues not to have occurred. If they hadn't, I would have given an A+.
Comment from Hotel Management
Oct 17, 2017 by Evan B, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted Sep 14, 2017 on Hotels
Comment from Hotel Management
Oct 17, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from glenville, NY

Great value for a very nice hotel

Posted Sep 14, 2017
Beautiful views, central location, great breakfast at a reasonable price, plenty of free parking. This was a very very nice place to stay. We will return.
Comment from Hotel Management
Oct 17, 2017 by Evan B, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from utuca new york

Fantastic view of the village,mirror lake and the

Posted Sep 14, 2017
Beautiful location overlooking the village and mirror lake. Mountains in the background with the fall colors added to our enjoyable stay. Dinner was very good-,we had mussels and rainbow trout.
Comment from Hotel Management
Oct 17, 2017 by Evan B, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitestone

Beautiful lake and mountain view

Posted Sep 12, 2017
Pros: Location and view
Location: The village main street in the area is a quaint street with many different type of stores to shop in. The view is spectacular.
Everyday it was a pleasure to look at the mountains and lakes from my balcony.
Comment from Hotel Management
Oct 17, 2017 by Evan B, Hotel Management
Thanks for staying with us. We appreciate your feedback!