Ratings based on 861 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Pennsylvania

Nice hotel with a very helpful staff.

Posted Aug 16, 2016
Pros: Nice room with a great view of Mirror Lake. Enjoyed the lounge.
Location: There are a lot of shops and restaurants within a short walking distance.
We arrived quite some time before check in but the staff allowed us to park our truck and trailer in the lot and gave us a guest pass so we were able to access the pool, etc.
Comment from Hotel Management
Aug 19, 2016 by Matthew, Hotel Management
Dear Carrie, Thank you for sharing your experience with us! It is wonderful to read you enjoyed your visit and that you were able to relax at the hotel before checking in. I hope we'll be welcoming you back some time! Warm Regards, Matthew General Manager
5 out of 5
by A verified traveler

Posted Aug 10, 2016
Beautiful hotel. Well maintained. Excellent location. Staff very friendly. It was our fist time staying in Lake Placid and we will definitely come back and reserve the same hotel.
Comment from Hotel Management
Aug 19, 2016 by Matthew, Hotel Management
Greetings, Thank you for sharing your experience at High Peaks Resort! We will certainly be looking forward to welcoming you back on your next visit to Lake Placid! Warm Regards, Matthew General Manager
3 out of 5
by A verified traveler

Good location but staff was not service minded.

Posted Aug 4, 2016
Location: Do Ausable chasm - outstanding!!
Good access to the water and activities related thereto - however the reception was not welcoming nor providing good info. The rooms are not sound proof at all. People walking above made our walls shake. We also missed having a real patio - separate from others - outside our room. We were on the main floor on grass with others around - that is not what I was sold when I booked the reservation.
Comment from Hotel Management
Aug 19, 2016 by Matthew, Hotel Management
Greetings, I truly appreciate receiving your feedback regarding your experience and am sorry it was not what you were expecting. We absolutely take your comments seriously when considering where next to focus our improvements and appreciate your sharing your experience! Warm Regards, Matthew General Manager
5 out of 5
by A verified traveler from Cornwall, ON

Beautiful location!

Posted Aug 2, 2016
Pros: View, pools, access to paddle boats, Dancing Bears restaurant
Cons: N/A
Location: We went on the Scenic Railroad, went to High Falls Gorge, checked out Whiteface and went shopping on the strip.
Upon checking into our hotel we were given complimentary champagne. We proceeded up to our room which overlooked the outdoor pool and Mirror Lake. It was a breath taking view. We had a large sectional couch, and a beautiful walk in shower. There are 4 pools on site, and free access (first come, first serve) to paddle boats, paddle boards and kayaks. We checked out the Dancing Bears patio for a glass of wine, and also took a swim in the indoor pool. We thoroughly enjoyed our stay and would not hesitate to return, or recommend this hotel to our friends and family.
Comment from Hotel Management
Aug 3, 2016 by Matthew, Hotel Management
Dear Meagan, Thank you for your kind words! It looks like you really took advantage of everything High Peaks Resort provides. I am happy to see we were able to offer such a wonderful experience! Warm Regards, Matthew General Manager
5 out of 5
by A verified traveler

Posted Aug 1, 2016
Bell hotel. Bien décoré dans le style des grand chalet des Adirondak des années 20. Le personnel est courtois. Nous avons été recu au champagne lors de notre arrivé. De notre chambre La vue sur le lac était fantastiquel. Beaucoup d'activités offertes par l'établissement. Bref nous avons adoré notre séjour.
Comment from Hotel Management
Aug 3, 2016 by Matthew, Hotel Management
Greetings, It is wonderful to read such positive comments about the guest experience at our property and our team. It was a pleasure to welcome you and I hope we have the opportunity to do so again soon! Warm Regards, Matthew General Manager
5 out of 5
by A verified traveler

Excellent surprise.

Posted Jul 31, 2016
Great location great amenities and great staff. We absolutely loved it there
Comment from Hotel Management
Aug 3, 2016 by Matthew, Hotel Management
Greetings, Thank you for sharing such kind words about your experience. We loved hosting you and I hope we will be seeing you again soon! Warm Regards, Matthew General Manager
5 out of 5
by A verified traveler from Lake George, NY

Great location and lots of amenities.

Posted Jul 30, 2016
Only spent one night. Hopefully next time it will be longer.
Comment from Hotel Management
Aug 3, 2016 by Matthew, Hotel Management
Dear Heather, We hope so as well! It would be wonderful to welcome you back so that you are able to enjoy everything High Peaks Resort offers. Warm Regards, Matthew General Manager
5 out of 5
by A verified traveler

Great stay

Posted Jul 18, 2016
Our family(teenagers and dog) had a great stay. Location was fantastic and our kids loved the pools and waterfront. The staff was friendly and accomodating towards our dog.
Comment from Hotel Management
Aug 3, 2016 by Matthew, Hotel Management
Greetings, Thank you for staying at High Peaks Resort, we had a wonderful time hosting you and your family. I hope we have the opportunity to welcome you back! Warm Regards, Matthew General Manager
4 out of 5
by A verified traveler from LaGrange, N.Y.

Posted Jul 15, 2016
Pros: The lobby was so pretty. Very rustic and welcoming, all done in wood to remind you of a cabin experience. The hotel staff was very friendly.
Cons: Our room was very nicely decorated and spacious. However, there were large stains on the rug which obviously hadn't been cleaned for awhile.
Location: We were close to Whiteface Mountain, which was amazing.
Our stay in Lake Placid was wonderful. High Peaks is in a perfect location. Walking distance to shop, restaurants, and anything else that goes on in the town. Mirror lake and Lake Placid are absolutely breathtaking. My husband and I took boats out on Mirror Lake, and also had dinner one night at a restaurant where the table was practically on the lake. Doesn't get much better than that! So peaceful and serene. We would definitely recommend Lake Placid to anyone looking for an outdoor experience that has a little bit of everything for everyone.
Comment from Hotel Management
Jul 22, 2016 by Matthew, Hotel Management
Dear Lucille, Thank you for sharing you experience and for such kind words about our property and thank you also for bring the carpet of your room to our attention. We will certainly address this! We are so passionate about Lake Placid and providing our guests an exceptional experience and I am thrilled to know that you enjoyed our village as we do. I hope we have the opportunity to welcome you back! Warm Regards, Matthew General Manager
5 out of 5
by A verified traveler

repeat customer

Posted Jun 29, 2016 on Hotels
My fourth time staying here. Excellent staff. Only complaint this time is that a concrete wall blocked the majority of my room's view, so defeated the purpose if the balcony. Also, by the elevator so it was noisy, and there were packs of little boys running allover the hotel's premises unsupervised this week.
Comment from Hotel Management
Jul 22, 2016 by Matthew, Hotel Management
Greetings, Thank you for sharing your experience! Our staff always look forward to welcome back old friends. I am sorry that you were not able to enjoy the same great view from previous visits but I hope next time you will be able to enjoy the kind of view you are accustomed to! I look forward to welcoming you back soon! Warm Regards, Matthew General Manager