Ratings based on 357 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel in the middle of town

Posted Jan 18, 2017
We had a great time at the High Peaks resort. The staff was so friendly and helpful, room was great. The bar and the Dancing Bears restaurant were both good. The free coffee in the morning and hot chocolate and cookies in the afternoon are such a nice extra! The pool area is a bit dated but that did not stop the fun (the pool is a perfect temperature). Location is perfect for exploring Lake Placid and skiing at Whiteface (in winter time). We also went skating on the lake which was great (there is a little skate rental shop on the Main St). Would recommend this hotel and Lake Placid to everyone!
Comment from Hotel Management
Jan 19, 2017 by Matthew, Hotel Management
Dear Marije, Thank you for sharing your kind words and experience! We are thrilled you enjoyed your visit! We are always making upgrades to our property and facilities and we are looking forward to a very exciting 2017 on that front. I hope you'll have the opportunity to join us again and look at what we've done! Warm Regards, Matthew General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New York. NY

Great hotel to stay in the center of Lake Placid

Posted Jan 17, 2017
Great experience staying at this resort. Nice spacious room, renovated bathroom with shower and Jacuzzi tab, to enjoy a hot bath after a day in the snowy mountains. Close to all restaurants and shopping. I would recommend this place to stay.
Comment from Hotel Management
Jan 17, 2017 by Matthew, Hotel Management
Dear Olia, Thank you for sharing your experience! We are thrilled to read you enjoyed your visit and we hope we have the opportunity to welcome you back soon! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, great location to village

Posted Jan 17, 2017
Dog friendly hotel Wonderful staff Clean and attentive
Comment from Hotel Management
Jan 17, 2017 by Matthew, Hotel Management
Greetings, Thank you for sharing your kind words. We are so pleased you enjoyed your visit and hope we have the opportunity to welcome you back! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location!

Posted Jan 16, 2017
The amenities here are wonderful from glass of champagne at check in to quality of food at Dancing Bears Restaurant. You can walk out of lower level right onto Main Street and walk across the street to Mirror Lake, a frozen wonderland! Staff is helpful and accommodating. Honestly one of the nicest places we've ever stayed in. And what a great place to stay to experience Lake Placid in the winter.
Comment from Hotel Management
Jan 19, 2017 by Matthew, Hotel Management
Dear ideal, Thank you for sharing such kind words and photos! We are thrilled you enjoyed our winter wonderland as much as we do and I hope we'll have the opportunity to show you the other seasons as well! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Posted Jan 16, 2017
You walk in to a gorgeous lobby, greeted by froendly, helpful staff and offered a glass of champagne. Our room was beautiful and stayed had an adirondack fee to it. We had a gorgeous view of mirror lake. The bathroom was beautiful. The room had plenty of modern amenities. The location of the hotel was within walking distance to everything in town. I loved my stay there, and would go back in a heartbeat.
Comment from Hotel Management
Jan 16, 2017 by Matthew, Hotel Management
Dear Megin, Thank you for sharing your experience! All vacations should start with champagne, wouldn't you say? We are thrilled you enjoyed your visit and we are looking forward to seeing you again soon! Warm Regards, Matthew General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
the hotel was nice and the staff was great, but when we booked the rooms, we didn't know the waterfront rooms were in a separate building, with no handicap access or any of the amenities. the staff was able to get one room in the main hotel, which was great, but shuttling between was a bit hectic.
Comment from Hotel Management
Jan 16, 2017 by Matthew, Hotel Management
Greetings, Thank you for sharing your experience! I am relieved to see that we were able to make some adjustments to your reservation and get you settled into a handicapped accessible unit! I hope we'll have the opportunity to welcome you back soon! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Jan 13, 2017
Had perfect weather fo cross country. Upon returning to hotel we were greeted by a warm fire and sipped our wine in a cozy atmosphere. Will definitely return.
Comment from Hotel Management
Jan 16, 2017 by Matthew, Hotel Management
Greetings, Thank you for sharing your experience and your kind words. We are looking forward to your next visit! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel. Clean, great views

Posted Jan 13, 2017
The high peaks resort made our trip to lake placid a memorable one. The room was beautiful, the staff was very welcoming w customer service to amazing accommodations. We loved everything about high peaks. It was worth every penny and we will stay there for every future visit to lake placid
Comment from Hotel Management
Jan 17, 2017 by Matthew, Hotel Management
Dear outdoors lover, Thank you for sharing your experience and your kind words. We are so pleased you enjoyed your visit and we are thrilled to learn we'll be seeing you again! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Great get away

Posted Jan 11, 2017
Pros: Location and relaxed atmosphere. Friendly staff
Cons: Nothing
Location: Right down town. Close to everything and you can walk
Relaxing, easy going, friendly place to just get away
Comment from Hotel Management
Jan 17, 2017 by Matthew, Hotel Management
Dear Jim, Thank you for sharing your kind words! It was a pleasure hosting you at High Peaks Resort and we hope we'll see you again on your next getaway! Warm Regards, Matthew General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
The bed was so cozy and the view was amazing, will stay here again.
Comment from Hotel Management
Jan 17, 2017 by Matthew, Hotel Management
Greetings, Thank you for sharing your kind words. We are so looking forward to seeing you again soon! Warm Regards, Matthew General Manager