Boating
Check availability

Reviews of Lake House at High Peaks Resort

3.5 out of 5
Lake House at High Peaks Resort
1 Mirror Lake Dr., Lake Placid, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ching

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff warm to welcome when you check in
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked based on the room showing the lake. We checked in super late and had to check in at the sister site. Our room was ground floor so not as nice and the beds angles oddly so if we’d had a 4th person they’d need to exit the bed via the front. The place was empty so it would’ve been nice to have been given a better room. Staff was super friendly and they have incentives to not use house keeping daily. The bar in our hotel wasn’t open for the season and the pool table broken. The gym was in the sister facility and helpful since it rained daily during our stay. Super quiet and walkable. There is a shuttle. Free parking also a plus. I’d stay again but request a room not in the dark ground level
Stayed 3 nights in Apr 2024

8/10 Good

joel, Middleburgh

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Meaghan

Traveled with partner
Super nice check in experience. Was able to check in early. Room clean, bed decent. Great view. Will come back.
Stayed 1 night in Feb 2024
Response from Your Friends at Lake House on Mar 8, 2024
Dear Meaghan,Thank you! We are so pleased you enjoyed your visit to Lake House. We look forward to welcoming you back!Warm Regards,Your Friends at Lake House

10/10 Excellent

wendy

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Your Friends at Lake House on Mar 8, 2024
Thank you for taking a moment to rate your experience, Wendy!

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, amenities
Lake Placid location excellent! Old property that was redone well.
Stayed 1 night in Feb 2024
Response from Your Friends at Lake House on Mar 8, 2024
Dear Kristin,When we think of winter and summer adventures we cannot help but think of a mid-century ski lodge and when we redesigned Lake House we knew it would be the perfect backdrop for future fun.We hope you'll visit again, soon!Warm Regards,Your Friends at Lake House

2/10 Terrible

Jakub

Liked: Cleanliness
Stayed 3 nights in Feb 2024

8/10 Good

Kim, CMCH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was so enjoyable with a porch overlooking the lake and amazing views. The location is what sold us because we were just on the edge of town so quite but easy to walk to everything. Wish we had had more time but we'll be back.
Stayed 1 night in Jan 2024
Response from Your Friends at Lake House on Mar 8, 2024
Dear Kim,Thank you very much for your kind words! Lake Placid is such a charming town and we are thrilled we can offer our guests the easy access of being downtown with the comforts of off the main street. The best of both worlds!We look forward to welcoming you back!Warm Regards,Your Friends at Lake House

8/10 Good

Susan, Canton

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Building felt isolated
Stayed 1 night in Feb 2024

8/10 Good

Andrew

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely dog friendly. Our boy was given a nice bandana and cookie on arrival. A comfy bed and food bowls were also provided. Great stay!
Stayed 1 night in Jan 2024
Response from Your Friends at Lake House on Feb 2, 2024
Dear Andrew,Thank you! We are thrilled you and your peak pup enjoyed your visit to Lake Placid. It was our pleasure to welcome you!Warm Regards,Your Friends at Lake House

6/10 Okay

Ronald

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
we stayed at this property once before and it was great with indoor pool and a great bar on site . Pool was closed due to maintenance and bar was also closed with no one around.
Stayed 1 night in Jan 2024
Response from Your Friends at Lake House on Feb 2, 2024
Dear Ronald,Thank you for joining us again. We are sorry we did not meet the expectations set by your previous visit. We will share your review with our maintenance and administration team.Warm Regards,Your Friends at Lake House

6/10 Okay

Trevor

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pictures don't reflect reality. It is evident that this property is from the 60's or 70's.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer, Glencoe

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in Halls smell like a gym Bare minimum in the room but clean and enough towels and toilet paper for 2. So convenient right off the main st in town. Restaurant at the bottom of the parking lot.
Stayed 1 night in Jan 2024
Response from Your Friends at Lake House on Feb 2, 2024
Dear Jennifer,Thank you for taking a moment to share feedback from your visit. While we are so pleased most of your visit was great, we want every moment to be exceptional. We will share your review with our housekeeping team!Warm Regards,Your Friends at Lake House

10/10 Excellent

Steve

Stayed 3 nights in Jan 2024
Response from Your Friends at Lake House on Feb 2, 2024
Thank you for rating your experience, Steve!

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Your Friends at Lake House on Feb 2, 2024
Thank you for taking a moment to rate your experience, Sam!

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Your Friends at Lake House on Feb 2, 2024
Thank you for rating your experience, Caroline!

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Your Friends at Lake House on Feb 2, 2024
Thanks, Caitlin, for taking a moment to rate your experience!

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Your Friends at Lake House on Feb 2, 2024
Thank you for taking a moment to rate your experience, Sandra!

6/10 Okay

Chihunt

Traveled with family
Liked: Staff & service
Disliked: Amenities
While the staff was fabulous, for a resort of this caliber, we were disappointed with the lack of activities in the game room especially in the winter. Typically resorts have a library of games and puzzles and books to read. They can easily start a free library, buy a collection from a thrift store, etc. Maybe have a milk and cookie time, something cute and simple for the kids.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Your Friends at Lake House on Dec 6, 2023
Dear Kristen,Thank you for taking a moment to rate your experience!Warm Regards,Your Friends at Lake House

10/10 Excellent

Brenna, new york

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Locely grounds and we were accomodated for very late checkin
Stayed 1 night in Oct 2023
Response from Your Friends at Lake House on Oct 27, 2023
Dear Brenna,Thank you! We are thrilled you enjoyed your visit to Lake House. We hope you'll join us again, soon!Warm Regards,Your Friends at Lake House

10/10 Excellent

Tang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay at lake house.......very good!
Stayed 1 night in Oct 2023
Response from Your Friends at Lake House on Oct 27, 2023
Dear Tang,Thank you! We are so pleased you enjoyed your visit. We hope you'll join us again, soon!Warm Regards,Your Friends at Lake House

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the lodge got up grades to the resort amazing customer service and great staff will stay again
Stayed 3 nights in Oct 2023
Response from Your Friends at Lake House on Oct 27, 2023
Dear Edward,We are so pleased you enjoyed your visit at our sister property High Peaks Resort.We hope you'll join us again, soon!Warm Regards,Your Friends at Lake House

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2023
Response from Your Friends at Lake House on Dec 6, 2023
Dear Stephanie,Thank you for taking a moment to rate your experience!Warm Regards,Your Friends at Lake House

10/10 Excellent

Cassondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Your Friends at Lake House on Oct 27, 2023
Dear Cassondra,Thank you for taking a moment to rate your experience!Warm Regards,Your Friends at Lake House

8/10 Good

Alonzo

Stayed 1 night in Oct 2023
Response from Your Friends at Lake House on Oct 9, 2023
Dear Alonzo,Thank you for taking a moment to rate your experience!Warm Regards,Your Friends at Lake House

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
View is gorgeous 😍. Hotel excellent. Crew amazing 👏
Stayed 2 nights in Oct 2023
Response from Your Friends at Lake House on Oct 9, 2023
Dear Roberto,Thank you! We are so pleased we got to share our brilliant fall foliage colors with you. We hope you'll join us again, soon!Warm Regards,Your Friends at Lake House

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake house was comfortable and quiet.
Stayed 3 nights in Oct 2023
Response from Your Friends at Lake House on Oct 9, 2023
Dear Andrew,Thank you! We are so pleased you enjoyed your visit.Warm Regards,Your Friends at Lake House

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and value
Our little patio and our incredible view - room 20
Rented a kayak at Lake Placid Marina
Morning view from our patio
Stayed 2 nights in Oct 2023
Response from Your Friends at Lake House on Oct 9, 2023
Dear Amy,It was a pleasure to share the incredible fall foliage with you on your recent visit! We are so pleased you enjoyed your stay in Lake Placid.We hope you'll join us again, soon!Warm Regards,Your Friends at Lake House

6/10 Okay

Joel

Liked: Staff & service
Internet was slow, fire alarm intermittent beeps. Staff was pleasant and took care of issues
Stayed 1 night in Oct 2023
Response from Your Friends at Lake House on Oct 9, 2023
Dear Joel,Thank you for taking a moment to share your experience. While we are disappointed your stay was not exceptional from the beginning, we are glad our team was able to correct the issues you reported in a timely manner.Thank you!Warm Regards,Your Friends at Lake House

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Valerie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view from the property and it was peaceful and quiet even though the action was just steps away. So nice not to have to move the car unless you wanted to leave the area. Only improvement to the Lakehouse to suggest would be to add exhaust fans to the bathrooms.
Stayed 3 nights in Sep 2023
Response from Your Friends at Lake House on Oct 9, 2023
Dear Valerie,Thank you! We are so pleased you enjoyed your visit to High Peaks Resort. It was a pleasure to welcome you to lake House and Lake Placid, NY. We hope you'll join us again, soon!Warm Regards,Your Friends at Lake House

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Lake House Guest Services Team on Sep 12, 2023
Dear Kathryn,Thank you for taking a moment to rate your experience!Warm Regards,Lake House Guest Services Team

6/10 Okay

Samantha

Traveled with partner
Liked: Amenities
From the pictures, I had expected water front hotel. This was not. We had a decent stay, but nothing to rave about. Was close to everything down town. Parking situation was ideal!
Stayed 2 nights in Aug 2023

8/10 Good

Laura

Stayed 2 nights in Aug 2023
Response from Lake House Guest Services Team on Sep 12, 2023
Dear Laura,Thank you for taking a moment to rate your experience!Warm Regards,Lake House Guest Services Team

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use a few updates to bathrooms (fans!) and better pillows. Disappointing that the bar is so advertised in online stuff but closed apparently for good.
Stayed 2 nights in Aug 2023

6/10 Okay

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Amelia

Liked: Staff & service
Lovely property and staff. Affiliated with a larger hotel. Room itself was very run down. Paint chipped. Flickering lights. Just needs a refresh.
Stayed 1 night in Jul 2023

10/10 Excellent

Loreto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, the shower was a little tough to use but once you were able to put it on it was good
Stayed 1 night in Jul 2023

6/10 Okay

Jaeger

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pictures of the property are pretty misleading. It's not right on the lake. It's in the middle of town. Also no microwave in the rooms, silly complaint but for $500 a night you would think it would have one.
Stayed 3 nights in Jul 2023

10/10 Excellent

Bogdan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great amenities!
Stayed 4 nights in Jul 2023

10/10 Excellent

Irén

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean. We was staying only one night, but we loved 😍. Definitely we will book here again.
Stayed 1 night in Jul 2023

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness
Facilities were run down..
Stayed 2 nights in Jul 2023

6/10 Okay

Patty

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs Some Serious TLC
We've been staying in this building every summer for 25 years. Rooms are small but we don't mind because of the wonderful views and the proximity to town. However, the building is very much in need of some TLC, even after it was updated several years ago. Peeling paint, dirty carpets, hair in bathtub, public rooms dusty, dirty floors, patio and patio furniture filled with old, dried grass clippings, old dog feces in lawn in front of patio, restraunt menu limited and odd. Hotel lobby is still comfortable but getting aged. Complimentary champagne at check-in and afternoon cookies do not make up for it. All staff members were wonderful. Just not worth the $400+ price point. Save up and go to the Mirror Lake Inn.
Stayed 3 nights in Jun 2023

6/10 Okay

Skye

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was skeptical given some of the others reviews, but I noted they were from 5 years ago. I found our room to be clean, freshly redone/painted, and the building in great condition. An easy walk to downtown. Parking here was easy and convenient. Great views! It was early season and the grounds had not yet gotten their spring spruce up. My only criticism is that the in-room coffee was not up to me standards. I would definitely stay there again.
Stayed 1 night in Apr 2023
Response from Your Friends at Lake House on May 8, 2023
Dear Jeff,Thank you! We are thrilled you enjoyed your stay at Lake House. We hope you'll join us again soon - the summer foliage is coming in and this summer is going to be beautiful!Warm Regards,Your Friends at Lake House

10/10 Excellent

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome by the front desk staff. Very personable and thoughtful. Greeted us with a glass of champagne. Extremely accommodating.
Stayed 1 night in Apr 2023
Response from Your Friends at Lake House on May 8, 2023
Dear Brandy,Thank you! We are so pleased you enjoyed your visit. It was a pleasure to welcome you!Warm Regards,Your Friends at Lake House

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Your Friends at Lake House on May 8, 2023
Dear Marty,Thank you for taking a moment to rate your experience!Warm Regards,Your Friends at Lake House

6/10 Okay

Carolyn

Traveled with partner
Liked: Staff & service
Great location - a bit rundown though & lacking charm.
Stayed 2 nights in Apr 2023