Ratings based on 588 Verified Reviews

4.3 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

In the heart of Lake Placid. Excellent location. .

Posted Aug 19, 2017
Eric was wonderful in his very service oriented Focus, communicates well and helpful. Made the difference in service. Great access to the high peaks hotels. Great access to water activities. Will recommend and come back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ulster County, NY

Pleasantly pleased

Posted Aug 17, 2017
this stay was to celebrate an anniversary- and this was acknowledged with champagne and chocolate covered strawberries- the staff was pleasant and hotel location was perfect. The room was comfortable and just what we needed- nothing fancy but roomy with a nice adirondack vibe and very clean. we will definitely come back to the Lake House!
4 out of 5
by A verified traveler

great location, close but still peaceful

Posted Aug 6, 2017
Nice spacious hotel, did not realized when I booked at The Lake house that it was part of the High Peaks resort, which is a plus as it comes with many amenities, including water activities. This is a dog friendly facility... I guess it's great if you have a dog but I was not so please to hear them barking next door to me. My bad I should have read the small prints. Overall a nice experience, enjoyed the spacious lobby and the Dancing Bears restaurant is great. Thanks to the chef that came to our table to describe the cheese board which was amazing.
Comment from Hotel Management
Aug 18, 2017 by Matthew, Hotel Management
Dear Chris, Thank you for sharing your experience, kind words and feedback regarding your recent visit. Although we are dog-friendly, we understand not everyone has dogs and we do have a policy to minimize any barking. We're sorry there was still barking that disturbed you during your visit! We never want that to happen and will look into how we can minimize noise even further. We're so pleased to see, though, that for the most part your stay was a good one and we hope you'll join us again soon! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2017
Great resort! My husband and I stayed there for a weekend. We barely stayed indoors. Location is outstanding. Outdoor pool near the lake is beautiful. Very peaceful with gorgeous views. We will definitely go back there.
Comment from Hotel Management
Aug 3, 2017 by Matthew, Hotel Management
Greetings, We are so pleased you enjoyed your visit at Lake House and in Lake Placid and we are looking forward to welcoming you back! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Newburyport, MA

Amazing lake view...

Posted Jul 11, 2017
Pros: Everything....
Cons: Carpeting in the entrance area.
Location: Fabulous location. Convenient to everything. Shops, theater, activities, swimming, skiing, arena, ski jump, & horse shows.
Grew up in Lake Placid, and enjoyed staying at the Lake House. It's convenient to everything in town. It's reasonably priced, and very comfortable. The staff was terrific. They were very personable and helpful. The nice clean room had a nice balcony and a wonderful view of the lake. Very much enjoyed my stay at "The Lake House." Thanks staff. You're the best!
Comment from Hotel Management
Aug 3, 2017 by Matthew, Hotel Management
Dear Jean, It is always such a pleasure to welcome back a friend to Lake Placid and Lake House. Thank you for choosing to stay with us when during your recent visit "back home". I hope we'll have the pleasure of seeing you again soon! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, excellent customer service

Posted Jul 11, 2017
Been staying at high peaks and specifically the lake house for several years now. Best location and amenities in town. This visit they we booked lake house and arrived to find out we basically couldn't use the lake house great room all weekend because of a wedding. This was a bit of a disappointment because we were traveling with two small children and specifically book lake house for so we can relax in the great room and not be cramped in our hotel. They upgraded our room to the waterfront in the high peaks resort and also comped us two nights. Way beyond what we were expecting and excellent customer service
Comment from Hotel Management
Aug 3, 2017 by Matthew, Hotel Management
Greetings, It's always my opinion that the measure of excellent service is in handling adversity. I'm very pleased to know our team rose to the challenge and were able to ensure your visit was an excellent one! We're looking forward to your next trip! Warm Regards, Matthew General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect view

Posted Jul 9, 2017
Perfect view always in such a large refurbished room. Love the dog friendly amenities. We waited two hours to check in to our room for the first time, but got free breakfast, app and drinks for our inconvenience. We have stayed 3 years since the paint was fresh from the Reno. We will stay again next year.
Comment from Hotel Management
Aug 3, 2017 by Matthew, Hotel Management
Greetings, So wonderful to know that we've remained as impressive to our guests as when we first opened the doors after the Grand Opening of Lake House. We're looking forward to next year already! Warm Regards, Matthew General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Hotel with view on the lake

Posted May 23, 2017
Very nice hotel, very well located. We had a room with view on the mirror lake. There is a pool and spa. Relaxing in the spa after a hicking day is a real pleasure.
Comment from Hotel Management
Jun 29, 2017 by - Your Hosts at Lake House, Hotel Management
Dear Sylvain, Thank you for sharing your experience. We are so pleased we were able to offer you just the experience you were looking for! - Your Hosts at Lake House
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, modern with a retro feel

Posted May 23, 2017
Cons: The bar in the Lake House could be open until midnight, at least Friday through Sunday.
This hotel was so much more than I expected. The photos are accurate but don't even do it justice. The views are spectacular. The beds are so comfortable. It is quiet and very convenient to the main street shopping and dining area.
Comment from Hotel Management
Jun 29, 2017 by - Your Hosts at Lake House, Hotel Management
Greetings, That is one of the comments we hear most - it looks just like the photos! We're so glad we were able to impress you and we'll certainly keep your feedback in mind as we evaluate the Bar at Lake House's hours! - Your Hosts at Lake House
5 out of 5
by Jess

Quick getaway was just what the doctor ordered...

Posted May 15, 2017 on Hotels
Quick getaway for the family on Mother's Day weekend. Location is fabulous - we didn't move the car once. Pool was a bit chilly for mama, kids didn't mind, and the hot tub was perfect!
Comment from Hotel Management
Jun 29, 2017 by Matthew, Hotel Management
Dear Jess, It was our pleasure to welcome you for a Mother's Day getaway! We're thrilled you and your family enjoyed your visit and we hope you'll join us again soon! - Your Hosts at Lake House