Ratings based on 172 Verified Reviews

4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful mountain resort

Posted Jun 28, 2017
Excellent one night Anniversary get away!! Received an upgrade and wa able to see and stay in a 3 bedroom suite. Absolutely would bring family back for a vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler from syracuse ny

Posted May 26, 2017
Great stay, staff was so nice. Just disappointed that the lounge was closed for repairs.
5 out of 5
by Marina

This traveler left a rating score only Posted Feb 24, 2017 on Hotels
5 out of 5
by Erin C.

This traveler left a rating score only Posted Jan 28, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
Probably one of the nicest hotels I have ever stayed at. So many activities for adults and children. The indoor/outdoor heated pool is great. Valet, frontdesk, conceirge, waiters were all great. Only negative was that we called asking for a late checkout. checkout is at 11am and we were told no late checkouts. housekeeping knocking on the door at 1103am was pretty rude.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 22, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2016 on Hotels
5 out of 5
by A verified traveler

Beautiful Fall Escape

Posted Oct 19, 2016 on Hotels
Arriving at night with the lights and fireplaces going it was beautiful. Even at night the indoor and outdoor pool and hot tubs are warm and inviting. After dinner on the property (which was good albeit expensive), we enjoyed s'mores and conversation with fellow travelers at the fire pit outside. The staff was fantastic, polite, and cheerful. Will try to figure out how we come back and see it with snow on the ground!