Ratings based on 720 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from OK

Nice place for a getaway

Posted Jul 12, 2017
Enjoyed the hotel being right on the lake and easy access to restaurants and entertainment! Loved the pool.
Comment from Hotel Management
Jul 18, 2017 by Hilton Rockwall, Hotel Management
Thanks for the great feedback, Kali! We love your pictures - thank you for sharing!
5 out of 5
Recommended
for Everyone
by A verified traveler from Abilene, TX

4th of July vacation

Posted Jul 11, 2017
Pros: Cleanliness and fixtures
Cons: Everything was real good
Location: Great location, plenty of stores and eating places within a few minutes of hotel, within walking distance of hotel is a movie theater and places to ea
This was our third visit ,we love the hotel,the area around there, you can walk to the pier and to the shops and movie theater, so there is less driving and more relaxation time. We took the catamaran cruise on the lake the night of the 4th to see the fireworks and it was very relaxing.
Comment from Hotel Management
Jul 18, 2017 by Hilton Rockwall, Hotel Management
Thank you for celebrating the 4th with us, Van! We appreciate your repeat business and look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Pros: View, pool, room, bed, pillows, staff, food, atmosphere, guests, and only about an hour away
My Wife and I needed to escape from work (we own our own business) and our responsibilities for a couple of days but couldn't venture too far from our home in East Texas so we drove about an hour west to Lake Ray Hubbard to the Hilton for July 4th. We have daughters all around Rockwall and the Dallas area (grown and married) but Did Not tell them we were in the area on purpose, hahaha!*$$!! or they would have shown up and wanted Daddy to pay $$$$ for meals, drinks, shopping, you name it!!!! We hung out at the pool all day, played corn hole with total strangers and slurped down a margarita or two and enjoyed ourselves. Ate dinner at Dodie's, and went back to the most comfortable bed and pillows and put the thermostat on 66*. The girl at the front desk gave us a complimentary breakfast buffet ticket for our "anniversary" and we feasted on smoked salmon, eggs, sausage and biscuits, and fresh berries and fruit the next morning!! We decided we're doing this once a month!!
Comment from Hotel Management
Jul 18, 2017 by Hilton Rockwall, Hotel Management
We LOVE your review, Dad! Thanks for enjoying a sneaky getaway and some much needed R&R with us! See you next month!
4 out of 5
by Deborah

Outstanding food.

Posted May 23, 2017 on Hotels
Outstanding food in the restaurant, great service. Wonderful location and loved the lake view. Didn't like the mattress at all, very soft and way too small, double beds. Double beds are way too small for two people
Comment from Hotel Management
May 26, 2017 by Manager, Hotel Management
We’re so glad you loved the food and location, Deborah! Thank you for sharing. Our mattresses are less than one year old and come from the Hilton Serenity Bed line which is made by Serta. Our beds are typically very popular and we’re sorry to hear the mattress wasn’t quite to your liking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to our son

Posted May 21, 2017 on Orbitz
Parking space is insufficient for amount of events on weekends. Guests cannot find a spot and cars block the entrance to even locate the valet! Frustrating!
Comment from Hotel Management
May 26, 2017 by Hilton Rockwall, Hotel Management
Thanks for the feedback. We’re sorry that parking was busy when you arrived. We always try to keep the drive clear, even during large events and we have an overflow lot which we open during busy times. We appreciate the feedback and will use it help us improve during high demand periods.
3 out of 5
by Lauren

Cancelled

Posted May 15, 2017 on Hotels
My trip with Hotels.com was confirmed when i got to the hotel they were booked and sold out they told me then found my reservation cancelled in the system. They were able to get me in a room that night after waiting 30 mins at the counter.
Comment from Hotel Management
May 26, 2017 by Manager, Hotel Management
We are sorry for the inconvenience, Lauren. We are not sure how your reservation got cancelled and we are glad that we were able to make it right by finding a room for you on a sold out night. Thank you for the feedback and we hope that you will give us an opportunity to provide a better experience in the future.
5 out of 5
by Jennifer

Posted May 11, 2017 on Hotels
Comment from Hotel Management
May 26, 2017 by Manager, Hotel Management
Thanks for the 5 stars, Jennifer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel Awesome view friendly staff

Posted May 10, 2017
Awesome pricing nice staff Great Lake view nice walk Did not like the food at the local restaurant but there are many many varieties Room was great except the bed thei believe it is time to change matrice and pillows.
Comment from Hotel Management
May 12, 2017 by Hilton Rockwall, Hotel Management
We're glad to hear you loved the views and friendly service! Our menu changes seasonally so we hope you'll give our restaurant another try on your next visit. Thank you and we hope to see you again soon!
5 out of 5
by Corey

Awesome stay at the lake

Posted May 1, 2017 on Hotels
Hotel was very nice! We only stayed one night (date night). Hotel is located right on the lake and there are dining spots with bars right next to the hotel. The room was very clean and the staff was super courteous! They actually text me prior to checking in and i was able to communicate with hotel anytime via text!!!! That was the best thing ever. We will be back to stay an entire weekend!
Comment from Hotel Management
May 8, 2017 by Manager, Hotel Management
“Very clean and super courteous” – we LOVE to hear that, Corey! Our guests tell us they love our text for service system and we are glad you found it useful. Thanks for staying with us and we’ll see you again for date night very soon!
5 out of 5
by Karen

Posted Apr 30, 2017 on Hotels
There was a prom nearby and parking was a problem. The queen beds seemed more like a double bed. Everything else was great.
Comment from Hotel Management
May 8, 2017 by Manager, Hotel Management
Thanks for the feedback, Karen. We are glad you had a great stay. Sorry to hear the parking lot was busy on the night you stayed. We offer valet parking at all times if you prefer to let us find a space for you. Thanks again and we hope to see you again soon!