Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 193 de 1001 opiniones" "
10 - Excelente
193
Puntuación de 8, es decir, Bueno. Basada en 238 de 1001 opiniones" "
8 - Bueno
238
Puntuación de 6, es decir, Aceptable. Basada en 209 de 1001 opiniones" "
6 - Aceptable
209
Puntuación de 4, es decir, Malo. Basada en 180 de 1001 opiniones" "
4 - Malo
180
Puntuación de 2, es decir, Terrible. Basada en 181 de 1001 opiniones" "
2 - Terrible
181
6.4/10
Limpieza
7.0/10
Servicio y personal
5.8/10
Servicios
5.8/10
Condiciones de la propiedad
5.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Cindy, Miami
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super!! Lo recomiendo
Cindy
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Cindy,Thank you for recommending our hotel! We are thrilled to hear that you had a great experience during your stay. Our team always strives to provide excellent service to our guests. If you have any further feedback, feel free to reach out to our management team directly. We look forward to welcoming you back in the future.
2/10 Terrible
Clemente
Viaje en pareja
16 nov. 2023
No le gustó: Servicios
No hay nadie atendiendo. Tienes que llamar a un teléfono. Te dejan la llave en un lock. Te piden información de la tarjeta por teléfono. El wc taza de baño tenía Escremento de las personas anteriores. Había un pantalón de hombre en un cajón del mueble. En la noche no hay nadie del hotel. Es un hotel fantasma y andaban indigentes adentro de la propiedad. Me tuve que venir ese mismo día a comprar una habitación en el hotel Harvey’s. Por qué era inseguro quedarnos ahí.
Clemente
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 18 nov. 2023
Hello Clemente,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. Our check-in process involves providing keys via a lockbox for added convenience. For security purposes, we do request credit card information over the phone. We sincerely apologize for the cleanliness issues you encountered and will address this with our housekeeping team. Our hotel is staffed during designated hours, and we prioritize guest safety. We recommend reaching out to our management team directly to further discuss your concerns.
4/10 Malo
Sarai
18 sept. 2023
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Sarai
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 21 sept. 2023
Hello Sarai, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
8/10 Bueno
Pedro
16 ago. 2023
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Pedro
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 18 ago. 2023
Hello Pedro,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
4/10 Malo
Arcelia
Viaje familiar
8 ago. 2023
No le gustó: Servicios
I didn’t like it becuase the bathroom was dirty.. solo me gusto la locación ..
Arcelia
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 10 ago. 2023
Hello Arcelia, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
8/10 Bueno
Alex
Viaje familiar
13 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alex
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 15 jun. 2023
Hello Alex,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
10/10 Excelente
Hugo
26 dic. 2022
Hugo
Se hospedó 1 noche en diciembre de 2022
Respuesta de Manager, el 7 nov. 2023
Hello Hugo,Thank you so much for the amazing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a fantastic time at our hotel. It was a pleasure having you as our guest and we hope to have the opportunity to welcome you back in the future.
4/10 Malo
Kevin
Viaje familiar
19 jul. 2022
No le gustó: Condiciones de la propiedad
La verdad muy decepcionado del establecimiento, muestran muchas cosas buenas en sus fotos que aparecen en internet, pero no llena los estándares de un hotel normal
Kevin
Se hospedó 2 noches en julio de 2022
Respuesta de Manager, el 20 jul. 2022
Hello Kevin,
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Please do consider us again on your next visit to the area.
2/10 Terrible
Olivia
7 feb. 2022
No le gustó: Limpieza y servicio y personal
Olivia
Se hospedó 2 noches en febrero de 2022
Respuesta de Manager, el 10 may. 2022
Hello Olivia,
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,
10/10 Excelente
Jose
Viaje familiar
15 mar. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo recomiendo
Exelente servio y buen estado sin contratiempos y buen personal
Jose
Se hospedó 1 noche en marzo de 2021
10/10 Excelente
Sergio
13 feb. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome small hotel very comfortable and clean
Sergio
Se hospedó 1 noche en enero de 2021
10/10 Excelente
Jose
Viaje familiar
12 oct. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Conformidad
Muy buena
Jose
Se hospedó 1 noche en octubre de 2020
10/10 Excelente
Yusmari
Viaje familiar
31 ago. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
xelente
Me pareció muy bueno limpio y amplio
Yusmari
Se hospedó 2 noches en agosto de 2020
10/10 Excelente
Ivania
Viaje familiar
13 jul. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ivania
Se hospedó 1 noche en julio de 2020
10/10 Excelente
Heliane
Viaje familiar
27 feb. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo bien gracias
Heliane
Se hospedó 1 noche en febrero de 2020
4/10 Malo
Pablo
17 jun. 2019
No le gustó: Condiciones de la propiedad
Pesimo
Muy caro para los pocos servicios que tiene el Baños muy chico realmente no lo recomiendo
Pablo
Se hospedó 1 noche en junio de 2019
8/10 Bueno
CYNTHIA
9 ene. 2019
Le gustó: Servicio y personal y comodidad de las habitaciones
CYNTHIA
Se hospedó 1 noche en enero de 2019
8/10 Bueno
Roberto
21 oct. 2018
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
el servicio es bueno
Roberto
Se hospedó 2 noches en octubre de 2018
10/10 Excelente
German, Mexico City
20 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Congratulation for the stafflittle and nice hotel. Perfect location
German
Se hospedó 2 noches en agosto de 2018
6/10 Aceptable
pietro
Viaje familiar
21 abr. 2024
was good
pietro
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello pietro, We appreciate your feedback and are pleased to hear that you had a good experience during your stay with us. Should you have any further comments or suggestions, please do not hesitate to contact our management team directly for further assistance. Thank you for choosing our hotel, we hope to welcome you back soon.
10/10 Excelente
Cameron
Viaje familiar
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great value
Cameron
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Cameron,We are pleased to hear you found our hotel to be a great value. Your feedback is important to us and we appreciate you taking the time to share your experience. Should you have any further comments or suggestions, please do not hesitate to reach out to us.
10/10 Excelente
Kathleen
Viaje familiar con niños
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great location
Kathleen
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Kathleen,We are delighted that you appreciated our convenient location. Your feedback is greatly valued as we strive to provide an enjoyable experience for all our guests.
10/10 Excelente
Abigail
Viaje familiar con niños
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great value
Abigail
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Abigail,We are pleased to hear you found our hotel to be great value. Thank you for sharing your experience with us! Your feedback is appreciated and we hope to welcome you back in the future.
8/10 Bueno
Bulmaro
7 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bulmaro
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 11 abr. 2024
Hello Bulmaro,We appreciate you choosing our hotel for your stay! If you have any feedback you'd like to share, please don't hesitate to reach out to us. We hope you had a pleasant experience and look forward to welcoming you back in the future!
10/10 Excelente
Evon
Viaje familiar con niños
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great location
Evon
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 1 abr. 2024
Hello Evon,We are delighted to hear that you enjoyed our hotel's convenient location. We always strive to provide a prime spot for our guests to explore the area's attractions. Thank you for your feedback on this aspect of your stay!
10/10 Excelente
Carlyle
Viaje familiar
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great value
Carlyle
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 1 abr. 2024
Hello Carlyle,We are pleased to hear you found value in your stay with us. Your feedback is important to us as we strive to provide a positive experience for all guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.
10/10 Excelente
Susan
Viaje familiar con niños
29 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Value for money
Susan
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 31 mar. 2024
Hello Susan,We appreciate your feedback and take all comments into consideration for future improvements. If you have any further concerns, please do not hesitate to contact our management team.
10/10 Excelente
Justice
Viaje familiar
27 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great location
Justice
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Justice,We are delighted to hear you enjoyed our hotel's prime location. Should you have any further feedback, feel free to reach out to us directly. Your input is valuable to us as we strive to enhance our guests' experiences.
10/10 Excelente
Jayda
Viaje familiar con niños
27 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
a pleasant stay
Jayda
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Jayda,We appreciate you taking the time to share your experience with us. It's great to hear that you had a pleasant stay. We strive to provide exceptional service to all our guests. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to get in touch with us.
10/10 Excelente
Aiden
Viaje en pareja
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great value
Aiden
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Aiden,We appreciate you recognizing our hotel's great value. Guest satisfaction is our priority, and we strive to offer excellent service and amenities to all our guests. If you have any further feedback or suggestions, please feel free to contact our management team.
10/10 Excelente
Brayden
Viaje familiar
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great location
Brayden
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Brayden,We are delighted to hear that you enjoyed our hotel's convenient location. Your feedback is valuable to us as we strive to provide an exceptional experience for all our guests during their stay. Thank you for choosing our hotel, we look forward to welcoming you back in the future.
10/10 Excelente
Harley
Viaje familiar
23 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Value for Money
Harley
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Harley,We appreciate your feedback and regret to hear that you did not feel your stay matched your expectations. We strive to provide a comfortable experience for all guests. Any further concerns can be addressed by reaching out to our management team directly. Thank you for choosing our hotel for your stay.
10/10 Excelente
Narelle
Viaje familiar con niños
23 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Value for Money
Narelle
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Narelle,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. We always strive to offer competitive prices in line with the quality of service provided to our guests. Your insights are valuable to us as we continue to enhance the overall guest experience.
2/10 Terrible
Marlyn
20 mar. 2024
Front desk is very friendly and welcoming. I was disappointed of the temperature in the room 54 degrees during winter time. took a long time to heat the room. Remote controls for tv and cable has no cover on the back, I find that a joke. I used to managed hotels in town, and I would never let my maintenance to put a remote without a cover. Bathroom toilet has hairs and peep residue. I left the room after 2 hours being inside freezing. Did not bother letting front desk agent know because he is not in the lobby at 8pm. He is staying in his room and watching the camera. I don’t think kg ks worth paying that high.
Marlyn
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Marlyn, We appreciate your kind words about our front desk staff. We apologize for any discomfort you experienced with the room temperature and remote controls. Please note that we are constantly working to improve our services and facilities for our guests' comfort. Thank you for sharing your feedback, and we hope to welcome you back for a better experience in the future.
10/10 Excelente
Adriana
17 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Adriana
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Adriana,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
2/10 Terrible
Savanth
Viaje familiar
14 mar. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worst place to stay
Savanth
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 16 mar. 2024
Hello Savanth, We are sorry to hear about your experience. Guest feedback helps us improve our services for future stays. If you'd like to share more details, please contact our management team directly to assist you further. Your input is valuable to us.
8/10 Bueno
Tanesha
13 mar. 2024
Le gustó: Servicio y personal
Tanesha
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 16 mar. 2024
Hello Tanesha,We're delighted to hear you had a pleasant stay with us. If you have any further comments or suggestions, please feel free to reach out to us so we can continue improving our services.
10/10 Excelente
Warren
Viaje en pareja
11 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great value
Warren
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Hello Warren,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please feel free to contact our management team directly. Thank you for choosing to stay with us.
2/10 Terrible
Felicia
11 mar. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We requested a Family Suite, the bunk bed was missing screws and was placed parallel to window. The king bed was not placed appropriately at wall. The pillows kept falling in between wall and bed because there was no head board and the frame was misplaced. There was no bathtub for kids bathing. The heater did not work. The refrigerator froze everything. Also the designated parking was completely taken by tourists. In the second night of reservation we had just arrived from snow park. As we fed our 5 grandchildren dinner at 6pm the staff knocked on room door to let us know the neighbors complained of noise. He told us we had to keep the noise a minimum at 6pm. I told him we are in a family suite with 2 toddlers and 2 babies. That cry and have fits just as all babies do. I believe the noise ordinance time is 10am- 10pm. Our last night was ruined trying to keep kids quiet. I feel that was very unacceptable. This place is a motel not hotel.
Felicia
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 13 mar. 2024
Hello Felicia, We apologize for any inconvenience you experienced during your stay. Our team will address the maintenance and room layout issues mentioned to enhance guest comfort. Regarding noise complaints, we strive to ensure a peaceful stay for all guests, and appreciate your understanding in maintaining a quiet environment. Your feedback is valuable in improving our services for future guests.
10/10 Excelente
Grace
Viaje familiar
7 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great location
Grace
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 mar. 2024
Hello Grace,We are pleased to hear that you enjoyed our hotel's convenient location. We strive to provide our guests with a prime spot for their travels. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
10/10 Excelente
Zhan
Viaje familiar
3 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Value
Zhan
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 5 mar. 2024
Hello Zhan,We're pleased to hear you found our hotel to be a great value. We strive to offer our guests a comfortable and enjoyable stay. Your feedback is valuable to us for future improvements. Thank you for choosing to stay with us.
10/10 Excelente
Peppe
Viaje familiar
3 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Location
Peppe
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 5 mar. 2024
Hello Peppe,We are delighted to hear that you enjoyed our hotel's convenient location. We hope you had a wonderful stay and look forward to welcoming you back in the future!
4/10 Malo
Robert
Viaje familiar con niños
2 mar. 2024
No le gustó: Servicios y condiciones de la propiedad
Thin walls, crowded parking, dated, and overall needs a facelift
Robert
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 3 mar. 2024
Hello Robert,We appreciate your feedback and will share it with our team for future improvements. We strive to enhance our guest experience continually.
4/10 Malo
Karl
26 feb. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
Good location. Easy parking. Poor water pressure on ground floor. Room needed to be swept and mopped. Cleanliness was poor. Staff was nice
Karl
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 29 feb. 2024
Hello Karl, We appreciate your feedback on our convenient location and parking facilities. We will share your comments on water pressure and cleanliness with our team for improvement. It's great to hear you found our staff to be friendly during your stay.
10/10 Excelente
Sahid
Viaje familiar
24 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Sahid
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 24 feb. 2024
Hello Sahid,We're delighted to hear you enjoyed our convenient location during your stay. We appreciate your feedback and hope you had a wonderful time exploring the area. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
6/10 Aceptable
Guillermo
24 feb. 2024
I ask for a no pet room but the room they gave me still has that wet animal odor. The tv control remote doesn’t work and they said I have to wait till tomorrow morning to get a different one. I’m only staying here for one night so that is not good.
Guillermo
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 27 feb. 2024
Hello Guillermo, We're sorry to hear about your experience. We appreciate your feedback and will share this with the team for improvement. For any future concerns, please don't hesitate to reach out to our management.
10/10 Excelente
James
Viaje familiar
20 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A pleasant stay
James
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 22 feb. 2024
Hello James,We appreciate you taking the time to share your experience with us. If there are any specific suggestions or concerns you'd like to discuss further, please feel free to reach out to our management team. We value your feedback and hope to welcome you back in the future.
2/10 Terrible
Lok Man
Viaje familiar con niños
19 feb. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spider, flys, dead flys on mirrors in the bathroom. TV tilted coffee table felt like it’s going break apart, outlet don’t work, blower dryer does not work, one good thing is that is quiet but also because no one want to come here! Sink and towel all stain!
Lok Man
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 21 feb. 2024
Hello Lok Man, Thank you for sharing your feedback with us. We appreciate your comments and regret to learn about the issues you experienced during your stay. We take all feedback seriously and will address these concerns with our team. Your insights help us improve the guest experience.
8/10 Bueno
David, Pine
18 feb. 2024
Le gustó: Servicio y personal
Staff always ready to help.
David
Se hospedó 17 noches en enero de 2024
Respuesta de Manager, el 20 feb. 2024
Hello David,We appreciate your kind words about our helpful staff. Should you have any future needs, don't hesitate to reach out to us.
4/10 Malo
Larisa
Viaje familiar
7 feb. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Very old hotel. Our room looked very poorly maintained. Toilet leaked, no side table lamps. Very noise heater, weird holes on the walls and ceiling.
Surprised to see such a hotel room in California, in Tahoe area to be honest.
Larisa
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 9 feb. 2024
Hello Larisa,Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. We strive to provide a comfortable and well-maintained environment for our guests. We appreciate your insights and will address your concerns accordingly.