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Border House at Crystal Bay Casino

Photo gallery for Border House at Crystal Bay Casino

Exterior
Comfort Room #8 | Frette Italian sheets, premium bedding, down comforters, in-room safe
Deluxe Double Room #6 | Frette Italian sheets, premium bedding, down comforters, in-room safe
Deluxe Room #9 | Frette Italian sheets, premium bedding, down comforters, in-room safe
Comfort Room #3 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Overview of Border House at Crystal Bay Casino

Border House at Crystal Bay Casino

3.0 star property

8.2/10 Very Good

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Bar
Map
14 State Highway 28, Crystal Bay, NV, 89402

Explore the area

  • Popular LocationCrystal Bay Casino1 min walk
  • Popular LocationCal Neva Casino5 min walk
  • Popular LocationStateline Lookout7 min drive
  • AirportReno, NV (RNO-Reno-Tahoe Intl.)50 min drive

Room options

About this area

Crystal Bay

Border House at Crystal Bay Casino is located in Crystal Bay. Northstar California Resort and Palisades Tahoe are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Kings Beach Miniature Golf and North Shore Parasail. Tahoe Institute for Natural Science and Diamond Peak Ski School are also worth visiting.

What's nearby

  • Crystal Bay Casino - 1 min walk
  • Cal Neva Casino - 5 min walk
  • Kings Beach State Recreation Area - 3 min drive
  • North Shore Parasail - 3 min drive
  • Stateline Lookout - 7 min drive

Getting around

  • Truckee Station - 24 min drive
  • Reno Tahoe Intl. Airport (RNO) - 50 min drive

Restaurants

  • Crystal Bay Steak & Lobster House - 2 min walk
  • Hiro Sushi - 3 min drive
  • Whitecaps Pizza - 3 min drive
  • Lanza's Restaurant - 4 min drive
  • Old Range Steakhouse - 5 min drive

About this property

Border House at Crystal Bay Casino

3-star hotel
A casino, a coffee shop/cafe, and a garden are just a few of the amenities provided at Border House at Crystal Bay Casino. Hit the jackpot at this hotel with amenities such as 10 casino gaming tables, 200 slot machines, and a sportsbook. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a restaurant.
Additional perks include:
  • Free self parking
  • Smoke-free premises
Room features
All guestrooms at Border House at Crystal Bay Casino offer comforts such as premium bedding and bathrobes, as well as amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with free toiletries
  • Coffee/tea makers, housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • 10 casino gaming tables
  • 200 casino slot machines
  • Casino (15000 square feet of space)
  • Casino sportsbook
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Border House At Crystal Casino
Border House at Crystal Bay Casino Hotel
Border House at Crystal Bay Casino Crystal Bay
Border House at Crystal Bay Casino Hotel Crystal Bay

Frequently asked questions

Is Border House at Crystal Bay Casino pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Border House at Crystal Bay Casino?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Border House at Crystal Bay Casino on Feb 2, 2023 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Border House at Crystal Bay Casino?

Self parking is free at this property.

What time is check-in at Border House at Crystal Bay Casino?

Check-in is from 3:00 PM - 3:00 AM.

What time is check-out at Border House at Crystal Bay Casino?

Check-out is at 11:00 AM.

Where is Border House at Crystal Bay Casino located?

Situated in Crystal Bay, this hotel is steps from Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino. Cal Neva Casino and Lake Tahoe are also within 10 minutes.

Can I cancel my reservation for free at Border House at Crystal Bay Casino and receive a full refund?

Yes, Border House at Crystal Bay Casino offers free cancellation on select room rates, because flexibility matters! Please refer to Border House at Crystal Bay Casino cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very Good

Rating 10 - Excellent. 86 out of 179 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 55 out of 179 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 22 out of 179 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 10 out of 179 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 6 out of 179 reviews" "
" "2 - Terrible 3%

9.1/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable, and cable TV and gas fireplace worked. However, the hotel room needs a microwave oven, so we can warm up our dinner. Also, the jets on the jetted tub did not work.

2/10 Terrible

Stephanie

Traveled with family
Stayed 1 night in Oct 2022

6/10 Okay

Dariush

Stayed 1 night in Oct 2022

6/10 Okay

Ruby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice, but not really worth the price
The room was nice, but we experienced a few issues. There is no elevator, so probably not a good idea for the elderly unless you book the bottom floor. The hot water wasn’t hot enough to use the spa/bathtub until about 3 in the morning the day of checkout. The noisy jacuzzi jets in tub would go off unexpectedly several times throughout our stay. Manager was kind, but couldn’t help me with a partial refund because it was booked via hotels.com. Also no breakfast available within walking distance
Stayed 2 nights in Oct 2022

10/10 Excellent

Jessie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accomodating staff. Clean and great location.
Stayed 1 night in Oct 2022

8/10 Good

Maricela

Liked: Staff & service
Better last time.
Previous stay was great. Maybe it was this particular room (#8) but carpet wasn’t clean because my asthma started to flare up. Also the air would blow cold directly on my head and when it didn’t I was hot. I didn’t sleep well.
Stayed 1 night in Oct 2022

6/10 Okay

Dietmar A.

Disliked: Staff & service
Service was poor due to no one working the reception desk. Keys malfunctioned,
Stayed 1 night in Sep 2022

10/10 Excellent

joseph, san jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky and eclectic rooms and decor is old western but tooms are cmean, beds comfortable, Tv and satelite fantatic and ac superb. And price is best in the area
Stayed 1 night in Sep 2022

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
What a great find. The room was spacious and clean. The bed and pillows were very comfortable, and the gas fireplace was handy to take the chill off of the room in the morning. The only downside for us was lack of walkable restaurants in the immediate area. The attached casino has a steak and seafood restaurant, but too expensive for our one-night stay.
Stayed 1 night in Sep 2022