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Border House at Crystal Bay Casino

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Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe

Overview of Border House at Crystal Bay Casino

Border House at Crystal Bay Casino

3 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
14 State Highway 28, Crystal Bay, NV, 89402

Explore the area

  • Popular LocationCrystal Bay Casino1 min walk
  • Popular LocationJim Kelley's Tahoe Nugget Casino1 min walk
  • Popular LocationStateline Lookout7 min drive
  • AirportReno, NV (RNO-Reno-Tahoe Intl.)50 min drive

Choose dates to view prices

About this area

Crystal Bay

Border House at Crystal Bay Casino is located in Crystal Bay. Diamond Peak Ski Resort and Northstar California Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Tahoe-Nevada State Park and Sand Harbor. Kings Beach Miniature Golf and Tahoe Institute for Natural Science are also worth visiting.

What's nearby

  • Crystal Bay Casino - 1 min walk
  • Jim Kelley's Tahoe Nugget Casino - 1 min walk
  • Agate Bay - 9 min walk
  • Kings Beach State Recreation Area - 3 min drive
  • Stateline Lookout - 7 min drive

Getting around

  • Truckee Station - 24 min drive
  • Reno Tahoe Intl. Airport (RNO) - 50 min drive

Restaurants

  • Crystal Bay Steak & Lobster House — 2 min walk
  • Hiro Sushi — 3 min drive
  • Spindleshanks — 4 min drive
  • Lanza's Restaurant — 4 min drive
  • Old Range Steakhouse — 5 min drive

About this property

Border House at Crystal Bay Casino

3-star hotel with casino and restaurant
This smoke-free hotel features a casino, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café and a garden are onsite. All 9 rooms offer comforts like Frette Italian sheets and down comforters, plus free WiFi and flat-screen TVs. Other amenities available to guests include coffee makers, free long-distance calls, and free local calls.
Border House at Crystal Bay Casino offers 9 accommodations with safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges

Conveniences

  • No elevators

Guest services

  • Daily housekeeping

Languages spoken

  • English

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • 10 casino gaming tables
  • 200 casino slot machines
  • Casino (15000 square feet of space)
  • Casino sportsbook
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

Property is also known as

Border House At Crystal Casino
Border House at Crystal Bay Casino Hotel
Border House at Crystal Bay Casino Crystal Bay
Border House at Crystal Bay Casino Hotel Crystal Bay

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 33 out of 71 reviews
5 - Excellent 46%
Rating 4 - Good. 22 out of 71 reviews
4 - Good 31%
Rating 3 - Okay. 11 out of 71 reviews
3 - Okay 15%
Rating 2 - Poor. 4 out of 71 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 71 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Traveled with group
Disliked: Staff & service, amenities
Check in staff was courteous, yet there was no staff service for the room. Guests had to go into casino to contact any staff with questions. Requests for additional paper cups or towels were beyond the scope of the services available.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fire place, the comfortable beds and the cleanliness of our room. Yes the lighting was dim, but it was perfectly cozy for our little romantic getaway. We will definitely be returning !
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The border house was a very good experience. It was very clean and maid service was great. However my key didn’t work all the time do you have to go to casino to get your key and check in. Really pretty good experience
Stayed 3 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jun 2021