Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from dayton ohio

Great location Smaller town Hotel had great amm

Posted Sep 17, 2016
Excellent stay except for smoke in Casino. That also worked its way into the hallways adjacent to the Casino. Hotel is non smoking and I had to initial as such, but smoke was not acceptable. Hotel needs better system for handling smoke. Also smoke smell was evident in both restaurants
4 out of 5
by A verified traveler

Top Hotel für ein Road Trip

Posted Sep 4, 2016
Hatten das Hotel auf der Durchreise gebucht. Großes Hotel mit Casino. Im Zimmer war es trotzdem ruhig. Großse und sauberes Zimmer. Mehrere Essensangebote im Hotel selbst zu fairen Preisen. Würde das Hotel wieder buchen
Comment from Hotel Management
Sep 6, 2016 by Hotel Manager, Hotel Management
Thank you for your kind words. We hope to see you come back.
4 out of 5
by A verified traveler

Posted Aug 28, 2016
it was a nice place to stay and play in the casino and surrounding golf course in genoa so there u go hope that is your fifty characters
Comment from Hotel Management
Sep 6, 2016 by Hotel Manager, Hotel Management
Thank you for your kind words. We are glad you enjoyed your stay.
5 out of 5
by A verified traveler from ca

Friendly staff. Clean comfortable room.

Posted Aug 23, 2016
Overall a very pleasant stay. My wife and I went there for our aniversary and the staff sent us up some champagne to help us celebrate.
Comment from Hotel Management
Sep 6, 2016 by Hotel Manager, Hotel Management
We are glad you enjoyed your Anniversary at the CVI. We hope you come back soon!
4 out of 5
by A verified traveler from Sparks, NV

Short getaway

Posted Aug 18, 2016
Stayed 1 night, simply a getaway as I live in Sparks, NV. Pleasantly surprised, nice property, very nice room and the employees were extremely courteous and pleasant. Have recommended it to friends and I will return
Comment from Hotel Management
Sep 6, 2016 by Hotel Manager, Hotel Management
Thank you for your kind words. We definitely love to attract guests from Reno/Sparks. We hope you come back soon.
4 out of 5
by A verified traveler

Nice hotel. Very friendly and helpful staff.

Posted Aug 14, 2016
Highly recommend it. Would have given it 5 stars but one towel had a spot.
Comment from Hotel Management
Sep 6, 2016 by Hotel Manager, Hotel Management
Thank you for your kind words. We'll go look for that towel!! Seriously, we are glad you enjoyed your stay. We hope you come back soon!
3 out of 5
by A verified traveler

Posted Aug 13, 2016
Pros: slots, coffee shop and all staff
Cons: modernize rooms
Location: don't know
room was cold because air was on when we arrived. very outdated decor, all staff get an a plus. they were very friendly and helpful. we were delivered a bottle of sparkling wine complements of the hotel for our anniversary. that was very nice! all they need to do is update decor and it would be perfect. they have a pool ,jacuzzi , and work out room. price was high. we enjoyed our over nite stay, but wouldn't go back until we hear they have renavated the rooms.
Comment from Hotel Management
Sep 6, 2016 by Hotel Manager, Hotel Management
We are glad you enjoyed most of your stay and the staff was friendly and helpful. I'll pass along your comments regarding our rooms They have all been remodelled in the last 5-6 years, so I'm wondering if the lodge feel to the rooms is not exactly your taste. We do appreciate the feedback. We hope you come back soon. For the best rates contact the hotel directly.
4 out of 5
by A verified traveler

Nice hotel, food places near by.

Posted Aug 6, 2016
The hotel was clean and peaceful. Restaurant and Cafe avaliable.
3 out of 5
by A verified traveler

Don't stay if smoke is an issue

Posted Aug 2, 2016
Pros: The rooms were very nice. Newly updated and very beautiful. Beds were perfect!
Cons: Wish they could get rid of the smoke smell in the lobby and hallways
Location: The oldest town in Nevada - Genoa - is the best!
I guess I should have known...smoking and a casino go together. But when they say non-smoking rooms (which they all are) I forget that the lobby and hallways are a different story. I am highly allergic to smoke and when we walked in, I could smell it immediately! When I asked the clerk about the rooms, all he said was "yes, they are non-smoking". When I asked if they smelled like the lobby, he just looked at me like what are you talking about? Obviously he was used to it and didn't understand. Once we got to the room - great! It was beautiful. You could tell that their updates were recent, which was awesome. Loved it! And just so you know.....there was no smoke smell in the rooms. I, of course, could not visit the casino or any of the restaurants, but the room was nice.
5 out of 5
by A verified traveler from Portland Oregon

Beautiful stay and beautiful people

Posted Jul 26, 2016
Only wish our view was better had view of parking lot
Comment from Hotel Management
Aug 1, 2016 by Matt, Hotel Management
Thank you very much for your kind response. We are glad you enjoyed your stay. We'll work on your view for your next stay!! Matt Carter Director of Hotel Operations