Ratings based on 487 Verified Reviews

4.0 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Fremont, CA

Great hotel in a small casino-lots of amenities.

Posted Feb 26, 2017
We stayed here during a trip to the snow. Our rooms were smoking, but you couldn't really tell.I have allergies, and an usually really sensitive, but it was fine. The beds and the pillows were super comfortable. After a day in the snow the indoor pool and two hot tubs were very welcoming. We bought food from the in-house restaurant and ate comfortably in our rooms.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Minden, NV

Convenient

Posted Feb 18, 2017
Pros: Proximity to appointments, parking, and services. Food service is convenient from café to fine dining. Rooms were spacious, bed comfortable.
Cons: Directional signage is good but could be improved for old eyes.
Location: The location is central to many opportunities: Browse, dine, gamble, hike, learn, ski, swim, walk, etc.
Have previously stayed on the property, familiarity is expediency. The property offers services close by and the décor is pleasant. Personnel are friendly. Customer service is above average.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice Inn and great location close to skiing.

Posted Feb 13, 2017
Pros: pool and spa, close to sking
Cons: robes in room.
Location: Kirkwood ski resort
Had a great stay, service is great, the room were clean and updated, they had a great view of the mountains and the bed was very comfortable.
3 out of 5
by A verified traveler from folsom

The room was huge; the bathroom was nice and big.

Posted Feb 13, 2017
The room was so out dated, drapes looked as if they were 100 years old, the room needs a happy color not brown and black. The carpet looks so outdated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Friendly front desk staff, quick on getting a shower chair to our room!
5 out of 5
Recommended
for Everyone
by A verified traveler from Palo Alto, CA

Excellent cost-benefit for South Lake Tahoe

Posted Jan 17, 2017
Pros: They have a marvelous heated pool and spa as complementary family-friendly activities. They also have an affordable restaurant (Katie's)
Cons: The mattress are extremely soft and the refrigerator does not have even water. I would ask to get water and for some snack options in the bedroom too.
Location: The hotel has a Casino, so if you are looking for this you won't leave the facilities. 25 min driving to South Lake Tahoe, 30 min to Ski stations.
Considering the price and conditions of the hotels in South Lake Tahoe this hotel is a gemstone. Super clean, attentive and thoughtful staff, great facilities and a wonderful restaurant (Katie's). It is worth the trip. You have to drive around 25 minutes to reach South Lake Tahoe but you will not fell so bad for that. The landscape is stunning.
3 out of 5
by A verified traveler

Not bad but not terrible

Posted Jan 17, 2017
Katie's restaurant was really good. The food was good quality and the biscuits and gravy was excellent. Hotel room was remodeled and very nice. The pool and spa area was very enjoyable for my kids.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
Pros: See above
Cons: Maid service in bathroom and better pillows in room
Location: Ski Resorts, Old West Towns, Casinos, Golf
Nice Hotel close to Tahoe Ski Resorts. Good Restaurants inside Hotel and fun Casino too! Not overcrowded and very relaxing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price!

Posted Jan 8, 2017
the hotel was nice. The only thing is the smoke smell that comes from the casino but is not too bad once you're inside the room. Very affordable and only 30 min away from tahoe.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fremont CA

Great service

Posted Jan 4, 2017
Pros: everything is awesome
the best Hotel in Carson Valley very clean. my favorite definitely