Lobby

Reviews of Quality Inn & Suites Minden

2.5 out of 5
Quality Inn & Suites Minden
1795 Ironwood Drive, Minden, NV

Reviews

5.8
Rating 10 - Excellent. 117 out of 906 reviews" "
Rating 8 - Good. 215 out of 906 reviews" "
Rating 6 - Okay. 187 out of 906 reviews" "
Rating 4 - Poor. 185 out of 906 reviews" "
Rating 2 - Terrible. 202 out of 906 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kathleen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed not made on arrival. Ants all over floors. No way to contact front desk. 3 people upon entry could not work computer. No extra blanket. Construction on room next door. Bad stay left one day early. No refund.
Stayed 3 nights in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Bev

Stayed 2 nights in Mar 2024

2/10 Terrible

Messina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

YI-SHENG

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

MORGAN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sewer treatment plant across the street makes the stay very smelly, property had trash all around, desk clerk at night unfriendly, killed multiple spiders in the room before bed, does not have continental breakfast as website says, and 1 tv channel even though it says cable. Room looked as if the pictures were stolen or taken down and just screws in the wall left. Overall not a great experience. Bed was clean and comfy thats about the best thing.
Stayed 1 night in Mar 2024

8/10 Good

Frank, Jackson

Traveled with partner
Liked: Cleanliness, staff & service
Room is nice. Lots of construction. No breakfast as advertised.
Stayed 1 night in Mar 2024

10/10 Excellent

American

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Danielle

Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Vinh

Traveled with family and small children
Disliked: Amenities
Old, broken microwave. Checking was too slow (30 minutes).
Stayed 1 night in Feb 2024

2/10 Terrible

Brian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel should be condemned and deemed uninhabitable. Dirty, disgusting, nothing works. It feels like a place to be murdered
Stayed 1 night in Feb 2024

8/10 Good

SERGUEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a one night stay.
Stayed 1 night in Feb 2024

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the women at the front desk were just the best. so helpful and kind!
Stayed 1 night in Feb 2024

4/10 Poor

Michael

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Worst Quality Inn I’ve ever stayed at. Dirty, run down property. Shady people being loud. Rooms being remodeled, but old furniture and carpet just laying in piles outside of rooms. I can’t believe Choice hotels would put their brand on this dump. Never again.
Stayed 1 night in Jan 2024

2/10 Terrible

Maria

Stayed 1 night in Jan 2024

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mitchell

Stayed 1 night in Jan 2024

2/10 Terrible

Daniel

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
No breakfast included, no clean up service when ask for it until the third day of stay because they are short staff.
Stayed 3 nights in Dec 2023

4/10 Poor

ronald, thornton

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice but the property is terrible, bathrooom flooded when I flushed the toilet, room was not very clean To begin with . Furniture laying around on the grounds . Overall terrible
Stayed 1 night in Jan 2024

4/10 Poor

Salvador

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Leslie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Indira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, lights didn’t work cars were broken into in parking lot the door did not lock properly once we went into the room we noticed these things went to the office to tell them we would not be staying and the owner denied us a refund, Do not recommend this hotel to anyone
Stayed 1 night in Dec 2023

10/10 Excellent

Blessing

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Courtney

Stayed 1 night in Dec 2023

6/10 Okay

Melissa

Stayed 1 night in Dec 2023

6/10 Okay

koride

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No towels were given in the room, no breakfast was offered
Stayed 1 night in Dec 2023

4/10 Poor

Kelli

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacob

8/10 Good

Laurie

Liked: Staff & service
The beds and the room were clean. The carpet was a bit run down. It was quiet and had a convenient place to park.

4/10 Poor

Jo

Disliked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
This place was horrible. Rooms are DIRTY! They didn’t vacuum, no toilet paper when we arrived and toilet was dirty. It didn’t seem like they serviced the room. You definitely get what you pay for.
Stayed 2 nights in Dec 2023

4/10 Poor

Matthew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room was dirty. Toilet dirty floors not vacuumed. Second room floor needed vacuuming. Staff was friendly and helpful. Would not stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and fairly well kept.
Stayed 2 nights in Nov 2023

8/10 Good

Scott

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go there!
When we pulled up to our parking space, there was broken glass from a vehicle, possibly broke in to. Nasty looking car with damage issues. The heater never quit running, and an inch or more gap under the door, letting cold air in. Creepy area. The office looks abandoned. We will never recommend this place, or be back. Horrible!
Stayed 1 night in Nov 2023

8/10 Good

Debbie L

Stayed 2 nights in Nov 2023

10/10 Excellent

joel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trailer parking by my room
Stayed 1 night in Nov 2023

2/10 Terrible

Lars

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedbugs in room 242 which we stayed in so…never again.
Stayed 1 night in Nov 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Large place,only 5 stayed,only one employee checked me in,no one around during morning,no breakfast, 7 parking places filled with junk cars torn apart,same person who checked me in also cleaned rooms,never did mine,never seen but one employee entire time there,no one in lobby most of the time
Stayed 3 nights in Oct 2023

2/10 Terrible

Karie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is in need of a overhaul
This property should be condemned. Very run down and dirty. The website says WiFi, breakfast and pool. All were down and most if the rooms couldn’t be rented. We were one of three staying there. I felt my car would be stolen. Our linens were dirty and they forgot to vacuum. I always stay at this chain and have never experienced this before. Please go check it out, since the quality inn and suites name is at stake.
Stayed 2 nights in Oct 2023

6/10 Okay

Bruce

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

AJ

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This property is awful. There are several cars in the lot that are in repair or abandoned. Looks like it is under construction but was informed it is not. Looks like anything the underbelly of the area wants is available at this property. Bonus! next to sewage facility plant!
Stayed 1 night in Oct 2023

2/10 Terrible

Arthur

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Absolutely terrible place to stay. Toilets overflowed food from previous customers left in refrigerator. Located right by sewer treatment facility so the smell was horrible outside. Overcharged our card by $450 and said the computer automatically does this but the charges will drop off? Broken down vehicles parked in customer parking Stay as far away from this place as you can!
Stayed 2 nights in Oct 2023

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, property conditions & facilities
Abandoned cars being dismantled, looks run down sidewalks cracked and un safe
Stayed 4 nights in Oct 2023

2/10 Terrible

Matthew

Traveled with partner
Disliked: Amenities, property conditions & facilities
We could not check in because no one was at the front desk. Even though it says 24/7 front desk service. We tried at 2:00 am and 8 am the next day. I also could not call anyone and left multiple messages.
Stayed 2 nights in Oct 2023