Ridge Crest on Tramway--sketchy!
Posted Aug 27, 2016
I requested a non-ground floor, I'm a single female. My room was on the ground floor of a sketchy, dark, creepy desolate decrepit building. Lot's of cars and buses, vans driving by, very loud. I could not imagine feeling safe or being able to sleep.
The manager was fantastic at the main office. She found a cancellation and worked with me and put me in a beautiful, clean, safe, quiet classy room. The front desk people were super helpful, pleasant, and understanding.
The photos of Ridge Crest are very misleading! Beware.
Comment from Hotel Management
Oct 28, 2016 by Luz Mora, Hotel Management
Thank you for your review, we are always looking to improve our customer service and will take in consideration the helpful suggestions you provided.