Ratings based on 118 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from napa, ca
Summer getawayPosted Aug 2, 2015
Beautiful suite. Really should include free wi-fi. Nice scenery.
for Everyoneby A verified traveler from Visalia,Ca
Beautiful settingPosted Jul 11, 2015
Location: Wonderfully close to South Lake Tahoe and Heavenly Village
It was raining at the time and it was so nice to have the underground parking to unload. The room was beautiful and equipped with everything I needed. The view was great
by A verified traveler from San Francisco
If you like talking to answering machines this isPosted Jun 23, 2015
Cons: They need a bigger staff. They need a front desk where you can meet the staff.
Location: Hiking and gambling, no pool, Jacuzzi luke warm
When I arrived at the grounds there was no one to meet me. I had to confirm my reservation over a courtesy phone. The key was in a lock box which I was able to open. I was disappointed when I got to my room because I had asked for a room with a view. This room was on the 1st floor facing the street. I call the desk from the room but I kept getting an answering machine. Then I went back to the courtesy phone and they said they had no rooms with a view and they could not move me. I was never able to access the shuttle or have my wifi connected. It's like once they checked me in I didn't matter.
for Everyoneby A verified traveler
Beautiful suite and great price.Posted Jun 21, 2015
More than I expected for the price. Beautiful views and very clean.
for Everyoneby A verified traveler from granite bay ca
Awesome place,very impressedPosted Jun 19, 2015
Checking in took a minute to figure out,once you figure out,very easy and simple,room was fantastic,very clean,very comfy,we didn't wanna leave,far exceeded my expectations,
for Everyoneby A verified traveler from Morgan Hill, Ca
Beautiful hotelPosted Jun 10, 2015
It was more than i expected! Didn't see much staff bit that doesn't bother us. The views were amazing and my daughter loves all the space she could run around in and stretch her legs after a 4 hr drive from Morgan Hill.
for Personal Eventby A verified traveler
Not worth the money.Posted Apr 28, 2015 on Hotels
Older hotel, looks like rooms renovated, that's good. Shower floor was dirty and had to have them re-clean. Even then, it wasn't that good. Walls paper thin. Could hear neighbors partying. Even normal talking comes through the walls.
for Couplesby Sharon from California
Great Hotel!!Posted Apr 4, 2015 on Hotels
The Customer service was excellent. The gentleman that checked us into our room was very nice and pleasant.
for Everyoneby A verified traveler from Laredo, Tx
Nice place to stay!Posted Feb 9, 2015
For being the first time in Lake Tahoe with a group of friends, it was a good place to stay! We had the room with the kitchen and we were abel to cook for all of us. Of course we had a total of 5 rooms but our room was great for all of us to eat together! Free shuttle to the casinos and surrounding areas. We also liked our view from our room! We also enjoyed the game room, it has a pool table and it help the night we got snowed in. I would recommend staying here and if you don't mind getting snowed in and having to staying in the room.
for Everyoneby A verified traveler
Fantastic!!Posted Feb 9, 2015
What a great place to stay! Lots of space in the rooms. Plenty of activities for the kids. Just a great place to stay. We will go back again and again. My only complaint was trying to figure out where and how to check in was a little difficult.