Far from the Village
Posted Mar 21, 2017
The Ridge is the perfect place to stay if you are looking for a quiet retreat. However, if you are looking for something a little more lively, this is not that place for you. My husband and I thought that it would be a lot closer/ easily accessible to the village of Heavenly, however this was not the case. There is a complimentary bus that takes you to the village however it only runs on the top of the hour so if you are a few minutes past the hour you are stuck waiting around for the next bus. Also the skier express was broken the entire time we were there and therefore we had to wait around for a bus to take us to the closer lodge as well. The customer service was also not the best- we arrived at the lodge (only place in whole resort to buy waters) at 8:59 pm- and although our hand was on the door to the store at 9:00 pm the store clerk simply locked the door in our faces instead of asking if we could grab something very quickly. Also one night we returned to our room and the connecting door to the room next store was cracked open- we did not know the people next store so that was quite disheartening. When we called the front desk they simply said that they'd look into it however we never heard anything back.