Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Exceptional

Posted Sep 6, 2016
Comfortable, great service and want to come back again.
4 out of 5
by A verified traveler

Beautiful setting and excellent accomodations.

Posted Aug 17, 2016
Pros: Setting and room quality.
Cons: Too much concern about liability. Really? A whole pool that's only 3.5 ft deep?
Location: Lake Tahoe has lots to do.
Too many of the hotel employees could not speak English or were poorly trained or completely untrained in their jobs.
5 out of 5
by A verified traveler

Posted Jul 23, 2016
All around great experience as always at the Ritz Carlton.
4 out of 5
by A verified traveler

Great place to stay

Posted Jul 11, 2016
Lot of hidden cost such as parking fee, resort use fee.
4 out of 5
by A verified traveler

Okay

Posted Jun 22, 2016 on Hotels
The hotel automatically includes a 20% gratuity for everything including a terrible massage.
5 out of 5
by DEAN

This traveler left a rating score only Posted Jun 14, 2016 on Hotels
5 out of 5
by Chia-Yun from Sunnyvale

Beautiful hotel, great staff!

Posted Jun 2, 2016 on Hotels
This is a beautiful hotel -- great environment surrounded by trees, beautiful view, clean and comfortable room which is nicely decorated. But what is even better is their staff. They are so helpful and friendly. I enjoy staying here and would definitely want to come back again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 1, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 30, 2016 on Hotels
5 out of 5
by Kim from San Francisco

Perfect winter wonderland getaway!

Posted Apr 20, 2016 on Hotels
What a lovely ski resort! Amazing customer service- everyone who works there is genuinely kind and really knows how to treat their guests. We particularly enjoyed the Smores by the outdoor fireplace. Definitely will return!