Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from matamata

Excellent location near Mt Ruapehu.

Posted Jul 21, 2016
Pros: Location to the snow and everything above.
Cons: Nothing is perfect.
Location: Mt Ruapehu nearby.
We had a great stay. The staff were amazing. Friendly,helpful and welcoming. The room facilities were top rate, beds were very comfortable and we had dinner in The Spiral restaurant both nights and the food was delicious!
3 out of 5
by A verified traveler from P

Clean but costly

Posted Jul 15, 2016
Good location. Not value for money hotel.............................
3 out of 5
by A verified traveler

Posted Apr 25, 2016
Stayed in a Dorm. Dated facility. Good budget a Accommodation. No frills.
5 out of 5
by A verified traveler from Adelaide

Nice hotel close to Tongariro NP

Posted Apr 24, 2016
Pros: Location is close to Tongariro, rates seemed reasonable, rooms are comfortable and we could eat dinner at the Hotel restaurant
Location: Location is close to Tongariro, there are lots of walks nearby of a variety of lengths and times. In winter there is skiing
We stayed 4 nights, went walking 3 days in Tongariro NP. Our room was comfortable, staff were very helpful, the main dining area (Spiral Restaurant) is very comfortable with a wood burning stove. We ate dinner at the Spiral restaurant and made our own breakfasts and lunches. There is also a nice kitchen where guests can cook their own meals. We took the chairlift from Whakapapa Alpine Centre to 2020 m elevation.
3 out of 5
by Miriam from Auckland

Posted Apr 2, 2016 on Hotels
It was great.Thanks
3 out of 5
by Hsu Cheng from Taiwan

山區裡的少數選擇

Posted Mar 10, 2016 on Hotels
廚房很大,旅館內也有餐廳與吧台,相當方便 房間小,浴室小到幾乎無法在裡面換衣服,地毯看得出歲月痕跡,隔音差。
Comment from Hotel Management
May 21, 2016 by The Manager, Hotel Management
Hi Hsu, thank you for taking the time to leave us feedback. Great to hear you enjoyed the amenities of the hotel. Hope to see you back again soon.
4 out of 5
by A verified traveler

Posted Mar 9, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by The Manager, Hotel Management
Thank you for your feedback. Great to hear you enjoyed your stay with us.
4 out of 5
by ole

Interasant geologisk område

Posted Mar 9, 2016 on Hotels
Hotellet ligger i et aktivt geologisk område.Det dampede op af græsset med hvid røg.Og spå og pool var opvarmet af jordvarme -det var meget spændende.
Comment from Hotel Management
May 21, 2016 by The Manager, Hotel Management
Hi Ole, very happy to hear that you enjoyed your stay with us. I hope the rest of your stay in New Zealand is just as fantastic!
4 out of 5
by A verified traveler

Gute Ausgangsbasis

Posted Mar 2, 2016
Als Ausgangspunkt, um mit dem Bus zum Tongariro Crossing zu fahren, super! Die Zimmer waren recht klein und die Wände leider sehr dünn...
Comment from Hotel Management
Mar 19, 2016 by Manager, Hotel Management
Thank you taking time to send us feedback. Great to hear you enjoyed the Tongariro Alpine Crossing!
3 out of 5
by Chloé

Posted Mar 1, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by The Manager, Hotel Management
Merci pour votre retour!