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Overview of Casona Plaza

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Casona Plaza

3.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

    Popular LocationPuno Plaza de Armas1 min walk
    Popular LocationPuno Cathedral2 min walk
    Popular LocationCasa del Corregidor3 min walk
    AirportJuliaca (JUL-Inca Manco Capac Intl.)72 min drive

Choose dates to view prices

Double Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Private Bathroom

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Triple Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds


  • 872 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Basic Double Room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Quadruple Room, 1 Bedroom, Private Bathroom

  • 914 sq ft
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

Single Room

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this area


In the city center and near a train station, Casona Plaza is in an area with good shopping. Casa del Corregidor and Carlos Dreyer Museum are local landmarks, and travelers looking to shop may want to visit Puno Central Market and Bellavista Market. Take an opportunity to explore the area for water adventures such as sailing.
Popular Location

What's nearby

  • Puno Plaza de Armas - 1 min walk
  • Puno Cathedral - 2 min walk
  • Casa del Corregidor - 3 min walk
  • Puno Central Market - 3 min walk
  • San Antonio Church - 3 min walk

Getting around

  • Puno Station - 9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 74 min drive


  • LOS FAROLES — 1 min walk
  • La Casona Restaurant — 3 min walk
  • La Casa del Corregidor — 3 min walk
  • Pizza e Pasta — 3 min walk
  • Candelas — 3 min walk

About this property

Casona Plaza

Art Deco hotel with free breakfast and restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free cruise terminal shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. All 60 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, first-run movies, and cable TV.
Casona Plaza offers 60 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free cruise terminal shuttle

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Snack bar/deli


  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center
  • Meeting room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)


  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities


  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding


  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination


  • Cable channels
  • First-run movies


  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service



Check-in from noon - 1:00 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for PEN 20.0 per day

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 210 per vehicle (roundtrip)
  • Rollaway bed fee: PEN 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards

We should mention

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casona Plaza
Casona Plaza Hotel
Casona Plaza Hotel Puno
Casona Plaza Puno
Hotel Casona Plaza
Casona Plaza Hotel Puno
Casona Plaza Hotel
Casona Plaza Puno
Hotel Casona Plaza Puno
Puno Casona Plaza Hotel
Hotel Casona Plaza
Casona Plaza Puno
Casona Plaza Hotel
Casona Plaza Hotel Puno

Frequently asked questions

Can I cancel my reservation for free at Casona Plaza and receive a full refund?
Yes, Casona Plaza offers free cancellation on select room rates, because flexibility matters! Please refer to Casona Plaza cancellation policy on our site for more details about any exclusions or requirements.
Is Casona Plaza pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casona Plaza?
This hotel doesn't offer parking.
What time is check-in at Casona Plaza?
Check-in is from noon - 1:00 PM.
What time is check-out at Casona Plaza?
Check-out is at 11 AM.
Does Casona Plaza provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PEN 210 per vehicle applies.
Where is Casona Plaza located?
Located in the heart of Puno, this hotel is steps from Puno Plaza de Armas, Puno Cathedral, and Casa del Corregidor. Puno Central Market and Carlos Dreyer Museum are also within 5 minutes. Puno Station is 9 minutes by foot.

Overall score and ratings



Rating 5 - Excellent. 18 out of 62 reviews
5 - Excellent 29%
Rating 4 - Good. 25 out of 62 reviews
4 - Good 40%
Rating 3 - Okay. 15 out of 62 reviews
3 - Okay 24%
Rating 2 - Poor. 3 out of 62 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 62 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautifully decorated and even has an elevator. The room was very spacious for a triple room. The front desk staff was accommodating and very helpful.
Stayed 1 night in Sep 2019

4/5 Good

Traveled with family
Liked: Staff & service, amenities
I felt that the room was too dark aside from that I must say that they provide excellrnt service. I had altitude sickness and they call a doctor who came to my room. Their prices were very reasonable when it comes to the refreshments in the in room refrigerator.
Stayed 2 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino Plaza...not a shopping centre, but a nice H
A great location, just off the Plaza de Armas. A beautifully presented Hotel. Clean, comfortable and friendly staff. Spacious common areas, with a variety of seating. A reasonably priced restaurant, with nicely prepared food. The room was clean, comfortable bedding...with a functional private bathroom. We can recommend this Hotel, which is close to all amenities.
Stayed 1 night in Mar 2019

3/5 Okay

Liked: Staff & service
Stayed 2 nights in Dec 2018

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location was good. The breakfast was adequate. We were also able to get our laundry done for a fair price. The room was nice. The only issues were that the room refrigerator did not work. The room internet was not working for all three days we were there. We had to go to the lobby for internet.
Stayed 3 nights in Oct 2018

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