expedia
Photo gallery

Colonial Plaza Hotel

Star Rating
3 out of 5

Information

Reviews

4.1 / 5Very Good
39 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Puno Plaza de Armas
    1 min walk
  • Popular Location
    Puno Cathedral
    1 min walk
  • Popular Location
    Casa del Corregidor
    1 min walk
  • Airport
    Juliaca (JUL-Inca Manco Capac Intl.)
    48 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Triple Room

    Room Amenities

    • Sleeps 3
    • 3 Twin Beds
    More details
  • Standard Quadruple Room, Private Bathroom, Garden View

    Room Amenities

    • Sleeps 4
    • 3 Double Beds OR 1 Double Bed
    More details
  • Single Room

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details

About this area

Puno

Located in Puno, Colonial Plaza Hotel is in the city center and near the airport. Puno Central Market and Bellavista Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Titicaca National Reserve and Huajsapata Hill.

What's nearby

  • Popular Location
    Puno Plaza de Armas - 1 min walk
  • Popular Location
    Puno Cathedral - 1 min walk
  • Popular Location
    Casa del Corregidor - 1 min walk
  • Popular Location
    Carlos Dreyer Museum - 1 min walk
  • Popular Location
    San Antonio Church - 2 min walk

Getting around

  • Puno Station - 10 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 48 min drive

About this property

Colonial Plaza Hotel

A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities. All 21 rooms offer free WiFi, room service, and LCD TVs with cable channels. Safes, showers, and free toiletries are among the other amenities that guests will find.

Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Shuttle transfer per adult: USD 6 (one-way)
  • Shuttle transfer per child: USD 5 (one-way), (from 5 to 12 years old)
  • Service fee: USD 6 per accommodation, per night
  • The national sales tax (18%) is charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: USD 5 per day
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Property is also known as

  • Hotel Los Portales Puno
  • Los Portales Puno
  • Colonial Plaza Hotel Puno
  • Colonial Plaza Puno
  • Colonial Plaza Hotel Puno
  • Colonial Plaza Hotel Hotel
  • Colonial Plaza Hotel Hotel Puno

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Parking nearby: USD 5 per day
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Cable channels
  • LCD TV

More

  • Safe
4.1

Very Good

5 - Excellent
16
4 - Good
13
3 - Okay
8
2 - Mediocre
1
1 - Poor
1
4.3
Cleanliness
4.4
Service and Staff
3.0
Amenities
3.9
Property condition

4/5 Good

Colonial Plaza was having trouble with their hot water so they kindly offered to put us up at another hotel at the same price and went out of their way to assist us to get there

Stayed 1 night in Apr 2019

5/5 Excellent

Awesome hotel, great value.

Staff was amazing and very helpful. Breakfast is diverse and rooms are big and very clean.

Stayed 2 nights in Jan 2019

1/5

Terrible hotel which I do not recommend to anyone. Bathroom conditions were horrible, not even good enough for a 1* hotel. It badly needs to be renovated. Not to mention that there was no hot water. The room was cold and it was very dark, there were several missing light bulbs. The only consolating part was the big bed. Do not go there. Book somewhere else.

Stayed 2 nights in Jan 2019

5/5 Excellent

Nice place. Great value. Excellent staff.

Stayed 1 night in Nov 2018

4/5 Good

The location is the best part, very convenient right on Plaza de Armas. Also nice staff, clean beds and hot shower. The shower was hot but the shower curtain pole was broken and had to be elevated, leaving a gap underneath that soaked the bathroom while having a shower. Also, the shower floor does not have an inclination, so a lot of water stays there between showers and has to dried by hand - not cool! It lacked place to hang clothes and shelves for the toiletries pouch - overall not practical Breakfast was good with bread, fresh fruit, juice, coffee. Scrambled eggs was not warm so we stayed away from it.

Stayed 2 nights in Nov 2018

Tell us how we can improve our site