Get an overview of this hotel3.5-star family-friendly hotel, walk to Puno Cathedral

Location

Located in the heart of Puno, this family-friendly hotel is steps from Carlos Dreyer Museum and Puno Cathedral. Puno Central Market and Pine Park are also within 5 minutes.

Hotel Features

A restaurant, a bar/lounge, and a spa tub are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a 24-hour business center, and a meeting room.

Room Amenities

All 32 rooms boast jetted tubs and offer free WiFi and MP3 docks. DVD players and refrigerators are standard, as are flat-screen TVs with cable channels.

Hotel Amenities

Hotel Amenities

Hotel Ciudad del Lago features a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.

Hotel Ciudad del Lago has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 32 
  • Number of floors - 5 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Cruise terminal shuttle (surcharge) 
  • Designated smoking areas (fines apply) 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Designated smoking areas 
  • Library 
  • One meeting room 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • 24-hour business center 
  • Free parking nearby 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa tub 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

  • Video-game console 
  • DVD player 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Jetted bathtub 
  • Shower/tub combination 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • MP3 docking station 
  • Blackout drapes/curtains 
  • Room service 
  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Bar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service is available.

Breakfast

Start your day with a free buffet breakfast, available daily from 6:30 AM to 9:30 AM. You can order a meal from room service.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Boat tours nearby 

Spa Services

  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

Check-out

Check-out time is 10 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PEN 42 per night.
  • Cribs (infant beds) are available for PEN 42 per night.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Cash Deposit Required

No elevators

24-hour check-in

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • The national sales tax (18%) is charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: PEN 50 per person (one way)
  • Crib (infant bed) fee: PEN 42 per night
  • Rollaway bed fee: PEN 42 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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