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Overview of Pumakala Hotel

Photo gallery

Guest reviews

4.1 / 5Very Good
7 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly

Map

What's nearby

Popular LocationInca Uyo Ruins4 min walk
Popular LocationChucuito Cathedral8 min walk
Popular LocationChucuito Plaza de Armas8 min walk

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Single Room

    Standard Single Room

    Room amenities

    • 344 sq ft
    • Lake view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Twin Room

    Standard Twin Room

    Room amenities

    • 301 sq ft
    • Lake view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Double Room

    Superior Double Room

    Room amenities

    • 322 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Triple Room

    Triple Room

    Room amenities

    • 301 sq ft
    • Lake view
    • Sleeps 3
    • 3 Double Beds
    More details

About this area

Puno

Located in Puno, Pumakala Hotel is in the historical district and on a lake. Naval Museum and Carlos Dreyer Museum are cultural highlights, and travelers looking to shop may want to visit Puno Central Market and Bellavista Market.

Popular Location

What's nearby

  • Inca Uyo Ruins - 4 min walk
  • Chucuito Cathedral - 8 min walk
  • Chucuito Plaza de Armas - 8 min walk
  • Puno Port - 15 min drive
  • Yavari - 19 min drive

Getting around

  • Puno Station - 30 min drive
  • Juliaca (JUL-Inca Manco Capac Intl.) - 88 min drive

About this property

Pumakala Hotel

Family-friendly hotel with free breakfast and restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/café. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. All 33 individually decorated rooms feature free WiFi and 24-hour room service. LCD TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also find comforts like premium bedding and pillow menus.
Pumakala Hotel offers 33 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
Free extended parking
Free RV/bus/truck parking
Free nearby parking
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Cruise terminal shuttle (surcharge)

Food and drink

Free full breakfast available daily 6 AM–9 AM
1 restaurant and 1 coffee shop/café
1 bar
Free daily reception
24-hour room service
Coffee/tea in common area(s)

Things to do

Bicycle rentals

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
DVD player
In-room child care (surcharge)
Laundry facilities

Conveniences

Banquet hall
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Languages spoken

English
Spanish

Business services

Business center
Computer station
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas
Fireplace in lobby
TV in lobby

Room amenities

Bedroom

Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Shower/tub combination

Entertainment

32-inch LCD TV
DVD player
Pay movies
Premium channels
Satellite channels

Outdoor space

Furnished balcony or patio
Yard

More

Access via exterior corridors
Desk
Free local calls
In-room massage
Individually decorated
Individually furnished
Laptop-compatible safe
Phone
Turndown service

Policies

Check-in

Check-in between 11 AM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets allowed for an extra charge per pet, per night
  • Dogs only
  • 1 per room (up to 4 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types accepted at this property

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) is charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A pet fee will be charged per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Pumakala Hotel Puno
  • Pumakala Hotel
  • Pumakala Puno
  • Pumakala
  • Pumakala Hotel Puno
  • Pumakala Hotel Hotel
  • Pumakala Hotel Hotel Puno

Frequently asked questions

Guest reviews

4.1

Very Good

5 - Excellent
3
4 - Good
2
3 - Okay
2
2 - Mediocre
0
1 - Poor
0
4.4
Cleanliness
4.1
Service and Staff
4.1
Property condition

3/5

  • Liked: Staff & service, room comfort

Hotel in a quiet place

They dont have a buffet breakfast like they said. And there lsnt a restaurant Also

Stayed 1 night in Jun 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi nieuw hotel, vraagt nog afwerking aan de buitenzijde. Zeer hulpvaardig personeel. Mijn vriend was ziek en heeft ons goed geholpen met medicatie en aangepast eten.

Stayed 1 night in Nov 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De Visita en Tticac y en la Isla del Sol

Quedamos gratamente sorprendidos por la calidad de las instalaciones y por la ubicacion que nos permitio ahorrar tiempo de viaje para visitar la Isla del Sol en la frontera Boliviana del lago Titicaca. Defiitivamante un sitio adecuado para un merecido descanso en los alrededores del Titicaca

Stayed 1 night in Sep 2017

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Tuvimos una bonita esperiencia en el Pumakala

Nos fue muy bien, pero con problemas con el WiFi en la habitación (la señal no llega) y el agua caliente en horas de la mañana, muy temorano (entre 6 y 9 am).

Stayed 3 nights in Jul 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi, rustig gelegen. Goede prijs/kwaliteit verh.

De eigenaar van het hotel is bijzonder vriendelijk en behulpzaam. In de lobby hangt een foto van hem met de (vorige) president van Peru Humala Tasso. Het ontbijt was goed verzorgd. Het (grote) bed lag heerlijk, goed matras. Ruime kamer, met terras. Bovenal: een uitstekende prijs/kwaliteit verhouding.