Ratings based on 150 Verified Reviews

4.3 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from virginia

Hotel is far away from the turístico center

Posted Jul 13, 2017
This hotel is located far away from The turístics areas, staff didn't see to be very helpful, and the hotel needs updating.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Port Richey, FL

Great hotel on the lake (with guinea pigs!!!)

Posted Jul 11, 2017
Great staff. Easy check in and out. Located on the lake so outside of the city center but felt safer. Wonderful buffet breakfast and restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017
Very good hotel, amazing view and great,helpfull staff! I'd come back anytime!
Comment from Hotel Management
Jul 3, 2017 by Federico Moore, Hotel Management
Dear Guest: Thank you very much for let us Know about your experience at the hotel. We hope that some time you can come back. Best Regards, Federico Moore Ligarda General Manager Sonesta Posadas del Inca - Lago Titicaca Puno.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario , Canada

Nice hotel right on Lake Titicaca

Posted May 16, 2017
The hotel and room was very clean. Our room over looked the Lake, nice!! The grounds are lovely and they have Llamas and guinea pigs running around. Close to take our floating island boat tour.
Comment from Hotel Management
Jul 3, 2017 by Federico Moore Ligarda, Hotel Management
Dear Guest: Thank you very much for let us Know about your experience at the hotel. We hope that some time you can come back. Best Regards, Federico Moore Ligarda General Manager Sonesta Posadas del Inca - Lago Titicaca Puno.
5 out of 5
by Sim

Posted Apr 14, 2017 on Hotels
Had a great night there! One of the luxury that we decided to pay for and had a good night sleep with great shower and a excellent window lake view!
4 out of 5
by Rene

Posted Feb 7, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Estimado Sr. Rene: Agradecemos sinceramente su calificación para nosotros es de real importancia conocerla, esperamos que pueda regresar en alguna oportunidad. Saludos Cordiales, Federico Moore Ligarda Gerente General Sonesta Posadas del Inca Lago Titicaca Puno
5 out of 5
by Armando

Machu Picchu & Lake Titicaca Trip

Posted Jan 17, 2017 on Hotels
This was a great hotel to stay in Puno. This was a bit outdated but is a four star hotel and for the price, it was an excellent choice. Their service was excellent. The food was exceptional. There is no complaints at all.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Mr. Armando: Thank you very much for you feedback for us all your comment are very important because help to us to be better. WE wait for you any time. Best Regards, Federico Mooe Ligarda. General Manager Sonesta Posadas del Inca - Lago Titicaca Puno
5 out of 5
by Justin

Nice, quiet, relaxing 5-star hotel on the lake

Posted Dec 29, 2016 on Hotels
We had a relaxing stay at this hotel. It had several additional amenities such as free coca tea and board games. Staff was friendly and helpful. Rooms were made every day and the bathroom was nice with luxury towels. We would definitely recommend this place to anyone who's looking for a quiet, calm, and relaxing Stay. Just note that it is about a 10-minute drive from town. a taxi into town costs about 8 sols, or approximately $3 USD. Also Wi-Fi in the room was not that great. Better coverage from the lobby but the overall speed of the Wi-Fi was pretty low.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear guest: Few letters for give you the thank for your excellent feedback for us is very important to know it. We hope that some time you can come back. Best Regards, Federico Moore Ligarda General Manager Sonesta Posadas del Inca - Lago Titicaca Puno.
4 out of 5
by Lance

Excelent luxery hotel on Lake Titicaca.

Posted Dec 23, 2016 on Hotels
Great place to stay to get an experience of lake Titicaca. Relaxed in great comfort and the meals were gourmet. Not within walking distance from shopping or other restaurants, but made a great base for day trips by taxi to explore the area.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear Guest: Thank you very much for let us know about your experience at the hotel is a big value for us. We invite to you to come back any time. Best Regards, Federico Moore Ligarda. General Manager Sonesta Posadas del Inca Lago Titicaca Puno.
4 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Estimada Sra. Agardecemos su tiempo y la respuesta a nuestra encuesta, esperasmo su retorno en alguna oportunidad. Saludos Cordiales, Federico Moore Ligarda Gerente General Sonesta Posadas del Inca - Lago Titicaca Puno.