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Reviews of Super 8 by Wyndham Hillsboro TX

2 out of 5
Super 8 by Wyndham Hillsboro TX
1512 Hillview Dr, Hillsboro, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 106 out of 249 reviews" "
Rating 8 - Good. 80 out of 249 reviews" "
Rating 6 - Okay. 28 out of 249 reviews" "
Rating 4 - Poor. 19 out of 249 reviews" "
Rating 2 - Terrible. 16 out of 249 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Traveled with partner
Easy access. Large room. Nicely decorated. Comfortable bed.
Stayed 1 night in Apr 2024
Response from Paul on Apr 22, 2024
Thank you Ronald for providing your valuable feedback. We are glad you like the size of our rooms and found the bedding to your liking as well as the appearance. Have a great day!

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Paul on Apr 22, 2024
Thank you Enrique for rating your stay. We are glad you had a great stay and appreciate your 5/5 rating. Have a great day!

8/10 Good

Cameron

Business traveler, Traveled with family
Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Paul on Apr 11, 2024
Thank you for rating your stay. We appreciate your business and hope to see you again soon. Have a great day!

10/10 Excellent

Matthew

Liked: Amenities
great hotel to stay at even though i wasn’t there for long time
Stayed 1 night in Mar 2024
Response from Paul on Apr 11, 2024
Thank you Matthew for staying with us and providing your feedback. We are glad you had a great stay. Your business is greatly appreciated and we hope to have you as a guest again soon. Have a wonderful day!

10/10 Excellent

Grant

Stayed 1 night in Mar 2024
Response from Paul on Apr 15, 2024
Thank you Grant for staying with us at Super 8 Hillsboro by Wyndham. We are glad you had a great stay and found everything to your satisfaction. Your business is greatly appreciated and we hope to see you again soon. Have a wonderful day!

6/10 Okay

Rogelio

Traveled with family
It was just ok, price was a little high for the amenities that were available
Stayed 2 nights in Mar 2024
Response from Paul on Mar 17, 2024
Thank you for your review. We appreciate your business. Have a good day.

10/10 Excellent

Alyssa

Traveled with family and small children
Liked: Staff & service
The pool and hot tub were a bit dirty. There were limited food options for breakfast. Some fruit or yogurt would have been nice. The vending machines on all floors were not working. Purchases had to be made at desk. Also, ice was available only on 1st floor.
Stayed 1 night in Mar 2024
Response from Paul on Mar 16, 2024
Thank you for staying with us and reviewing your stay. We are glad you enjoyed your stay. Have a great day!

8/10 Good

Scott

Stayed 1 night in Mar 2024
Response from Paul on Apr 11, 2024
Thank you for rating your stay. We appreciate your business and hope to see you again soon. Have a great day!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in room
Stayed 1 night in Feb 2024
Response from Paul on Mar 7, 2024
Thank you for staying with us, We appreciate your 5/5 rating. Have a great day!

8/10 Good

David, Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were great.
Stayed 5 nights in Feb 2024
Response from Paul on Mar 7, 2024
Thank you for staying with us. Your business is greatly appreciated. Have a good day!

10/10 Excellent

Jeriona

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located right off the highway but it was right behind a truck stop and there were a lot of people just hanging out in the parking lot of the hotel. Not truckers but just random people. No one bothered us but they could have a little better handle on things in their parking.
Stayed 1 night in Feb 2024
Response from Paul on Mar 7, 2024
Thank you for staying with us and reviewing your stay. We are glad you had a good stay. The people in the parking lot were simply extended stay guests who were having a BBQ with our okay. They abided by our rules and did not bother anyone.

10/10 Excellent

Sahmeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service, clean and decent prices!
Stayed 2 nights in Jan 2024
Response from Paul on Jan 25, 2024
Thank you for staying with us and reviewing your stay. We are glad you had a great stay and found everything to your satisfaction. Your business is greatly appreciated and we hope to see you again soon. Have a great day!

10/10 Excellent

Randy

Nice rooms
Stayed 1 night in Jan 2024
Response from Paul on Jan 25, 2024
Thank you for staying with us. We appreciate your 5/5 rating and are glad you had a great stay. Have a wonderful day!

10/10 Excellent

Jacqueline, Omaha

Stayed 1 night in Jan 2024
Response from Paul on Jan 25, 2024
Thank you for staying with us. We are glad you had a great stay and appreciate your business. Have a great day!

8/10 Good

Joceyylyiie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Paul on Jan 25, 2024
Thank you for your response. We appreciate your feedback. Have a good day.

10/10 Excellent

Sahmeah

Very nice and clean.
Stayed 2 nights in Nov 2023
Response from Paul on Jan 25, 2024
Thank you for taking the time to review your stay. We are glad you had a wonderful stay and look forward to having you as a guest again soon. Have a great day!

10/10 Excellent

Kim

Stayed 1 night in Nov 2023
Response from Paul on Nov 29, 2023
Thank you for your 5/5 rating for your recent stay. We are glad you had a great stay and we hope to see you again in the future. Have a great day!

8/10 Good

John

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Paul on Nov 29, 2023
Thank you John for staying with us and rating your stay. We appreciate your rating and are glad you had a great stay. Thank you for your business and have a good day.

6/10 Okay

Archie

Liked: Cleanliness
Disliked: Property conditions & facilities
Ive stayed before this time was lack luster
The plugs dont work. The TV didnt work.
Stayed 1 night in Nov 2023
Response from Paul on Nov 21, 2023
Sorry about your recent experience. We would of gladly switched you rooms or had the front desk come up to look into the matter, however nothing was mentioned to the staff.

10/10 Excellent

juan martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2023
Response from Paul on Nov 21, 2023
Thank you Juan for your perfect 5/5 rating. We are glad you had a great stay and hope to have you as a guest again soon. Thank you for your business. Have a great day!

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Oct 2023
Response from Paul on Oct 23, 2023
Thank you Don for staying with us and reviewing your stay. We appreciate your 5/5 rating and are glad you had a great stay. I will alert the staff to your comment about them. We appreciate your business and look forward to having you as a guest again soon. Have a great day!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Could not work the TV remote.
Stayed 1 night in Sep 2023
Response from Paul on Sep 18, 2023
Thank you James for staying with us and rating your stay. We appreciate your 5/5 rating and are glad you had a great stay. Your business is greatly valued and we hope to have you as a guest again soon. Have a wonderful day!

10/10 Excellent

Pamela K

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Paul on Sep 14, 2023
Thank you Pamela for staying with us and rating your stay. We appreciate your 10/10 rating are glad you had a great stay. Your business is greatly valued and we hope to have you as a guest again soon. Have a wonderful day!

10/10 Excellent

Mayrali A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Paul on Aug 23, 2023
Thank you for staying with us and rating your stay. We are glad you had a great stay and found everything to your liking. Your business is greatly appreciated and we look for ward to having you as a guest again soon. Have a great day!

6/10 Okay

Lacy

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There was no shower curtain in the bathroom and when I called to have one brought up was told I’d need to do it myself.
Stayed 1 night in Aug 2023
Response from Paul on Aug 18, 2023
Thank you for providing your feedback. I apologize that the desk clerk did not fulfill your request and for the inconvenience. I will relay your comment to ensure it won't be repeated. Have a good day.

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Paul on Aug 18, 2023
Thank you Brent for staying with us and rating your stay. We appreciate your 10/10 rating and are glad you had a great stay. We hope you choose Super 8 by Wyndham on your next trip to town. Have a wonderful day!

6/10 Okay

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Paul on Aug 18, 2023
Thank you for staying with us and rating your stay. Your feedback is appreciated.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Paul on Aug 23, 2023
Thank you for your feedback.

4/10 Poor

Travis

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Paul on Jul 2, 2023
Thank you for your feedback. We are sorry that your stay didn't meet your expectations and apologize for any inconvenience.

10/10 Excellent

Roderick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Paul on Jun 23, 2023
Thank you Roderick for rating your recent stay. We appreciate your 10/10 rating and are glad you had a great stay. We thank you for your business and hope to see you again in the future. Have a wonderful day!

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice customer oriented.
Hotel and room was very nice. Check in and out was fast and very customer oriented. Pool was down but hotle gave us a call prior to us getting there so no surprises.
Stayed 1 night in Jun 2023
Response from Paul on Jun 20, 2023
Thank you Paul for staying with us and providing your feedback. We are glad you had a great stay and found the accommodations and property to your liking. We do hope you choose Super 8 by Wyndham on your next trip to town. Have a great day!

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Paul on Jul 2, 2023
Thank you Michael for staying with us and rating your stay. We appreciate your feedback and are glad you had a great stay. Thank you again and have a wonderful day!

2/10 Terrible

Amanda

Stayed 1 night in May 2023
Response from Paul on May 30, 2023
Thank you for rating your stay. I am sorry that your experience didn't match your expectations. I wish though you could have provided more feedback as to your concerns or would have brought them to our attention during your stay and we would have gladly addressed them immediately.

2/10 Terrible

Rhiana

Traveled with family and small children
Disliked: Cleanliness, staff & service
It took forever for the room to cool off toilet wasn’t working properly besides it had a odor and for someone with asthma like myself it just didn’t sit well with me ON TOP THEY RAN MY DEBT CARD three times and left me to have to end my mini vacation early.
Stayed 2 nights in May 2023
Response from Paul on May 26, 2023
Thank you for voicing your concerns. I am sorry that your stay did not meet your expectations and apologize for any inconvenience. However, I wish you had brought up any problem with the room during your stay but you did not because we would have gladly given you another room. Your room was occupied the previous night without that guest reporting any issue at all. Also your card was definitely NOT RUN 3 times as you claim. We have been in this business over 30 years and falsely accusing a business of such a thing is no small matter.

4/10 Poor

Justin

Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Paul on Jun 10, 2023
Thank you for your business. We appreciate your feedback.

4/10 Poor

Vonna

Liked: Staff & service
Disliked: Cleanliness, room comfort
Staff was friendly & efficient. However, there was a horrid smell in all the hallways & a lot of the time the hallways also smelled of cigarettes. The bed also smelled of cigarette smoke even though we supposedly had a non-smoking room. Bed, pillows, & linens all need to be replaced- worn & smell.
Stayed 2 nights in May 2023
Response from Paul on May 16, 2023
Thank you for staying with us and voicing your concerns. I apologize if your stay did not meet your expectations. Your room was on the 3rd floor which is part smoking on the other end of the hallway and a faint smell of smoke could have entered the hallway if a smoking room guest left a door open. Your room was occupied the previous 3 nights without the cleaning staff reporting any smoking issues as they always do. All of the linen is thoroughly cleaned daily upon the previous guest checking out and is the current Wyndham standard.

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great whirlpool
Stayed 1 night in May 2023
Response from Paul on May 14, 2023
Thank you Juan for staying with us and rating your stay. We are glad you had a great stay and appreciate your business. We hope to see you again in the future. Have a great day!

8/10 Good

Latisha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Paul on May 5, 2023
Thank you Latisha for staying with us and rating your stay. We appreciate your feedback and hope you choose Super 8 by Wyndham on your next trip to Hillsboro. Have a great day!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling
Dry clean and comfy beds
Stayed 1 night in Mar 2023
Response from Paul on Apr 3, 2023
Thank you for staying with us and reviewing your stay. We are glad you had a great stay and found the accommodations clean and comfortable. We appreciate your business and hope to see you again soon. Have a great day!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient checkin
Stayed 1 night in Mar 2023
Response from Paul on Mar 30, 2023
Thank you for staying with us and rating your stay. We appreciate your 5/5 rating and are glad you had a great stay. Thank you for your business and we hope to have you as a guest again soon. Have a great day!

10/10 Excellent

Shelley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful with our parking situation. I would definitely stay here again.
Stayed 1 night in Mar 2023
Response from Paul on Mar 30, 2023
Thank you Shelley for your 5/5 rating. We are glad you had a great stay and appreciate your comments on the staff. I will alert them on your feedback and thank you for your valued business. We hope to see you again in the future and have a wonderful day!

8/10 Good

VICTORIA

Stayed 1 night in Mar 2023
Response from Paul on Apr 15, 2023
Thank you for rating your recent stay. We are glad you had a good stay and appreciate your business. Have a great day!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Paul on Mar 22, 2023
Thank you Tiffany for rating your recent stay. We are glad you had a great stay and greatly appreciate your 10/10 rating. We appreciate your business and hope to have you as a guest again soon. Have a great day!

10/10 Excellent

Nicolaas

Stayed 1 night in Mar 2023
Response from Paul on Apr 8, 2023
Thank you Nicolaas for staying with us and rating your stay. We are glad you had a great stay and appreciate your 5/5 rating. Thank you for your business and have a wonderful day!

4/10 Poor

Theresa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Paul on Feb 26, 2023
Thank you for providing your feedback. I am sorry that your stay did not meet your expectations and apologize for any inconvenience. We addressed your concerns. Have a good day.

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Check in was fast and convenient, very personable. There was a smell in the common use areas, elevator sounded like it was screaming at you when it opened and closed its doors.
Stayed 2 nights in Feb 2023
Response from Paul on Feb 24, 2023
Thank you for providing your feedback. It was a pleasure having you as a guest. Have a nice day.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean.
Stayed 1 night in Feb 2023
Response from Paul on Feb 24, 2023
Thank you for staying with us and reviewing your stay. We appreciate your 10/10 rating and are glad you had a clean and comfortable stay. We appreciate your business and hope to see you again soon. Have a great day!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Paul on Feb 24, 2023
Thank you for rating your stay. We greatly appreciate your perfect rating. Thank you for your valued business. Have a wonderful day!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Paul on Feb 5, 2023
Thank you Sandra for staying with us and rating your stay. We are glad you enjoyed your stay and found everything to your liking. We appreciate your 10/10 rating and hope to have you as a guest again soon. Have a great day!

4/10 Poor

Larry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Paul on Jan 24, 2023
Thank you for rating your stay. I apologize that your stay did not meet your expectations. Your feedback is very important as it helps us ensure every guest has a great stay. Have a good day.