Ratings based on 528 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lakeland Florida

during Irma

Posted Sep 17, 2017
We utilized 1 night, when we didn't have Power in Florida Was a big relief to know we can go some where with our, precious Maltese Thank you Lori
Comment from Hotel Management
Sep 18, 2017 by LQ Customer Care, Hotel Management
Lori, Thank you for your review. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Sincerely, Diana - LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

close street from great stores and restaurants!!

Posted Aug 28, 2017
Pros: cleanness
Cons: Have a section for smokers. Unfortunately this person kept going to the front and that's not good for customers to see as first impression.
Location: nearby competitive soccer Fields, Stores and Restaurants
Understanding of weather conditions, smooth transition check IN and OUT! Receptions was a plius.Thank you
Comment from Hotel Management
Aug 29, 2017 by John L., Hotel Management
Thank you so much for staying with and please accept our apologies for the guest that was smoking under our porte-cochere. We are a non-smoking hotel and our staff should have asked the person to stop at once. Again, our apologies... Sincerely, John L. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2017
Pros:
Our stay was wonderful. Our family includes a special needs young man. The staff was incredibly kind and friendly to our son. It can be difficult to travel for us, but the hotel staff made things easier.
Comment from Hotel Management
Aug 4, 2017 by John L., Hotel Management
Thank you so much for staying with us and we're so glad you enjoyed your stay. We're thrilled to hear that we took great care of your son. Please come back again soon. Sincerely, John L. General Manager
4 out of 5
by Laura

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017 by John L, Hotel Management
Thank you so much for staying with and we're truly glad you enjoyed your stay. We hope to see you again soon. Sincerely, John L. General Manager
3 out of 5
by A verified traveler

Stay was ok

Posted Jun 12, 2017 on Hotels
Overall was so so for one night stay. Area is good in terms of shopping and food choices. Hotel itself needs updating and cleaning. Staff was friendly and excellent. Had to change rooms immediately after check in due to overwhelming mildew smell in room. Pool area was loud until 3am. Breakfast was ok.
Comment from Hotel Management
Jun 15, 2017 by John L, Hotel Management
Thank you for staying with us and we appreciate your feedback. We will be sure to share with it the staff so that we can continue to improve in our rooms and service delivery. Again, thanks for staying with us. Sincerely, John L. General Manager
5 out of 5
by Carl

Posted Jun 10, 2017 on Hotels
everthing was great,right down to breakfast.
Comment from Hotel Management
Jun 15, 2017 by John L, Hotel Management
We're so glad you enjoyed your stay and we thank you for staying with us. We hope to see you again soon. Sincerely, John L. General Manager
5 out of 5
by Lula

Posted Jun 10, 2017 on Hotels
I needed addtional stay and Amy was very helpful in accommodating me. The room was good. Prior to my stay, I was booked for another hotel for 6/10/17 and decided to stay since I felt safe.
Comment from Hotel Management
Jun 15, 2017 by John L, Hotel Management
Thank you so much for letting us know about your stay and we're so glad you enjoyed it. Please come back again soon. Sincerely, John L. General Manager
4 out of 5
by Tammy

Posted Jun 5, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017 by John L, Hotel Management
Thank you so much for staying with us and we're thrilled you enjoyed your stay. We hope to see you again soon. Sincerely, John L. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from pennsylvania

Posted Jun 2, 2017 on Orbitz
Nice. I will stay again when I am back in the Lakeland area.
Comment from Hotel Management
Jun 15, 2017 by John L., Hotel Management
Many thanks for staying and we're glad you enjoyed your stay. Hope to see you again soon. Sincerely, John L. General Manager
4 out of 5
by Hilario

Posted May 29, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017 by John L, Hotel Management
Many thanks for staying with us and we're glad you enjoyed your stay. Please come back again soon. Sincerely, John L. General Manager