Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Wonderful hotel

Posted Jul 26, 2016
Pros: Free breakfast. Clean, spacious and friendly. Awesome location.
Cons: Bigger towels for the pool.
Location: Shopping, restaurants and a movie theater.
The location is perfect. Great shopping, movie theater and restaurants within walking distance so you never have to get in your car. The staff went above and beyond to accommodate my family during our stay. I would highly recommend this hotel.
Comment from Hotel Management
Jul 28, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel, the location and the staff. It is a tremendous compliment to us that you would recommend us to others. I will be sure to share your comments with everybody. We appreciate your business and look forward to seeing you again soon.
4 out of 5
by A verified traveler from miami, fl

Not a 5 star hotel but a 5 star stay

Posted Jul 24, 2016
This was our first time. At first I was skeptical because of mixed reviews I read but our personal experience was good. Nice and clean hotel. Accommodating and friendly staff. We didn't try breakfast but near many restaurants and shops. Beds and pillows comfortable! Which is a big plus. Very spacious bathroom area unlike many other hotels. Microwave available on the first floor. Coffe/tea available at all hours in the lobby. Ample parking. Will stay again.
Comment from Hotel Management
Jul 28, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel and the location. We are always striving for the perfect guest experience. I will be sure to share your comments with everybody. We appreciate your business and look forward to seeing you again soon.
4 out of 5
by Erin

Posted May 2, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.
5 out of 5
by A verified traveler

Posted Apr 28, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.
4 out of 5
by A verified traveler from Illinois

Nice hotel

Posted Apr 5, 2016
Pros: It was clean & all staff members very helpful & friendly.
Cons: Explicit directions to the motel on the website.
Location: Hard to find.
The motel was very nice but it was very hard to find when I arrived in Lakeland after dark. The motel address on the website would not come up in my GPS. I found out the next morning that they use the Town Center Road address & that one was available in my GPS. Front desk staff explained access to me which was very helpful.
Comment from Hotel Management
May 9, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel and the staff. We appreciate your business and hope to see you again soon.
5 out of 5
by Leya

Posted Apr 4, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.
4 out of 5
by Mary from Jacksonville, Fl

Will come again!

Posted Mar 29, 2016 on Hotels
very nice and relaxing, breakfast was good and included with room which was a plus. Great shopping and nice eating establishments. Very nice and comfy room
Comment from Hotel Management
Jul 6, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate all feedback. I am glad to hear the you enjoyed the hotel and it's location. We appreciate your business and hope to see you again soon.
3 out of 5
by Natasa

Posted Mar 25, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. It appears that you enjoyed your stay with us but we could do better. We are always striving for the perfect guest experience and appreciate your feedback. We appreciate your business and hope to see you again soon.
4 out of 5
by A verified traveler from Venice, Fl

Family getaway to go to Legoland

Posted Mar 15, 2016 on Orbitz
Room was very comfortable for 3 adults and twins. Pool was nicely heated but had way to much chlorine in it. The surrounding village was very unique with the restaurants and shopping, although we were not there for that. It was the only suitable room in the area that I could find for our party of 5. It was pricey, but worth it. The studio suite was large and very accommodating. Hampton Inns have a very good continental breakfast. It had options that fit everyone's needs and wants.
Comment from Hotel Management
May 9, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel and the location. I will be sure to share your pool comments with our maintenance staff. We appreciate your business and hope to see you again soon.
5 out of 5
by darrekk

Nice hotel

Posted Mar 15, 2016 on Hotels
It was a nice location. It was amongst many little shops and restaurants. The pool only had sun on it for a small part of the morning, so we never went in it.
Comment from Hotel Management
Jul 9, 2016 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel and the location. We appreciate your business and hope to see you again soon.