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Imperial Swan Hotel & Suites

Star Rating
3 out of 5

Information

Reviews

2.5 / 5
617 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Family Fun Center
    19 min walk
  • Popular Location
    Common Ground Park
    4 min drive
  • Restaurant
    Krispy Kreme Donuts
    1 min walk
  • Restaurant
    Panera Bread
    2 min walk
  • Airport
    Tampa, FL (TPF-Peter O. Knight)
    46 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Royal Room, 2 Double Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Royal Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 Queen Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Executive Suite, 1 King Bed with Sofa bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Lakeland

In the city center, Imperial Swan Hotel & Suites is in an area with good shopping. Polk Museum of Art and Lakeland Center are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's going on at Publix Field at Joker Marchant Stadium.

Visit our Lakeland travel guide

What's nearby

  • Popular Location
    Family Fun Center - 19 min walk
  • Popular Location
    Common Ground Park - 4 min drive
  • Popular Location
    Lakeside Village - 4 min drive
  • Popular Location
    Veterans Park - 4 min drive
  • Popular Location
    Kings Point Par 3 Golf Course - 8 min drive

Getting around

  • Lakeland Station - 13 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 46 min drive

Restaurants

  • Krispy Kreme Donuts — 1 min walk
  • Panera Bread — 2 min walk
  • Deli Delicacies — 2 min walk
  • Pizza Hut — 4 min walk
  • Lings Buffet — 6 min walk

About this property

Imperial Swan Hotel & Suites

3-star hotel with outdoor pool and fitness center
An outdoor pool, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite. All 168 rooms boast deep soaking tubs and offer free WiFi and sofa beds. Living rooms and refrigerators are standard, as are flat-screen TVs with satellite channels.
Imperial Swan Hotel & Suites offers 168 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations offer separate living rooms and include sofa beds. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.
This Lakeland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
In addition to an outdoor pool, Imperial Swan Hotel & Suites provides a sauna and a fitness center. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 3-star property.
A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 7500 square feet (697 square meters) include a conference center. This business-friendly hotel also offers coffee/tea in a common area, complimentary use of a nearby fitness facility, and ATM/banking services. Guests can use the health club at a partner property. Onsite self parking is complimentary.
Imperial Swan Hotel & Suites has designated areas for smoking.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in between 4:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 AM.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cribs (infant beds) are available for USD 10.00 per stay.

Pets

  • Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
  • Dogs only
  • 2 per room (up to 11 lbs)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 8.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Self parking
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Early check-in fee: USD 25.0 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per stay
  • Facilities fee: USD 8.99 per accommodation, per day and includes use of:

  • - Fitness facilities
    - Sauna
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 8:00 AM to 9:00 PM.Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Imperial Swan
  • Imperial Swan Hotel
  • Imperial Swan Hotel Lakeland
  • Imperial Swan Lakeland
  • Imperial Swan Lakeland Hotel Lakeland
  • Imperial Swan & Suites
  • Imperial Swan Hotel & Suites Hotel
  • Imperial Swan Hotel & Suites Lakeland
  • Imperial Swan Hotel & Suites Hotel Lakeland

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 27 holes of golf
  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cribs/infant beds (surcharge)
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7500 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate living room

Nearby things to do

Activities

  • Ecotours
  • Fitness center (free access)
  • Golfing
  • Health club access
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Rafting
  • Rock climbing
  • Sailing
  • Surfing/boogie boarding
  • Water skiing
  • Windsurfing
  • Ziplining

Where to eat

  • Serves breakfast.
2.5

Guest rating

5 - Excellent
66
4 - Good
91
3 - Okay
136
2 - Mediocre
135
1 - Poor
189
2.8
Cleanliness
3.0
Service and Staff
2.2
Amenities
2.4
Property condition

2/5

Nobody working front checkin desk . Not enough TV channels

Stayed 1 night in Oct 2019

2/5

The room was disgusting. There was a leak in the vanity in the bathroom leaving standing water everywhere. No normal television service was odd especially if the Detroit Tigers stay there during spring season. We found mold under the vanity in the bathroom. Hope we do not get sick.

Stayed 1 night in Oct 2019

1/5

They charged us $5 more a night than we booked it for. They charged us for parking when their garage was practically empty. There were extra fees not mentioned as well. They charged a pet fee when most places waived the fee due to hurricane evacuation. We checked out two days early before the checkout time, but were charged for the days we weren't there as well. The place was not very clean. The carpets were dirty and my mom's room had cockroaches. There was only one lamp that worked in our room and we had to go buy our own coffee maker. I would not recommend this place ro anyone.

Stayed 4 nights in Sep 2019

3/5

It was what you would expect from an older hotel. It was fixed up but still old. Like everyone else said the halls weren't air conditioned, so they were hot. The room was clean and large. The maid was nice and kept the room clean. The pool was small. The garage was nice. Not many amenities. Don't know if they had a free breakfast. I didn't ask and wasn't told.

Stayed 3 nights in Sep 2019

4/5 Good

Stayed 3 nights in Sep 2019

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