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Overview of Imperial Swan Hotel & Suites

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Featured Image
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Flat-screen TV
Guests rated this property 2.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationFamily Fun Center19 min walk
    Popular LocationLakeside Village4 min drive
    Popular LocationVeterans Park7 min drive
    AirportTampa, FL (TPF-Peter O. Knight)46 min drive
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  • Standard Room, 2 Queen Beds, Non Smoking

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking
  • Royal Room, 2 Double Beds, Non Smoking

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoyal Room, 2 Double Beds, Non Smoking
  • Executive Suite, 1 King Bed with Sofa bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Suite, 1 King Bed with Sofa bed, Non Smoking
  • Royal Room, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoyal Room, 1 King Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Queen Bed, Non Smoking

About this area

Lakeland

In the city center, Imperial Swan Hotel & Suites is in an area with good shopping. Polk Museum of Art and Lakeland Center are cultural highlights, and travelers looking to shop may want to visit Lakeside Village and Lakeland Square Mall. Looking to enjoy an event or a game while in town? See what's going on at Publix Field at Joker Marchant Stadium. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby.
Visit our Lakeland travel guide
Popular Location

What's nearby

  • Family Fun Center - 19 min walk
  • Lakeside Village - 4 min drive
  • Bramble Ridge Golf Course - 7 min drive
  • Veterans Park - 7 min drive
  • Polk Museum of Art - 8 min drive

Getting around

  • Lakeland Station - 13 min drive
  • AirportTampa Intl. Airport (TPA) - 46 min drive

Restaurants

  • Lings Buffet — 6 min walk
  • Spice Thai & Sushi — 6 min walk
  • Cafe Zuppina — 7 min walk
  • Texas Roadhouse — 12 min walk
  • Il Forno Italian Restaurant — 14 min walk

About this property

Imperial Swan Hotel & Suites

3-star hotel with outdoor pool and fitness center
This hotel features an outdoor pool, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite. All 168 rooms boast deep soaking tubs and offer free WiFi and sofa beds. Living rooms and refrigerators are standard, as are flat-screen TVs with satellite channels.
Imperial Swan Hotel & Suites offers 168 accommodations with coffee/tea makers and bathrobes. Accommodations offer separate living rooms and include sofa beds. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 27 holes of golf
  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cribs/infant beds (surcharge)
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7500 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate living room

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Dogs only
2 per room (up to 11 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per stay
Cribs (infant beds) are available for USD 10.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 8.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Self parking
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.0 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per stay
  • Facilities fee: USD 8.99 per accommodation, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Imperial Swan
Imperial Swan Hotel
Imperial Swan Hotel Lakeland
Imperial Swan Lakeland
Imperial Swan Lakeland Hotel Lakeland
Imperial Swan & Suites
Imperial Swan Hotel & Suites Hotel
Imperial Swan Hotel & Suites Lakeland
Imperial Swan Hotel & Suites Hotel Lakeland

Frequently asked questions

Can I cancel my reservation for free at Imperial Swan Hotel & Suites and receive a full refund?
Yes, Imperial Swan Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Imperial Swan Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does Imperial Swan Hotel & Suites have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.
Is Imperial Swan Hotel & Suites pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 11 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.
How much is parking at Imperial Swan Hotel & Suites?
Self parking is free at this property.
What time is check-in at Imperial Swan Hotel & Suites?
Check-in is from 4:00 PM - 9:00 PM. Early check-in is available for a fee of USD 25.0 (subject to availability).
What time is check-out at Imperial Swan Hotel & Suites?
Check-out is at 11 AM.
Where is Imperial Swan Hotel & Suites located?
Located in the heart of Lakeland, this hotel is 2.1 mi (3.3 km) from Lakeside Village and within 6 mi (10 km) of Polk Museum of Art and Lakeland Center. Lakeland Square Mall and Publix Field at Joker Marchant Stadium are also within 16 mi (25 km).
2.4
5 - Excellent
72
4 - Good
99
3 - Okay
152
2 - Poor
167
1 - Terrible
253

2.7/5

Cleanliness

2.8/5

Staff & service

2.1/5

Amenities

2.3/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad service, dirty rooms and old and worn bedding a bad experience
Stayed 1 night in Sep 2020

4/5 Good

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi didn't work. But people were very nice and pleasant
Stayed 2 nights in Sep 2020

2/5 Poor

Traveled with pets, Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
If you just need a bed, I guess this would work. Hardly anyone wore masks, the hotel was dirty and old. Paint was peeling in bathroom. The floor I was on had a really funky smell. The pictures were definitely from years gone by!
Stayed 2 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

1/5 Terrible

Traveled with group
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Got there no hot water I had a jacuzzi they said they hadn't had hot water in a while not knew when it would return. No cable TV. They give you a Roku to hook up yourself. And you are expected to move the giant ancient furniture to hook up place is clean but dirty oddly. And people living there look like they had drug issues. Girl behind counter was very nice tho. Do not stay here
Stayed 1 night in Jul 2020