Ratings based on 660 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from lakeland,fl

Nice hotel

Posted Feb 7, 2016
Always stay here..the staff are wonderful..its clean too..every morning u can have a good breakfast..
5 out of 5
Recommended
for Everyone
by A verified traveler from lakeland,FL

Close to where i need to be

Posted Feb 6, 2016
Love this place..always pleasant to stay here..nice people
4 out of 5
Recommended
for Everyone
by A verified traveler from パームビーチガーデンズ

コスパの高いホテルだと思います

Posted Jan 26, 2016
オーランドから帰りにレゴランドに寄って帰るときに宿をとりました。高速沿いでアクセスが良く、近くのレストランもコスパが良くて美味しかった。とても寒い日に泊まりましたが、室内は暖かく保たれて快適でした。朝食も種類が多くそれなりに揃っていました。
5 out of 5
Recommended
for Families
by A verified traveler from Birmingham, AL

Great Location

Posted Jan 15, 2016
Pros: The comfort and cleanliness of the rooms
Cons: The window sound-proofing.
Location: Excellent location for the hospital / doctors' offices in the area.
This is a very convenient hotel for the north Lakeland area. Since my stay was for visits to the local hospital and the accompanying doctor's offices, this is perfect. The nightly rates are more than reasonable. The hotel staff is very friendly and accommodating. The room is larger and more comfortable than many much more expensive rooms in the area.
Comment from Hotel Management
Jan 21, 2016 by GM - Dwayne, Hotel Management
Good day, Thank you for taking the time to complete our online survey. The feedback provided helps us continue to get better. We appreciate your kind words and look forward to seeing you again in the near future. Warm regards, Dwayne Murray General Manager Sleep & Suites, Lakeland FL
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent clean and safe

Posted Jan 13, 2016
Short stay just passing by , comfortable sleep, decent breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2016
Nice hotel near i4 highway. Close to restaurants. Stayed 1 night. Good value. Would stay again
Comment from Hotel Management
Feb 7, 2016 by Dwayne Murray, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Dwayne Murray General Manager Sleep Inn & Suites, Lakeland, FL 863-577-1170
3 out of 5
Recommended
for Everyone
by A verified traveler from p

Good nightly rates but under construction

Posted Jan 5, 2016
Has potential but construction was inconvienient. No snack or beverage machines was irratating. Shower water would not stay hot either.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2015
The room was very clean, the staff was very courteous and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Nice hotel close to Interstate 4

Posted Dec 26, 2015
My only issue was the shower. I'm not a fan of sliding shower doors. The soap scum build up on the doors is disgusting. Nasty!
Comment from Hotel Management
Feb 7, 2016 by Dwayne Murray, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Dwayne Murray General Manager Sleep Inn & Suites, Lakeland, FL 863-577-1170
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2015
Pros: large room comfortable beds
Cons: directions to or map of hotel. confusing to get there.
house keeping less than expected. No toilet paper, coffee, wash cloths and shampoo bath items in room.