Ratings based on 1,399 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Winston-Salem

Posted Jul 18, 2019
Delightful staff. Good snacks. Shower is hard to figure out, but bed is good.
Comment from Hotel Management
Jul 18, 2019 by mona, Hotel Management
Dear Guest, Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler from Vancouver BC

Posted Jul 17, 2019
Staff were great room was a little small but clean. Location location location 10 minute walk ton Wrigley
Comment from Hotel Management
Jul 18, 2019 by maria, Hotel Management
Dear Guest, Thank you for taking the time to review us.hope to see you back.
3 out of 5
by A verified traveler from Florida

Posted Jul 16, 2019
I have stayed here before and I really wanted to give a great review, but it seems time and/or neglect may be creeping in. Ripped towels, toilet bowl cover not correct and not even covering the tank, mattress was way past its time and sunk into the middle, ripped screens seen from outside. Its not terrible enough to cancel a trip but the signs are there that cutting corners or neglect are present. Staff members as amazing but it may be time for an investment. Great location to Wrigley!
5 out of 5
by A verified traveler from Decatur

Posted Jul 15, 2019
Beautiful neighborhood! Unique decor and the staff was outstanding!
Comment from Hotel Management
Jul 18, 2019 by mona, Hotel Management
Dear Guest, Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler from Madison, MS

Posted Jul 15, 2019
Way overpriced for quality of rooms and staff service
Comment from Hotel Management
Jul 15, 2019 by maria, Hotel Management
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by A verified traveler

Posted Jul 12, 2019
Comment from Hotel Management
Jul 15, 2019 by maria, Hotel Management
Dear Guest, We appreciate your feedback!Thanks for staying with us.
5 out of 5
by A verified traveler from Wisconsin

Posted Jul 9, 2019
It was a really good location! The staff were friendly and very helpful!
Comment from Hotel Management
Jul 10, 2019 by maria, Hotel Management
dear Guest, Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler from Minneapolis, MN

Posted Jul 5, 2019
Conveinant property/location. Overall good... was hoping room would be more updated. TV could be larger.
Comment from Hotel Management
Jul 10, 2019 by maria, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We appreciate your feedback!!1
4 out of 5
by A verified traveler

Posted Jun 27, 2019
The staff was very friendly. Mona at the front desk was awesome to work with. She gave us impeccable service.
Comment from Hotel Management
Jul 10, 2019 by maria, Hotel Management
Dear Guest, Thank you for kind words about Mona service. We take pride in serving our guests. Thank you again and hope to see you back
4 out of 5
by A verified traveler

Posted Jun 24, 2019
They have very small toilets, i am 5'9" and was hard pressed to take my morning constitutional.
Comment from Hotel Management
Jul 10, 2019 by maria, Hotel Management
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.