Ratings based on 488 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
71% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Sep 26, 2016
Friendly staff and met so many nice people. Quiet and couple friendly resort.
4 out of 5
by A verified traveler

Nice stay

Posted Sep 19, 2016
Pros: That romance was everywhere and all of the nature.
Cons: More activites
It was a nice stay. It was very comfortable and relaxing I just wasn't able to all the activities that I thought I would be able to do being as though they had the lake closed for the season do to the water level being low. Other wise it was a very nice and different experience. Romance was in the air.
Comment from Hotel Management
Sep 22, 2016 by Manager, Hotel Management
We're happy you had a nice stay and found yourself very comfortable. Unfortunately, Lake Wallenpaupack lowers the lake on Labor Day Weekend in order to allow for all the businesses and residences to work on their docks prior to the start of cold weather. We hope you'll join us earlier in the summer!
3 out of 5
by A verified traveler

Posted Sep 17, 2016
The room was great. Cery clean and well laid out. The resort has many things to do and was fun to walk around and relax. The food quality could have been better as the choices are limited, but we found a great oxen off the resort for dinner one night so we were good.
Comment from Hotel Management
Sep 18, 2016 by Manager, Hotel Management
It's great to read your overall experience was very enjoyable and that you found your suite clean and laid out well. We aim to please and hope we can continue to provide you with memorable experiences!
5 out of 5
by A verified traveler

Love it

Posted Sep 12, 2016
The stay was really nice & i like the fact it have alot of activities for us to do looking forward to come back
Comment from Hotel Management
Sep 13, 2016 by Manager, Hotel Management
We love that you loved our resort and had a really nice time with all the activities we offer!
3 out of 5
by A verified traveler from New York, NY

Nice, but could be better

Posted Sep 12, 2016
Pros: In-room swimming pool and in-room sound system.
Great concept (especially the Garden of Eden package we selected), but the place is not managed very well. Worn out carpeting, lots of walls and tiles that need patching, bugs in the rooms (found 3 dead spiders inside our in-room pool), etc downgrade this place significantly and takes away from what should be an awesome experience. Our last night at the hotel, we reported a strong smell of smoke. They sent a maintenance worker to our room who smelled it, but said he wasn't sure what he could do. The front desk responded by saying we could either deal with the smell, or go home (with no refund for the night). Ultimately they sent 2 guys to our room who looked miserable and gave us a ton of attitude to install an air purifier, a fan and some air fresheners. It got us through the night, but the overall experience was not what I expected.
Comment from Hotel Management
Sep 14, 2016 by Manager, Hotel Management
Thank you for your feedback. We're glad your overall stay was nice but we agree, there are some things we can tweak to make sure your stay is pleasant from beginning to end. We know how important a good night's rest is. We'll share your feedback with the resort manager.
4 out of 5
by A verified traveler from ny

Posted Aug 30, 2016
Great place!! A lot to do on premises!! Really enjoyed honeymooning there and would recommend for any age couple! The pool in the room was really gr8! looking forward to visit again.
Comment from Hotel Management
Aug 31, 2016 by Manager, Hotel Management
We're thrilled you had a great time and enjoyed the in-suite pool! Thank you for the kind words!
4 out of 5
by A verified traveler

Posted Aug 29, 2016
Good experience. Maybe hotel can do some upgrade in the rooms and its ambiance. Great stay overall!!
Comment from Hotel Management
Sep 2, 2016 by Manager, Hotel Management
We're happy to read your experience was great! We hope to see you back soon!
5 out of 5
by A verified traveler from mass

Getaway

Posted Aug 29, 2016
It was nice weekend away. You can close yourself in. You have options activities to do. It was exactly what is was looking for.
Comment from Hotel Management
Sep 6, 2016 by Manager, Hotel Management
Thank you for the kind words! We agree- you can have a nice, quiet getaway and stay in your suite or go out and play in a number of games and activities!
3 out of 5
by A verified traveler

Review

Posted Aug 29, 2016
Hotel staff where great. The condition of the room and appearance needed more attention. The doors were rusty the rooms had a funky smell.
Comment from Hotel Management
Aug 31, 2016 by Manager, Hotel Management
Thank you for your feedback. We apologize about the condition of your suite exterior and will look into how we can resolve this issue
5 out of 5
by A verified traveler from Bronx

Love the resorts

Posted Aug 28, 2016
Love these resorts my 5 time going nice getaway with your love one...
Comment from Hotel Management
Aug 29, 2016 by Manager, Hotel Management
Thank you for hanging out with us so many times- we're thrilled you've stayed 5 times and continue to have great experiences!