Ratings based on 346 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mount Vernon, NY

Forget the Kids and Remember Why You're Married

Posted Aug 31, 2015
I didn't know what to expect before arriving on site at the resort. The ladies at the counter were more then accommodating explaining what was going on. Dinner was good but more then half the selections were either seafood or pork but we still enjoyed our selection. The room was very nice. We stayed in the Juliette with the hot tub in the room. The room was very spacious and entertained a lot of space for a couple to "relax." The hot tub, saunas and gym space was well kept. The boat rides and activities by the marina were fun. The overall atmosphere of couples walking holding hands, being in love aging from 18 to 90 made the trip even more special. A quick getaway from the city. You'll enjoy it. Many ppl boasted of their return trips, it was hard to find ppl whom it was their first time. We're definitely going back every year!
2 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing

Posted Aug 30, 2015
We were relaxed, the food was good, although our last stay end up paying for breakfast buffet for two when my b/f ordered the steak and eggs. Should have been more entertainment.
4 out of 5
Recommended
for Couples
by A verified traveler from northeast PA

great couples resort

Posted Aug 30, 2015
Pros: couples resort no kids very private rooms and located by a beautiful scenic lake wallenpaupak.
Cons: older resort rooms in need of modern updates.
Location: location is great for outdoors and has many points of interest and fun surrounding it.
enjoyed piece and quiet outdoors. me and my wife had a great time reconnecting with each other, no distractions and was very private. the resort is an older one and can use some updates. I will return in the future for another wonderful romantic weekend.
Comment from EPC
Aug 31, 2015 by Manager, EPC
We're happy you and your wife had a great time reconnecting and enjoyed the peace and quiet!
3 out of 5
by A verified traveler

Posted Aug 23, 2015
Hotel was old and rooms were not very clean. The food was mediocre. Spa and on-site activities were the only things worth my money.
Comment from EPC
Aug 29, 2015 by Manager, EPC
Thank you for your feedback. We're sorry you did not like the suite or the food. We're glad the spa and on site activities were enjoyable.
1 out of 5
by A verified traveler

Very disappointed

Posted Aug 17, 2015
The booking was wrong and half the amenities didn't work. Very outdated and not willing to comp for dissatisfaction.
Comment from Hotel Management
Aug 20, 2015 by Manager, Hotel Management
We're very sorry to read about this experience and will review your concerns with our front desk team.
4 out of 5
Recommended
for Everyone
by A verified traveler from west hazleton pa

Needs to be updated pools need resurfacing

Posted Aug 10, 2015
It was an excellent experience allowed to go on the property we loved having the deer outside the door boat rides were fantastic food was awesome kind of pricey for drinks we had problems with the air conditioning air conditioning needs to be cleaned the simple a sweet package I had delivered to my room I was expecting the classes to at least have Cove Haven on them that was very disappointing other than that the stay was wonderful very relaxing
Comment from EPC
Aug 14, 2015 by Manager, EPC
We're glad you had an excellent experience! The deer are a very popular aspect of the Pocono Mountains scenery!
5 out of 5
Recommended
for Everyone
by A verified traveler from sinking spring pa

Posted Aug 10, 2015
Overall great experience,resort staff was very friendly,
Comment from Hotel Management
Aug 12, 2015 by Manager, Hotel Management
Thank you so much!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
Food was ok. Activities were ok. Not a lot of planned activities going on when we were there.
Comment from Hotel Management
Aug 12, 2015 by Manager, Hotel Management
Thank you for your feedback,
4 out of 5
Recommended
for Everyone
by A verified traveler from CNJ

Nice getaway

Posted Aug 5, 2015
Lots to do... Food was good, I would go back!! Everything is close to your room. The spa was a nice surprise. The 24 hour indoor pool/jacquzzi was a big bonus. If you need a ride anywhere on the property the Love Machine will take u door to door!!
Comment from Hotel Management
Aug 10, 2015 by Manager, Hotel Management
Thank you for the kind words! We hope to see you back soon!
1 out of 5
by A verified traveler

Cove experience- not good

Posted Aug 1, 2015
As soon as you open the door it smells like mold and cigarettes in a non smoking room! The pictures on the website look nothing like in person, completely outdated and the grounds look like a college campose. It looked like it was a school dorm facility not a romantic get away! . This was our anniversary and my fiancée birthday and I was completely imbarrased. Over paid, plus got hit with an additional $50 when I got there. Will never return
Comment from Hotel Management
Aug 4, 2015 by Manager, Hotel Management
We are terribly sorry to read about your poor experience. We have a strict no smoking policy in effect but guests do not always adhere to it despite charges incurred for violating our policies.