Ratings based on 987 Verified Reviews

3.4 out of 5
73% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Illinois

Posted Jun 19, 2018
Nice and quiet place. It is good for short stays. My room did not have a fridge or iron. The coffee maker was not working well. The location is very convenient.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2018
4 out of 5
by A verified traveler

Posted Jun 10, 2018
convenient/the hotel is fine/clean....a little high on the price...decided to stay somewhere else next time through Cleveland that costs less.
Comment from Hotel Management
Jun 10, 2018 by Colleen, Hotel Management
Thank you for staying with us! Our rates do change based upon season, availability, and events going on in Cleveland, so please check with us, because it can vary. We hope you'll consider staying with us again in the future!
3 out of 5
by A verified traveler

Posted Jun 9, 2018
Decent hotel for the price. Seems like an ok area, though I was a little nervous at night. The outside is pretty outdated but the room was decent. Fair warning though!!! What ever you do....do NOT....I repeat...do NOT order pizza from happy pizza. It’s the pizza place on the room card. It made us all feel sick and they forgot some of our order and then threw a fit when we requested they bring it to us instead of crediting us for “next time”. Otherwise the hotel was ok. I wouldn’t stay more than one night but it was good as we were just passing through.
Comment from Hotel Management
Jun 9, 2018 by Colleen, Hotel Management
Thank you for staying with us! Our rooms are all updated, but we are continuing to renovate the rest of the property. We wish you had spoken to us about your concerns with the area, as we could have reassured you that this is an extremely safe and quiet neighborhood. We are sorry that you had a bad experience with a neighborhood pizza place. We do accept advertisements from several different area restaurants, but we are not affiliated with any of them. We will consider your comments when it is time for new advertisements.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2018
A good place to stay for a night or two if you don’t mind the basics.
Comment from Hotel Management
Jun 16, 2018 by Colleen, Hotel Management
Thank you for staying with us! We hope to see you again on a future trip!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2018
It was close to Cleveland Clinic & reasonable. Perfect for what we needed.
Comment from Hotel Management
Jun 16, 2018 by Colleen, Hotel Management
Thank you for staying with us! We're glad we were able to accommodate your needs for this trip. We appreciate your review, and hope you'll choose us again if you are ever in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburg

Good value

Posted Apr 13, 2018
Stayed at this hotel on our visit to Rock and Roll Hall of Fame. It was about 5 miles away. but easy to get to/from and as we were not returning until late at night it was a very good value. Also had a decent waffle. cereal, muffins and toast, juice etc breakfast included
Comment from Hotel Management
Apr 17, 2018 by Colleen, Hotel Management
We're glad that you enjoyed your stay and considered us a good value! We appreciate your feedback, and we hope you'll consider staying with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good price; good location

Posted Apr 9, 2018
Joseph is great to work with at the desk! Comfortable bed; good waffles.
Comment from Hotel Management
Apr 12, 2018 by Colleen, Hotel Management
Thank you for staying with us! We are glad you enjoyed your stay, and we appreciate your feedback. We hope to see you again on your next trip!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2018
Great place to stay clean warming staff is helpful and breakfast is great.
Comment from Hotel Management
Apr 3, 2018 by Colleen, Hotel Management
Thank you for complimenting our helpful staff! We are glad you enjoyed your stay, and we hope you will stay with us again when you are in the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice area, clean hotel

Posted Mar 26, 2018
This was really a good hotel as far as pricing, cleanliness, friendly staff and good area!
Comment from Hotel Management
Mar 26, 2018 by Colleen, Hotel Management
Thank you for staying with us! We are glad you enjoyed your stay, and we hope you will stay with us again! We really appreciate your feedback.