Ratings based on 969 Verified Reviews

3.4 out of 5
73% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburg

Good value

Posted Apr 13, 2018
Stayed at this hotel on our visit to Rock and Roll Hall of Fame. It was about 5 miles away. but easy to get to/from and as we were not returning until late at night it was a very good value. Also had a decent waffle. cereal, muffins and toast, juice etc breakfast included
Comment from Hotel Management
Apr 17, 2018 by Colleen, Hotel Management
We're glad that you enjoyed your stay and considered us a good value! We appreciate your feedback, and we hope you'll consider staying with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good price; good location

Posted Apr 9, 2018
Joseph is great to work with at the desk! Comfortable bed; good waffles.
Comment from Hotel Management
Apr 12, 2018 by Colleen, Hotel Management
Thank you for staying with us! We are glad you enjoyed your stay, and we appreciate your feedback. We hope to see you again on your next trip!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2018
Great place to stay clean warming staff is helpful and breakfast is great.
Comment from Hotel Management
Apr 3, 2018 by Colleen, Hotel Management
Thank you for complimenting our helpful staff! We are glad you enjoyed your stay, and we hope you will stay with us again when you are in the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice area, clean hotel

Posted Mar 26, 2018
This was really a good hotel as far as pricing, cleanliness, friendly staff and good area!
Comment from Hotel Management
Mar 26, 2018 by Colleen, Hotel Management
Thank you for staying with us! We are glad you enjoyed your stay, and we hope you will stay with us again! We really appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2018
Elianna was so sweet and helpful!! She made my stay great.
Comment from Hotel Management
Mar 26, 2018 by Colleen, Hotel Management
Thank you for complimenting our wonderful staff! We are glad you enjoyed your stay, and hope you will stay with us again when you are in the area.
3 out of 5
by A verified traveler from Cleveland

In Town For A Event

Posted Jan 15, 2018
Pros: the staff was nice
Cons: update and remodel
The Room was not what I expected, the rooms are old and outdated
Comment from Hotel Management
Mar 15, 2018 by Shannon, Hotel Management
Thank you for writing a review. we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by Gregory

Good enough for 1 night

Posted Dec 23, 2017 on Hotels
Old amenities and bad smell. Safe and quiet area, good staff. Juste need an upgrade for the amenities.
4 out of 5
by Karl

Posted Dec 12, 2017 on Hotels
Beds are way to hard.. other then that it was great.. Will stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017 on Orbitz
TV didn’t work in the first room we were given, so staff quickly and efficiently moved us to another room, which wasn’t quite as nice as the original room....had a musty odor. Breakfast was good, but it would be nice to add yogurt. Ramp in and out of the facility awkward and potentially dangerous with steep slope and no handrails.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Good price, friendly staff, clean

Posted Dec 11, 2017
Hotel is in decent shape but is need if some small updates and repairs. Staff was excellent to deal with. They has waffles, apples, and muffins for breakfast. Overall it was well worth the price.