Ratings based on 141 Verified Reviews

3.4 out of 5
57% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Zurich hotel

Posted Jul 1, 2017
Pros: Staff very kind and caring
Cons: Just more massage and jacuzzi
Location: Good location not far from grand bazaar
Best experience the staff were amazing I would definitely recommend it to friends and family
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Jun 26, 2017
Pros: Cleaniness , Facilities
Cons: Just more variety on televison more english tv
Location: very good easy transport staff arranged transport for any where we wanted to go to.
The staff were very friendly and polite and most of all very kind and very help full. I would recommend anyone to go this hotel I will definitely book this hotel again
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Perfect hotel

Posted Jun 5, 2017
Stayed there for business trip. It was great but the hotel lacks of food variety in breakfast. But overall its was a good abd pleasent stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Nice shot

Posted May 19, 2017
Good place and to stay&entertain. Otel is very close to centre.
1 out of 5
by A verified traveler

Worse expierence ever!

Posted Apr 29, 2017
I booked this hotel online from the US. I knew the area was very croudy in the old city but i knew nothing about the hotel. I was recommend by a friend that stayed there 2 years ago. The hotel room is not clean, they did not grant the expedia booking. They actualy overcharged it by £ 10 a night. I was too tired so i paid infront as requested. The breakfast was ok i guess. Very limitted types and charge extra for juices. My stay was going to be 11 days but im gratefull that I started with 2 days to give it a try. The sheets and beding were worn out and the hotel have no security. Anyone can come in and there is no security nor a door man at night. They have loud music running in the lobby area where they have a bar and that music was running in my ears while trying to sleep on the 3rd floor. The music was up to 2 am or after and no it was not a weekend. 2nd night I was sleeping and waked up at 4am on yelling behind the doors in the hallways. I said enough. Im by all means not a picky guy and dont like to write reviews but this one i must. When i left they had me a bill of about $20 for things i didnt consume. I argued that and paid half of what they claimed. The funny thing is that i left one of my leguage pieces with a friend in another room when i picked it up the 2nd day there actually was a door guy chasing me outside thinking that im leaving without paying and asking the taxi guy to wait till he checks if i paid and checked out properly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Nice location, great hotel!!!!!! Breakfast was good!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best 4 star Hotel

Posted Apr 19, 2017
Good location, staff friendly, nice swimming pool.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Service is below Standards but location is good.

Posted Nov 27, 2016
When we first checked in, there was already mistake made by the hotel staff. They insisted that we have not paid when we already paid thru Expedia. Immediately after we went into the room, the staff called again apologizing and asked that i go down again to be refunded. The room is clean and toilet well maintained but services was quite poor. Aircon and remote control not working and have to called 3x and waited for more than 30mins before someone finnaly came to the door. At night and every night, the music noise from the streets was very terrible and went on till late at night even when we staying at 7th floor. Probably all these, because the price per night is fairly cheap, around SGD60+/night. Breakfast, not bad and hotel location is good few ram stops to grand bazaar and other tourist attractions. Would not strongly recommend unless really couldn't find other good and not expensive hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Warm friendly attentive staff excellent location

Posted Nov 20, 2016
I have enjoyed and felt so comfortable that I've come back again. Great staff highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Will be going back. Staff really attentive.

Posted Oct 1, 2016
Had fantastic experience. Staff attentive and polite. Magical location. Can't wait to go back