Ratings based on 466 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from bahrain

Pleasing

Posted Oct 5, 2017
Very nice and vintage hotel, excellent for families. Clean and Cousy. I would recommend it to friends and family or anyone would like to stay in the old town.
1 out of 5
by A verified traveler

Bad reception

Posted Oct 4, 2017
Bad reception Delay in check in Staff at check in desk do not care about customer check in
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississauga, Canada

Excellent hotel ideally situated.

Posted Sep 14, 2017
Pros: Friendly staff, cleaniness, ideally located.
Location: Location is ideal. Visit the Bazaars ( Spice and Grand Bazaar), the river front, restaurants.
Great in every way.The Hotel, Tours, Historical places, Night life, Restaurants.
Comment from Hotel Management
Sep 29, 2017 by Zamanfer Uzunyılmaz Guest Relations Manager, Hotel Management
Dear Mr.Diago, We are very pleased to read that you had a nice stay with us and that you were impressed with our hotel. Wyndham Istanbul Old City Hotel We highly appreciate your wonderful feedback and hope to welcome you back again when your travels bring you back to Istanbul. In the meanwhile we remain with our best wishes. Kind Regards, Zamanfer Uzunyılmaz Guest Relation Manager Wyndham Istanbul Old City Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from London

close to attractions

Posted Sep 1, 2017
The hotel is very close to main attractions such as grand bazar and famous mosques. Surrounded by nice local places to eat. The hotel breakfast buffet can be improved and hotel doesn't have connected rooms in case travelling with children.
Comment from Hotel Management
Sep 6, 2017 by Cenk Alakurt Front Office Manager, Hotel Management
Dear Guest,Jasmine, Thank you for your loyalty to Wyndham İstanbul Old City and for sharing your experiences We were very happy to read your nice comments and glad that our services could exceed your expectations. We thank you for all your kind comments, and hope to be your host again in your future trips to Istanbul. Warmest regards, Cenk Alakurt Front Office Manager Wyndham İstanbul Old City
2 out of 5
by Mohamed from Bahrain

by Far, my worst stay in istanbul

Posted Jul 7, 2017 on Hotels
it was my third visit tobisyanbul and I stayed there for 6 nights. The hotel is old and not well maintained. I booked bigger room than regular one and it was just a waste of money, the bed sheets and towels were dirty ( I also got a ripped towel) and room service is very slow. I was with my wife and son and the hotel was not build for families with baby troll!! you will have to pass 3 levels of stairs to reach the lobby and most of the time there are no one to help! the location is very good but there are better hotels in the same area. Wi-Fi connection is really bad.
Comment from Hotel Management
Sep 4, 2017
Dear Mr. Mohamed Thank you very much for choosing to stay at Wyndham Istanbul Old City Hotel and for taking the time to leave a review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to see your satisfaction with the Wyndham Istanbul Old City Hotel on your last stay with us. It is our intention to see that each and every stay meets or exceeds your expectations. We look forward to welcoming you once more to the Wyndham Istanbul Old City Hotel in the near future. Sincerely, Zamanfer Uzunyılmaz Guest Relation Manager Wyndham Istanbul Old City Hotel
5 out of 5
by A verified traveler

Exotic

Posted Jun 16, 2017 on Hotels
This was my second time in this hotel. Love it. Fantastic location in the old city. The train is just around the corner. It is within a reasonable and scenic walking distance of the famous mosques, the Galata Bridge and the Grand Bazaar etc., If you are a light sleeper I don't recommend you get a room at the front of the hotel as it is across the street from a mosque and the call to prayer may not be a welcomed alarm. Me I love to hear the call to prayer as it greatly adds to the exotic atmosphere. Hotel's decor is stunning. The rooms are clean and spacious enough. The bathrooms are clean. Bottled water in the fridge each day. Room service is prompt and the turkish breakfast was pretty good. Too much food for me to finish. There is a hamam in the hotel for guests. There is a swimming pool that is oh so relaxing after a day of walking those super hot streets. If you are a night owl, there is a night market down the hill from the hotel and some great restaurants. You eat on the street while the night hawkers ply their trade around you. That was a really cool experience. Highly recommend this hotel.
Comment from Hotel Management
Jun 20, 2017 by Cenk Alakurt, Hotel Management
Dear Guest Thank you very much for sharing your comments regarding your stay at Wyndham Istanbul Old City Hotel Istanbul. It is such an honour to be preferred by valued guests like you and we hope that we were able to provide you the Wyndham Istanbul Old City Hotel we are known for. We are delighted that you enjoyed your stay. We truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide. Kindly be assured that your comments will be conveyed accordingly to our Team. Thank you again for choosing us and we look forward to welcoming you back. Sincerely Yours, Zamanfer Uzunyılmaz Guest Relation Manager Wyndham İstanbul Old City
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Very nice

Posted May 30, 2017
Nice hotel right in the middle of city Close to shopping and restaurants
Comment from Hotel Management
Jun 6, 2017 by Zamanfer Uzunyılmaz Guest Relation Manager , Hotel Management
Dear Mr. Mazen, Thank you very much for choosing to stay at Wyndham Istanbul Old City Hotel and for taking the time to leave a review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to see your satisfaction with the Wyndham Istanbul Old City Hotel on your last stay with us. It is our intention to see that each and every stay meets or exceeds your expectations. We look forward to welcoming you once more to the Wyndham Istanbul Old City Hotel in the near future. Sincerely, Zamanfer Uzunyılmaz Guest Relation Manager Wyndham Istanbul Old City Hotel
5 out of 5
by MAHER

Posted May 30, 2017 on Hotels
THE HOTEL SO GOOD, CLEAN AND FRIENDLY STAFF SPECIALLY MR. ZAMAN
Comment from Hotel Management
Jun 4, 2017 by Cenk Alakurt, Hotel Management
Dear Mr. Taher, Thank you for your choice to stay at Wyndham Istanbul Old City Hotel during your stay in Turkey. We appreciate a lot the fact that you have taken your time to send us your valuable comments. Your ranking is very important for us. It is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. My team members and me; we look forward to welcome you once more to Wyndham Istanbul Old City Hotel in the near future. Kind Regards, Zamanfer Uzunyılmaz Guest Relation Manager Wyndham Istanbul Old City Hotel
3 out of 5
by A verified traveler from Doha, Qatar

Ok hotel

Posted May 22, 2017
Room size is good though furniture is a bit dated. The rooms overlying the lobby are especially noisy. Location is ok not very close to touristic attractions. Hotel staff were generally nice and respectful.
Comment from Hotel Management
Jun 1, 2017 by Zamanfer Uzunyılmaz Guest Relation Manager , Hotel Management
Dear Mr.Fadi, First of all we would like to thank you very much for your kind interest to Wyndham Istanbul Old City. Our hotel is a historic building and our hotel furniture should be old-fashioned furniture. From Wyndham Istanbul Old City Hotel to Grand Bazaar walking distance just 10 minutes and from Grand Bazaar to Sultanahmet area also walking distance 10 minutes . We do hope to meet you again in your future travels at Wyndham Istanbul Old City Hotel. Sincerely Zamanfer Uzunyılmaz Guest Relation Manager Wyndham Istanbul Old City Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

i do not think this is a 5 stars hotel

Posted May 18, 2017
Pros: location is great
Cons: renew the hotel rooms
Location: great location
i booked this hotel since i am a gold member but i was not upgraded or treated like a gold member ! the hotel is not a 5 stars hotel at all and old rooms ! i visited the hotel a while ago before i booked and i saw a better rooms but when i came this time i god another room !!!
Comment from Hotel Management
May 30, 2017 by Zamanfer Uzunyılmaz Guest Relation Manger , Hotel Management
Dear Guest, First of all we would like to thank you very much for your kind interest to Wyndham Istanbul - Old City, Dear Guest, you are very important gold member guest for us. When you arrived our hotel was full and we gave you the big size room of the same category.For the next time if we are available we will like to give you up great rooms and also club lounge. We look forward to welcoming you once more to the Wyndham Istanbul Old City Hotel in the near future,thank you . Sincerely, Zamanfer Uzunyılmaz Guest Relation Manager Wyndham Istanbul Old City Hotel