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Reviews of Lal Hotel and Spa

3 out of 5
Lal Hotel and Spa
Geterge Street, Kebelle 02, Lalibela

Reviews

6.6
Rating 10 - Excellent. 8 out of 44 reviews" "
Rating 8 - Good. 14 out of 44 reviews" "
Rating 6 - Okay. 12 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 5 out of 44 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice… especially the front desk!!
Stayed 2 nights in Apr 2022

2/10 Terrible

Nathnael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2022

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It is in need of a major overhaul. Drains backed up in bathroom. Mosquitoes in rooms at night due to cracks around the door. The breakfast was not very appealing and the food cold. The bar was very good.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Friendly and helpful staff. Great buffet breakfast with Ethiopian and international foods plus fresh omelet. Great central location. On time airport pick up and return.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Friendly and helpful staff. On time pick up at the airport and return to the airport. Everything ready at check in. Great buffet breakfast with Ethiopian and international items, omelet as well.
Stayed 2 nights in Feb 2019

8/10 Good

Jesper Bjørnbæk

Liked: Cleanliness, staff & service, room comfort
Visit Ethiopia
It was obvious we were outside season. Some parts of the hotel have for sure seen better days but it wasn't important as we only spent a minimum of time in our rooms. Very friendly and helpful staff and wolf for sure consider staying at Lal again
Stayed 2 nights in Jun 2018

10/10 Excellent

Amberr, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was picked up and tended to the whole trip. It was wonderful.
Stayed 2 nights in Apr 2018

2/10 Terrible

Jung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible experiance
If my friend go to Lalibela, I will never recommend this hotel.

8/10 Good

Denville, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the church’s staff
Staff me me feel like family foods good nice experience
Stayed 12 nights in Oct 2017

6/10 Okay

Simon, New York City

Liked: Staff & service
Centrally located
It was a nice location and I would have no complaints, were it not that I was bitten at night by, what I believe were bed bugs. The bites exactly fit the description. Luckily, the room was quite spacious and thus our suitcases were at a good distance of the bed, so I believe they did not climb on-board our suitcases.
Stayed 1 night in Jul 2017

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bungalow rooms at a good price
The hotel staff was nice but the pool wasn't kept up nor was there wifi in the rooms. Hot water is great and it was very clean! I recommend it for the price.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible far from the Lalibela Churches
Aesthetically beautiful in terms of decor. Room was relatively clean. However, not much else is appealing about this place. It is a great distance from the other hotels and the Lalibela churches but they do have free shuttle if you call in advance and reserve. The breakfast is free and decent. Please be very aware of the tour guide that is stationed at this hotel because he will charge you double the price of what a tour to the Lalibela churches actually cost. There is no WiFi in the rooms, if you want to use WiFi it must be in the reception area of the hotel. Far worst than the WiFi issue is that they had no hot water system installed...be prepared for a cold bath. Also the television has one working for channel and seems to go out after 10pm. Definitely not recommended for around $50 a night.

8/10 Good

Kevin, Nairobi, Kenya

Liked: Cleanliness, staff & service, room comfort
An Excellent Choice
We stayed at the Lal Hotel for 2 nights during the low season. The hotel staff are very friendly and well accommodating. The rooms were nice and spacious, with comfortable beds and hot showers. There was a TV but was not hooked up to any satellite, so you couldn't watch anything if you wanted to. Shopping and restaurants are close by. Ask for recommendations.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good choice, walking distance to the churces with restaurant, bar etc. we wanted a bigger property and this worked well.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good choice for Lalibela easy walk to churches, free airport shuttle. It is a big property which is what I was looking for. We were quickly put in a room. I wish wifi was in the rooms it ruins mealtims to have to catch up on business in the restaurant and lobby. There is no place to work with a computer either and you are not allowed to sit at a restaurant table in between meal times.

6/10 Okay

Iain, Seattle, WA

Liked: Staff & service
Disliked: Cleanliness
Good place, but facilities are thin in low season
We visited Lal during the off season and the place was pretty empty. Our room was nice and comfortable though cold at night. This was exacerbated by the solar hot water: no sun, no hot showers. Wifi didn't work in our room but was OK — by Ethiopian standards — elsewhere. Cleaning was spotty; they missed a few days. The sauna was a small closet but was a nice balm for the cold. All in all, for a remote location during off season, we found Lal to be adequate, and the staff to be friendly and helpful.

8/10 Good

Siobhan Doran, Kuwait

Liked: Staff & service, property conditions & facilities, room comfort
great guide,hot water and wifi
Well given that we booked for 2 nights but could only stay 1 because of flights,the hotel gave us a refund ($100) which must be a lot of money in Lalibela so I think they were more than decent.In fact it was a pleasure to do business with hotels.com

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice for the price
This was the cheapest hotel we could find in Lalibela, so I was pleasantly surprised (note: all these ratings are on the scale of African hotels, which is definitely different than that for American/European hotels). Few issues with hot water and electricity, relatively clean, shuttle service to and from airport, free wifi, and breakfast included with some rooms.

6/10 Okay

Lesley

Liked: Staff & service, room comfort
An experience
Thoroughly enjoyed seeing Lalibela and the hotel was great. Bright and cheerful rooms, good food (although breakfast was a bit hit and miss, mainly miss in the off season). Staff were lovely. Not really impressed with the amount they charge, had better for half the price in lots of countries, developing and otherwise. They are improving the place but shouldn't expect current paying customers to foot that bill! Tour guide was good, but an organised tour group may have been more economically viable. Once again too much money! They are offering fantastic 2 - 3 * accommodation and service but charging 4* rates. They need to realise that not everyone from the 'developed' countries has a lot of money to spend, having forked out for an expensive 'once in a lifetime' holiday. They should charge according to what they need and not their perceptions of our income. I don't mean this to be insulting but I felt insulted to be told I should tip well as they may not be earning much for the next few months! My recommendations to an inexperienced traveller would be 'there are a lot more exciting and interesting things to see in the world that would possibly give better value for money.'

10/10 Excellent

Tom Jones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient hotel to Lalibela monolithic churches
Enjoyed one night stay at Lal Hotel, Lalibela. Walking distance from famous monolithic churches. Clean, comfortable room with exceptionally friendly and helpful staff.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff need to be trained how to offer services

6/10 Okay

Jennifer, Melbourne

Liked: Cleanliness, room comfort
Disliked: Staff & service
disappointing service, eventually a comfy room
On arrival, a staff member showed us to a standard room with 2x single beds, however we had paid extra for a tukul (round) room and a queen bed. Hey did not have these details written down and later blamed the company that takes all of the Ethiopian Hotel.com reservations for giving him the wrong details. I showed him the booking confirmation email and without any apology we were shown to a tukul room, however it had 2x singles. Again I complained that it was not what we booked, and again without an apology he showed us to another tukul room with a queen bed. I felt he was quite annoyed at us for not accepting the first two rooms; it was like he wanted to pass off the cheaper rooms to us so he might be able to resell out fully paid for rooms to other guests. We unloaded our bags, had a toilet stop and left to do sightseeing. On return 4hrs later, the bathroom was completely flooded. A different staff member promptly helped us and changed us into another room of the same value. The rooms are large and spacious. We had good views over the valley. The furnishings were tasteful and adequate. The hot water and water pressure was fine for one day, however the following two days it was a cold trickle. This was understandable as the whole region has water shortages and it was a busy time (Laddet). The first two nights' sleep was very comfortable and bed bug free. However, the last night we weren't so lucky. There is a big problem with fleas in the carpets of the rock-hewn churches, so fleas can be very easily transported back to your room if you're not diligent. The restaurant is overpriced and mediocre, especially the breakfast. One morning we were sitting in the courtyard having breakfast, however our peace and quite was disturbed by a minivan driving into the courtyard and parking itself there with the loud engine running and exhaust fumes blowing onto us - why it didn't stay in the carpark like the rest of buses is beyond me. I would suggest walking up the street to get better tasting and value food. The rock-hewn churches were about 20mins walk uphill from the hotel. As it was Laddet and a very busy time when we were there, it was good to have that distance away from the commotion.

2/10 Terrible

MA, California

Disliked: Staff & service, property conditions & facilities
Avoid this Hotel in Lalibela
This hotel - like others in Ethiopia - has high rates for foreign tourists but does not deliver in expected service. The place was a mess. Though our room was not terrible, the hooks and towel bars had been removed from the bathroom, so there was no place to hang anything. A neighbor on the other side of the wall got locked into his bathroom one night and started screaming for assistance. We woke up and had to alert the on-site security guard. The gardeners were obviously not attending to the grounds. The breakfast service was confused and disappointing. We had the feeling that the head office of this chain of hotels was collecting money through the internet from foreign tourists but was not turning over the booking information to the hotel itself which lacked a computer. In short, a crummy hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Jean, Rennes

Liked: Staff & service, room comfort
Hôtel d'un rapport qualité prix satisfaisant. Assez calme. La piscine et le SPA n'étaient pas fonctionnels. Pas de grande vue sur les paysages depuis la plupart des Toukuls. Petit déjeuner satisfaisant mais sans plus. Proche du centre sans y être trop près. Tout est néanmoins accessible à pied. Bon souvenir du personnel sympathique.
Stayed 3 nights in Jan 2019

6/10 Okay

Magnus

Disliked: Cleanliness, staff & service, property conditions & facilities
Behöver en uppryckning
Lalibela är ett fantastiskt ställe och Lal ligger på gångavstånd från de sevärda klippkyrkorna. Men hotellet skulle behöva en uppryckning. Poolen innehåller inget vatten. Takterrassen har inga stolar. Rummet städas inte varje dag. Vårt rum för två har bara en tekopp. Wifi som ska finnas över hela hotellet finns bara i lobbyn och inte alltid. Men restaurangpersonalen är mycket trevlig och serviceminded.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
遺跡には歩いて行けるので便利
Stayed 2 nights in Dec 2018

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hervé

Liked: Cleanliness, property conditions & facilities, room comfort
Un bon hôtel où on se sent comme chez nous;prix ok
Le Lal est un hotel de catégorie "européenne " de bonne tenue , avec beaucoup d'espace ( bungalows , jardin, etc.); tous les aspects ont été largement satisfaisants , sauf un wifi assez capricieux quoi qu'en dise la réception; sa localisation par rapport aux sites est bonne sans être exceptionnelle.Je recommande sans une hésitation.

6/10 Okay

Yutaka

ロケーションは良いです
エチオピアのクリスマス期間中であったため宿泊費が普段の3倍でした。通常期間の宿泊費であれば値頃感があると思います。レセプションで支払済金額を気にする点が理解できないですが、他は特に問題ありません。確認書を印刷して持参することをおすすめします。 教会群まで徒歩で行ける点はアドバンテージです。
Stayed 3 nights in Jan 2018

6/10 Okay

KLAUS, OSNABRÜCK

Disliked: Staff & service
WER KEINE HOHEN ANSPRÜCHE HAT
ICH HABE DIESES HOTEL GEWÄHLT; WEIL DER PREIS OK IST UNS ES ZENTRAL LIEGT MAN KANN ZU FUSS ZU DEN MONOLITHISCHEN KIRCHEN GEHEN; ZUM MARKT ODER EIN TUKTUK NEHMEN: DIE ANLAGE IST RUHIG; WENN MAN IN DEN BUNGALOWS WOHNT: ES GIBT AUCH ZIMMER MIT EINER HALBHOHEN WAND ZUM NEBENZIMMER: MAN HÖRT ALLES AUS DEM NEBENRAUM: DIE VORHÄNGE SIND NICHT DICHT; NACHTS IST ES HELL IM ZIMMER; WEIL VIEL ZU HELLE LEUCHTEN DIE GANZE NACHT AN SIND

6/10 Okay

Geri, Switzerland

Disliked: Staff & service, room comfort
Nice for short stay
The environment is good, with some more restaurants, shops and a romantic viewpoint around.

8/10 Good

Ingrid, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nettes, hilfreiches Personal,
Die Tukuls waren toll, die anderen Zimmer etwas abgewohnt, aber OK, schöner, gemütlicher Innenhof und schöner Sonnenuntergang, Service super, besonders das Personal was sehr nett unt hilfreich.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly overprized / Maßlos überteuert
Das Lal-Hotel ist ein bescheidenes Hotel, dessen Zimmer im örtlichen Vergleich nicht teurer als 40 bis 45 $ US sein dürften. Der bei online -Buchungen über Reiseveranstalter vorab zu zahlende Preis ist viel zu hoch und entspricht nicht der Qualität des Hotels. The Lal-Hotel is a modest place. Compared to other accomodations in Lalibeba the room rate for a double should not exceed 40 $ US. The Room Rate asked when you are booking online - which has to be paid in advance - is way too high.

6/10 Okay

Verified traveler

今後に期待
観光名所からは少し距離があり、町の中心からは少々離れている（登り３０分、下り２０分程度）。空港で出迎えてくれたスタッフが、俺はホテル付きの観光ガイドだと言っていたが、適正なガイドの値段がわからなかった。（提示金額は、半日教会ガイドでＵＳ４０ドル。じ後交渉により半値程度） ホテルの説明と異なる点が２箇所あった。 ①空港からの無料送迎ありと記載してあるが、帰りのシャトルバス内で、１４０ブルを集金された。 ②ホテルの部屋には衛星テレビありと記載してあるが、テレビはついていなかった。（バンガロータイプの宿泊） その他、宿泊設備には大きな問題点はなく、広々としたホテルの作り・オープンカフェエリアなどでゆっくりくつろげる。ホテルの従業員は親切丁寧。ただ現時点でＵＳ１００ドル程度は高い気がする。 現在、ホテルの拡張工事を実施中であり、将来的にはプールなども完備したホテルへなるようなので、それが完成して利用可能な状況になればまずますの値段設定だと思う。

4/10 Poor

Manuel García

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bien situado para las fiestas de la Epifanía.
La habitación estaba muy sucia, los aparatos sanitarios cochambrosos. Solo las sábanas y toalla estaban en buenas condiciones. Los enchufes no funcionaban. Me quejé al director y me cambiaron a otra que estaba igual que la anterior. Me dió la impresión que todo el hotel estaba igual.

4/10 Poor

Bea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima relación calidad precio
Por el altísimo precio que pagamos deberíamos haber estado alojadas en las nuevas habitaciones o Tukul. Las viejas habitaciones no están en condiciones de ser comercializadas. Baños viejos y sucios, tapa de cisterna rota, somier de la cama roto y ruidoso, sin luz para leer en la cama... El bufé del desayuno bastante malo. No lo recomiendo para nada

4/10 Poor

Hefti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ausserordentlich schlechtes Hotelmanagement. Reservierte Zimmer nicht vorhanden, mehrfacher Versuch Dinge doppelt und dreifach zu berechnen (Frühstück, Flughafentransfer, etc.), wir sind nach zwei frustrierenden Tagen in das Hotel gegenüber umgezogen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money - and clean.
Contrary to some of the review I'd read the hotel was lovely. I had room 10 and, whereas it was a bit basic and old fashioned, it was very clean and no fleas/bedbugs in sight. I had my own bathroom and the bed was very comfortable. Nice courtyard, too.

6/10 Okay

hiro

悪くはないが高評価も出来ない程度の宿
コテージ風で部屋も広く、良い感じの雰囲気はするが、場所は名所から少し離れているし、ガイドを半ば強制的に斡旋されかけるし、払った価格の割には正直言って不満がある。

6/10 Okay

Verified traveler

ラリベラ観光に便利なホテル
シャワーの給湯が故障していたためか、お湯が出ませんでした。レストランの食事は割りと良かったです。