Beatiful but didn't live up to expectations
Posted Aug 14, 2013
It may have been due to Ramadan but we found that we didn't have as spectacualr a time as the reviews of this hotel would suggest.
We opted for a Standard room which is very basic. There is no fridge/mini bar, no proper cupboards, no drawers, it is simply a comfortable double bed in a small room. The bathroom is a shower, sink and loo. This is absolutely fine if you are intending on spending most of your time outside but not consistent with the incredible rooms inside the property.
It was difficult to find staff at times, when you do they are delightful and very welcoming. However, if you want a bottle of water after 10pm at night, forget it! This could have been due to Ramadan, as it must have been tough for them during this time. However, I would have expected more service.
The pool is fantastic and if you want to lounge around in the sunshine and swim it is perfect, despite broken sunshades. The grounds are fab too, the groundskeeper works so hard to keep them up.
This place is in the middle of nowhere! 50 mins from Marrakech, and taxis in and out are expensive. If you have dietary requirements I'd advise against it, I really struggled as they didn't cater for my allergies at all. I was STARVING for the whole 5 days and if you don't do full board individual meals are relatively expensive, especially to barely be able to eat any of it.
Beautiful place, very quiet, friendly staff but I wouldn't stay for more than 4 days. Not suitable for young kids.