Ratings based on 518 Verified Reviews

4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel, just off the beach

Posted Nov 21, 2017
Great friendly staff very helpful, location is perfect clean beach will recommend suitable for single, couples family
Comment from Hotel Management
Nov 22, 2017 by Parinya, Hotel Management
Dear Mohammed, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful place

Posted Nov 10, 2017
I spend a few days with my parents and friends after my wedding party and we found everything so great and wonderful. Nice and friendly people , clean room and nice swimming pool by the beach. I wish to come back soon.
Comment from Hotel Management
Nov 17, 2017 by Parinya, Hotel Management
Dear Luca, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tel Aviv

Amazing experience!!

Posted Oct 7, 2017
Was so happily surprised! The staff was so kind and considerate. The room was spacious and clean always. Easy access into Lamami main center. Everything felt easy and comfortable. Safe as well. Would 100% recommend.
Comment from Hotel Management
Oct 13, 2017 by Pavilion Samui Villas and Resort, Hotel Management
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort!
4 out of 5
by Kevin

Great location, smelly room

Posted Sep 19, 2017 on Hotels
The room originally booked was a "plunge pool" room The "pool" was so tiny , no plunging was possible. It was more like a child's waiting pool (sp). The room had a feculent odor and fortunately I was put in a different room The new room had a bigger pool (?hydro pool I think they call it) and was overall nicer. Staff was accommodating. I ran into another guest with a similar issue with room smell. Staff overall was great however. Location is wonderful---on the beach
Comment from Hotel Management
Sep 22, 2017
Dear Kevin, We would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. Moving forward, all suggestions of our guests are most appreciated and taken to develop and improve our service and facility.Thank you for bringing this to our attention.
4 out of 5
Recommended
for Everyone
by A verified traveler from redondo beach , ca

Posted Sep 5, 2017
Nice private beach Breakfast needed more variety Location was good Room was very good with private pool in room
Comment from Hotel Management
Sep 6, 2017 by Pavilion Samui Villas and Resort, Hotel Management
Dear Sarah, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Right on the beach

Posted Aug 30, 2017
Pros: The style of the hotel. Rooms are spacious, lovely feel to the hotel. Well worth a visit.
Cons: Pool bar was incredibly overpriced. Bars literally next door were half of the price which surprised me a little.
Location: Lots to do nearby. Night markets, shops, bars. Right on the beach, beach bars close by, great restaurants.
We arrived and were given an upgrade to a room with a plunge pool which was great. The staff were helpful and plentiful so there is always someone around if you needed anything. Room was cleaned daily and very spacious. We had a slight problem with a leak from the room above however this was dealt with quickly. Staff were great, they brought me a birthday cake on my birthday and sang 'Happy Birthday'. Sunbeds available every day, towels provided and hotel security around all day. Hotel is close to everything (night markets etc) which is a bonus.
Comment from Hotel Management
Aug 31, 2017 by Pavilion Samui Villas and Resort, Hotel Management
Dear Sarah, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort! Best
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great beachfront resort

Posted Aug 22, 2017
Pros: Beautiful grounds and pool/beach area. Breakfast was fabulous
Cons: Deluxe room was very dark so stronger lighting would be good.
We were very pleased with out stay at the Pavilion. The resort is in a great location - beachfront and close to bars, restaurants, shops etc. A good resort for families but if you are looking for a kid free swimming pool then this probably isn't the place.
Comment from Hotel Management
Aug 26, 2017 by Ken, Hotel Management
Dear Sarah, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort! Best Regards, Ken, Room Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2017
Loved it ,our room though the first night leaked from the ceiling and they upgraded us but we liked our original room as it was more private. Great location,beach,street,but they should have motorcycle hire so you don't have to leave passport with street vendors.Staff great and security on the street and the beach just in case was comforting.Pool right on beach with bar was great and very relaxing time.
Comment from Hotel Management
Jul 22, 2017 by Ken, Hotel Management
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort!
4 out of 5
Recommended
for Everyone
by A verified traveler from MY

Hotel Room Condition

Posted Jun 30, 2017
Overall I still like to stay here during my visit to Samui. Staff front really friendly. Just the room , need to renovate or check the air conditioner as a bit noisy and disturbance to sleep . Also is not cold despite lower the temperature . A bit old by now after few years operates
Comment from Hotel Management
Jul 4, 2017 by Ken, Hotel Management
Dear Julie, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort! Best Regards, Ken, Room Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Hydro pool at Pavilion

Posted May 7, 2017
Excellent all round experience. Hydro pool rooms are so comfortable and made for just relaxing in the sunshine floating in your private pool. The on site spa is incredible. 2h spa time just flew by, excellent therapist left me feeling fully rejuvenated and relaxed.
Comment from Hotel Management
Jun 29, 2017 by Ken, Hotel Management
Dear value guest, Warmest greetings from Pavilion Samui Villas & Resort! First of all, we would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. We're very pleased to hear that your stay with us were satisfied. Thanks once again for your helpful review on Expedia We very much look forward to welcoming you again in the near future.