Lamay Vacations from $194

When we booked the hotel the distance from perurail station was shown as 280m. What was not mentioned was it is uphill slope with grades from 30 to 40 degrees. We asked the perurail conductor for directions and he came out with us at the meeting point and shouted Taypikala many times for no response. We could see people from other hotels standing for offering luggage assistance. We were exhausted pulling 50lbs of baggage and reached up drenched in sweat. For me with my heart condition this could be dangerous. While returning we asked the front desk if they can provide luggage service but they said they don’t have it available so on return we had to walk with the luggage downhill. The staff on the front desk did not give satisfactory response. The breakfast service was good.

Centrally located.

For such level of the hotel, it is over-priced: the room furniture needs maintenance, the water in shower is warm but not hut and always stucks in the bathroom. The breakfast was good, but my daughter came 1 hour before the breakfast closed and asked for pancakes which were available. The stuff lied to her there were no pancakes, and after she proved herself with a photo taken by me, they offered her 8 pancakes as an exclusion. Really?… They also gave me not a room that I booked and that was on photos: a family room with a wall that divides it into 2 different rooms, with a working desk. Instead, we had a triple room with no working desk. I asked to change the room because my kids are teenagers and it was very inconvenient to us. They agreed, and thank you for that, but the moving process was long and unprofessional: we had to leave the room and wait for 1 hour at the hotel lobby before we could access the room that I booked. In general, I don’t recommend this hotel. There are more nicer hotels around at the same price.

Good property with clean rooms

First, the receptionist provided poor service; then, the room had a horrible smell and lacked shampoo or even decent soap. There were noises in the middle of the night that kept me from resting, and in the morning, as I was leaving, we found a dead rat in the living area—horrible.