Ratings based on 778 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from San Francisco

Ok but not great

Posted Jan 2, 2018
The stay was all right but the shuttle to the hotel from the airport took forever on a freezing night. The staff was helpful and nice but in the morning, the shuttle driver didn’t show and we had an early flight. The staff scrambled to get us a ride with another hotel’s shuttle but not the start we were looking for.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
Room was clean, staff was friendly. Bed was more comfortable than anticipated. Free shuttle to the airport was nice and made our commute there worry free.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnat oh

Nice

Posted Nov 27, 2017
Nice breakfast and happy hour. Room was smaller than I would like but overall good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
Nice stay will book again in the future good location
2 out of 5
by A verified traveler

Posted Oct 25, 2017
Not the Embassy Suites caliber I expect and enjoy.
5 out of 5
by A verified traveler

Wedding in St. Louis

Posted Oct 16, 2017 on Hotels
Came for a wedding. The hotel was awesome,allowed us to rest and get ready in peace. The front desk staff EXCELLENT!!! Happy Hour Team AWESOME!!! And all the service staff spoke in a friendly manner.
2 out of 5
by Antanisha

This traveler left a rating score only Posted Oct 9, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Cons: Housekeeping. The staff is slow and not very through
The shower had mold in the grout. The bed was not properly made. The room needed to be vacuum.
2 out of 5
Recommended
for Everyone
by A verified traveler

Hotel experience

Posted Oct 2, 2017
The hotel look nice however I didn't get much sleep and I couldn't get on the internet because there was no Wi-Fi signal neither did I know the password
3 out of 5
by A verified traveler

Posted Sep 23, 2017 on Hotels
I usually love the embassy suites but this one needs lots of improvements.