Ratings based on 348 Verified Reviews

3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted May 21, 2017
Access to the city without too much driving. Clean room. Parking a little congested.
Comment from Hotel Management
May 23, 2017 by Jon M, Hotel Management
Thank you for staying with us! We appreciate it!
4 out of 5
Recommended
for Everyone
by A verified traveler from Southwest Florida

Nice hotel close to the airport

Posted May 17, 2017
Stay was comfortable and uneventful. I had a late flight and the hotel was very nice in giving me an extra late check out so I didn't have to sit at the airport any longer than needed.
Comment from Hotel Management
May 20, 2017 by Jon M, Hotel Management
Thank you for your feedback! We are glad we could accommodate you!
4 out of 5
by Tara

Good clean hotel

Posted May 15, 2017 on Hotels
We were playing a softball tournament in the area and the hotel was great for what we needed. Staff was very polite, the beds were pretty uncomfortable though. We didn't eat breakfast at the hotel, I honestly don't even know the details on the breakfast, no one explained or offered the details and we didn't ask.
Comment from Hotel Management
May 23, 2017
Thank you for your review! We are glad you enjoyed most of your stay. We are sorry your mattress was uncomfortable and we will look into it.
4 out of 5
Recommended
for Everyone
by A verified traveler from st louis

I found the hotel to be very good.

Posted May 14, 2017
Pros: The location and the overall comfort of it.
Cons: NA
Location: It is close to the airport and that was my reason for being there.
I found the hotel employees to be very friendly and helpful. The room was clean and the bed comfortable.
Comment from Hotel Management
May 23, 2017 by Jon M, Hotel Management
Thank you for staying with us! We appreciated having you here!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and shuttle service. Breakfast Good

Posted May 11, 2017
Pros: Room and Breakfast.
Location: By airport, Metrolink.
Breakfast was good both mornings. Shuttle service terrific from airport and to rental car place.
Comment from Hotel Management
May 23, 2017 by Jon M, Hotel Management
Thanks for staying with us! We appreciate you being here!
1 out of 5
Recommended
for Everyone
by A verified traveler from eugene or

close to airport

Posted May 7, 2017
Pros: the shuttle
Cons: the new staff could be a lot friendlier and helpful instead of lazy and rude
Location: airport
usually I have a good stay but this trip was weird new people not friendly as usual the normal people I see working there weren't there this trip just a bad stay this trip .
Comment from Hotel Management
May 23, 2017 by Jon M, Hotel Management
I am sorry you had a bad experience with us this time! I will try hard to make your stay better the next time.
2 out of 5
by A verified traveler

In desperate need of renovation

Posted May 3, 2017
Pros: It was convenient to the airport.
Cons: Please see comments above. Renovate and add staff.
Location: Near the airport.
The staff were all fine. The hotel is terribly understaffed, especially in the BurgerBar. The main elevator was out of service, the halls and elevator were dirty and in need of updating. The room was not the cleanest and again, desperately in need of renovation. The finishes are all worn. The entire tissue dispenser fell out of the wall. There were two packets of teabags, but they looked very handled. Plus there was no way to heat water!
Comment from Hotel Management
May 23, 2017 by Jon M, Hotel Management
I am so sorry you had a bad visit this time. I truly appreciate the feedback and we will work to get better next time!
3 out of 5
Recommended
for Everyone
by A verified traveler from rochester, ny

nice place

Posted May 3, 2017
Pros: The name, but it was clean, very important
Cons: Offer breakfast
Location: Not much to do, not much to see
I was convinced it was closer to downtown St Louis, it was not, for the price I expected breakfast, instead we had to buy a baggle, a small juice and a cup of coffe for $12.....
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel review

Posted Apr 21, 2017
Pros: Staff and convenience
Cons: Things in room could be maintained better.
Location: Extremely close to airport so convenient to fly out in early morning.
Staff was wonderful. Room was clean. Some things did not work quite right but not a big deal. Very close to the airport.
4 out of 5
by Glenn

Posted Apr 17, 2017 on Hotels
Good experience, we like better to have lavatory and toilet areas separate. Great location for access to airport, Shuttle service is excellent, but