Ratings based on 611 Verified Reviews

3.4 out of 5
62% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Arkansas

Posted Sep 9, 2017
Hotel is under construction. The hotel room had alot of unfinished repairs in my room. Beautiful decor and color scheme in the room. Not really sure about one piece of furniture- I think it was a table. I was very disappointed in the appearance of the hotel. The hotel staff was very friendly. My key card wouldn't work and my room telephone kept ringing. The local maintenance man was very helpful, thoughful and polite. He apologize for the inconvenience.
Comment from Hotel Management
Sep 11, 2017 by General Manager, Hotel Management
Thank you for your feed back.
2 out of 5
by A verified traveler from Illinois

sucked

Posted Sep 8, 2017
This motel was very loud, thin walls. I intended to park there for a few days and fly out. I wasn't allowed to do that since I booked through Expedia and I wasn't able to change it so I ended up in the airport parking lot and paying their four day fee.
Comment from Hotel Management
Sep 11, 2017 by General Manager, Hotel Management
Thank you for your feed back, we're sorry your stay didn't meet the expectations that we had hoped. I will take your feed back and go over it with my staff to insure this problem will be fixed if you choose us again.
2 out of 5
by A verified traveler

Under major construction.

Posted Aug 22, 2017
Pros: friendly staff
Cons: entire facility
Location: 20 min from airport.
Hotel is going through major construction which affects all of the main spaces. Our room was complete and comfortable, but the rest of the hotel was a construction zone. The staff was very friendly and helpful.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Thank you for your feed back. Please come stay with us after our renovations and see the amazing property.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2017
Good, breakfast could be more wholesome. Thank you.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Thanks for the feed back.
3 out of 5
by A verified traveler

Posted Aug 19, 2017
Needs cleaning!! Carpet appeared dirty in hallway. Elevator very dirty!
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Thank you for your feed back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2017
I had a great experience! Just wish breakfast would stay open later
2 out of 5
by A verified traveler

Under Renovation and a mess.

Posted Jul 28, 2017
Cons: Close during renovations.
The hotel was under renovation and a complete mess. The main emergency exit was blocked. Staff was nice but the hotel ought to be closed completely during the renovations.
2 out of 5
by A verified traveler from missouri

Hotel was under construction of remodel

Posted Jul 19, 2017
Pros: Close to where we needed o be.
Hotel was under construction of a remodel and was very dirty inside and out. The room we stayed in had been remodeled but was still dirty from the remodel. There was dust and dirt in the corners and there was still some areas that had not been finished . I was very disappointed that I did not know they were under construction when booking this hotel. The only good thing about our stay was that the bed was comfortable and it was close to where we needed to be . Very disappointing stay!
Comment from Hotel Management
Jul 21, 2017 by Rozlyn Douglas, Hotel Management
Sorry that you were unhappy with your stay, we will take your comment and try to build off this.
2 out of 5
by A verified traveler

Hard to get airport shuttle, dirty, terrible lloca

Posted Jul 16, 2017
Never go there again!!!! Dirty, terrible location, hard to get airport shuttle
1 out of 5
by A verified traveler

Blah.

Posted Jun 28, 2017
I was charged twice for one of my rooms and still haven't received a refund.
Comment from Hotel Management
Jul 3, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We will be forwarding your feedback to the hotel management team to be reviewed. Please do not hesitate to contact the hotel directly should you wish to discuss the issues further. Respectfully, Diana