预订拉马拉酒店宾馆住宿限时优惠

“Beautiful room, excellent pools, really lovely environment. Staff very smiley, polite and helpful. Almost faultless. They arranged taxis as needed. Spa was also wonderful. However….. Bottle of water 1L cost £6-7, air con hugely noisy, bed very uncomfortable, staff v e r y s l o w to serve drinks / food once ordered. It’s a new set-up so I have no doubt it will improve.”

“It was a wonderful and enchanting new experience the peace and time to meditate was extraordinary. We enjoyed a lot and we will come back as soon as possible ”

“this property is 40 minutes away from Marrakesh in middle of nowhere off an highway. You cannot leave the premises without hiring 30 euro hotel cab, forced to eat every night paying 25 euros per head for dinner. There is no Yoga availabvle as advertised, no horse ridiong nearby, WIFI did not work at all, no TV s in room. CANNOT USE POOL AS FREEZING WATER. We booked for 6 nights and left after 3 nights without even caring about losing money paid already. It was so bad. 3 nights were forced to……

“Tout était parfait du début à la fin. La chambre était spacieuse, d’une propreté irréprochable et décorée avec beaucoup de goût. Le coin terrasse est magnifique, un vrai petit havre de paix. On entend le doux bruit de la fontaine, hyper apaisant… un vrai moment de détente. Le personnel est exceptionnel : toujours souriant, bienveillant et attentif. On se sent immédiatement à l’aise, et surtout considérés comme bien plus que de simples clients. Je recommande vraiment cet endroit les yeux fermés……

“It was a wonderful stay the room very spacious, the service very nice, quiet just what I needed ”

“No iron the toilet had wee stains and the room was very dirty. ”

“Fantastic ”

“Struttura extra lusso, nuova, talmente nuova che ancora non è adatta alla recezione turistica, anche se il manager si è reso disponibile a risolvere i problemi trovati( riscaldamento non funzionante in una stanza della villa e nella zona comune, assenza di una reception vera con personale fisso, cucina in fase di allestimento) il contrasto tra l' immagine, la qualità degli arredi, gli spazi ampi e la posizione nel nulla purtroppo, condizionano il soggiorno. La colazione viene servita a buffet in……

“Personnel, sympathique, très gentil, mais qualité de l’hôtellerie, très loin d’un cinq étoiles : je dirais à peine trois-étoiles : donc très surévalué et prestations décevantes non conformes à ce qui était annoncé”

“There’s no doubt this is a stunning property. We stayed in a delux villa which was also beautifully furnished. Being Relais & Chateâux we expected service to be of very high standard which it certainly was not. There’s clearly a lack of leadership and proper training.”

“Point positif : taille humaine, personnel souriant et courtois, musique discrète, propreté, piscine superbe, cuisine et spécialités marocaines délicieuses (succulents!) hygiène irréprochable, personnel très discret notamment autour de la piscine, je ne parle meme pas du hammam....la dame qui le fait est douee, merci! Point d amélioration : une grande majorité de la carte sont des plats italiens (alors que la cuisine marocaine faite sur place est délicieuse...venir au Maroc pour manger des……

“Personnel accueillant, animateurs très sympas, une belle parenthèse avec enfants. Le complexe est très bien.”

“The staff was amazing - all of them, want to mention Aamar though in particular. They go out of their way to accommodate guests' requests, polite and helpful. Room was clean and large but the hotel is a bit dated and located about 30 minutes drive from centre. ”

“Or a 5 stars. Not what it used to be.”