Viajes a Condado de Lamoille Todo Incluido Vuelo + Hotel

This place is a hidden gem. The hotel has spacious and clean rooms. Our air conditioning worked just great ( in fact it got so cool at night that we had to shut the ac off in the morning). The location is perfect right next to downtown and near all recreational activities. However, the experience is nothing without helpful staff. Which brings us to Zane. What an amazing person! A credit to the organisation. Zane is kind, charming, helpful, no, not just helpful but goes out of the way to make guests feel valued and appreciated. He truly is the best advertisement and ambassador for the Lodge.

Staff, clean room

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.