We have travelled to Thailand more than 15 times in the last 5 years or so. This hotel set a new low all the way down there by itself in our experience with the hospitality in Thailand. This hotel was dreadful and I definitely do not recommend it to anyone. It was so bad we moved out after one night despite paying for two. the reasons:
1.) The front staff was arrogant, unfriendly and service was none existence. There was no acknowledgement with us arriving at the hotel. In fact, there was no greetings the whole entire check in process. Busy, nope, the hotel was virtually empty. We felt unwelcome.
2.) The location is out of town in a "forest" setting, the maintenance of the hotel is deficient.
3.) We travelled with young child, no kettle was available at all in the whole hotel. we had to purchased an electric kettle from a local store
4.) no high chair as well in the restaurant.
Plus,
1.) The staff in the restaurant was helpful and attentive and in the Thai tradition, service with a smile.