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Reviews of Carousel Hotel

3 out of 5
Carousel Hotel
663-671 New South Promenade, Blackpool, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 1000 reviews" "
Rating 8 - Good. 389 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Trevor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good, but.
Stayed here several times. Friendly staff, lovely food. Clean hotel. Sadly beds are so uncomfortable affecting quality of sleep.
Stayed 2 nights in Dec 2023

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Staff were so friendly, breakfast was really good. Clean room, with daily servicing. Entertainment was a little loud but still enjoyable
Stayed 3 nights in Oct 2023

10/10 Excellent

Lyka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights December 2023 from arrival everything was superb, shower was fantastic room very nice housekeeper brilliant kept on top of everything in the room many thanks to everyone for a lovely stay, Peter
Stayed 4 nights in Dec 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
The hotel was amazing... enjoyed everything about it. The room was very clean, warm and had everything you need. The breakfast was outstanding
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Stayed 1 night in Dec 2023

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a lovely family-style hotel (though equally suitable for people like us in a couple). beautifully clean throughout and a very comfortable room with all the facilities (coffee/tea, tv, safe, toiletries, plentiful towels etc). breakfast was selfserve and plentiful with good quality bacon, sausages etc (not the cheap stuff some places might use). lovely attentive staff, especially the ladies on reception, who seemed to really care you'd had a good stay. in addition we were allowed into our room on arrival which was earlier than the official checkin time. thanks Carousel, we loved our stay.
Stayed 1 night in Dec 2023

6/10 Okay

Miranda

Traveled with partner
The hotel was ok, noisy even after 11pm(but they did have a party in hotel, the room we was in was next to the stairs and you could heard every creaky stair.Bed was hard, some people may like this but i couldn'tsleep. The shower was small. Breakfast was ok self service.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room looks recently modernised
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Stayed 1 night in Nov 2023

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel nice staff
Stayed 1 night in Nov 2023

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable stay for one nice, breakfast included which was lovely close to tram so easy to catch. Would stay again
Stayed 1 night in Nov 2023

8/10 Good

angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Great stay at the Carousel, we just stayed for 1 night we found room very clean and comfortable. Family room decent size with 1 double bed & bunk beds. Staff friendly and helpful Good breakfast included - plenty of choice Will stay again!
Stayed 1 night in Nov 2023

10/10 Excellent

Mrs Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel definitely stay again
Stayed 1 night in Nov 2023

6/10 Okay

Maxine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not a great stay
I booked this stay with a double bed and a sofa bed. The confirmation arrived and all was fine. When i arrived at the hotel, they let me have the room early which was great, however, the room was a double bed and a bunk bed, not great for a three and one year old. I went to reception and explained this was not was booked and they said that they were full and we had to have that room. So not a great start to our stay. It stated that all mattresses were memory foam. Our bed was certainly not memory foam and i had to use the mattress from the top bunk bed on top of the double bed. A most uncomfortable stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel clean and a good location if you dont want to be in the middle of town,comfortable bed nice room,friendly staff,tram stop across the road,15 minute walk to pleasure Beach. Wheelchair access. Overall fantastic for what we paid. Also very nice breakfast 👍👍👍
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One new got of pure comfort
Arrived by rail , caught the tram from the North to Harrow and the hotel is situated across the road . First impression was excellent . Staff very friendly and accommodating, check in was fast and meal times made known . The lift is dated but works well if the previous person closes the “ gate “ so the lift can be recalled . Bedroom fair size and clean, plenty storage availabilities for 2 people, bathroom small , great power shower, beds very clean and comfortable, tea/coffee making facilities in bedroom plus hairdryer and towels . Breakfast was plentiful and delicious . There was entertainment there last night and was very good. Had a game of bingo, live music and to the 3 girls dancing, we all thought you were amazing and clearly attend dance classes, keep it up xx
Stayed 1 night in Nov 2023

10/10 Excellent

Gareth

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

NIALL

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is clean and staff are friendly. The problem was we had a room above the kitchen where the music is playing loud from 6.30 am.
Stayed 1 night in Nov 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value for money.
For the price compared to other hotels, this place was amazing. The rooms were clean and comfortable, the staff were friendly and helpful, breakfast was fantastic. We were worried the location was a bit far from the promenade but it was closer than we thought and the trams were right outside the hotel. Layout is a bit of a maze and bathroom was a bit small but overrall, for anyone wanting to see the illuminations or stay a few nights, I would absolutely recommend this place and I'd be more than happy to stay here again ❤️
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommended
Pleasantly surprised at the quality of stay. Room was modern, spotless with good quality beds and duvet and pillows. Well impressed- would recommend and stay again.
Stayed 1 night in Nov 2023

8/10 Good

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Me and my Partner enjoyed our stay, the breakfast was great the parking was hit and miss but we still managed to park. The only downfall was the noise, the walls seem to be quite thin and the first night we didn’t sleep well due to a few kids being loud but that’s not the hotels issue. Overall lovely stay and would definitely come again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tamsin

Stayed 1 night in Nov 2023

10/10 Excellent

Harriet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Carousel in summer and brought the children, the rooms and bathroom are lovely and clean (albeit a bit old fashioned but I don't care about that as long as it's clean). The breakfast is good with enough choice of food and drinks, the tram stop is opposite so it's really easy to get about. One thing is if you can't get there first thing then you might struggle for parking on the front, but on this occasion we managed to find one at the back of the hotel. I would recommend this hotel, it's one of the nicer ones in Blackpool and is good value for money.
Stayed 1 night in Oct 2023

10/10 Excellent

dawn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the night with grandson for illuminations lovely hotel room was really clean tidy and cosy. Hotel lovely and clean breakfast was lovely self service which is great. Staff very polite and helpful. Only one thing was we returned back to room with 3 year old grandson and we could hear the entertainment from Downstairs it was very loud.
Stayed 1 night in Nov 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

janette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were going to a show needed somewhere to stay south shore hotels are usually the best and south shore is nice and quiet Can definitely recommend this hotel staff great smart and hotel very clean and great breakfast
Stayed 1 night in Oct 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel warm and friendly with very helpful staff. The only downside was that the TV in the room was far to small.
Stayed 4 nights in Oct 2023

10/10 Excellent

paul

Stayed 1 night in Oct 2023

8/10 Good

Karen

Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Traveled with family
Great clean friendly hotel. Brilliant location for the beach, Illuminations and the Pleasure Beach. Would definitely stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overnight stay on way home from the lakes, lovely room good facilities & nice bar, staff were very pleasant & helpful (special mention for Laura at reception) a credit to the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this property.Easy to get to with no hassle free parking.Staff were lovely and friendly.
Stayed 3 nights in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel and breakfast, would certainly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

8/10 Good

AMANDA

Stayed 1 night in Sep 2023

10/10 Excellent

Grahame

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Blackpool many times and this by far has been the best hotel .
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2023

8/10 Good

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Niggles
It was ok for me however no sockets near the bed, they were on the wall as you come in the room, too hot but couldn’t use the fan as socket too far away to make a difference, bed uncomfortable pillows non existent, I had the breakfast it was nice however I asked for a very cold glass of semi skimmed milk to be told they didn’t have any what hotel doesn’t have milk ?
Stayed 2 nights in Sep 2023

8/10 Good

Christopher

Stayed 3 nights in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay Food was lovely.staff very helpfull
View from room 316
Stayed 5 nights in Sep 2023

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really impressed. Probably best hotel in blackpool very well kept lovely warm clean rooms. The room wasn’t big but that doesn’t matter it was really nice and staff were great. Breakfast was really good too and included.
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff very pleasant. Johnny B on Friday night was excellent even though there was only about 18 residents in the room everyone (except me and my friend) was up dancing but we enjoyed watching them.
Stayed 2 nights in Sep 2023

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights to attend PNE game, quiet, comfortable twin room, small but had everything we needed. Got parked right outside the hotel for free. Powerful shower and housekeeping saw to our room with fresh towels and coffee. Special mention to the lads at breakfast, smartly turned out and very attentive. A real credit to the hotel, and the breakfast was awesome too! I would have no hesitation staying here again.
Stayed 2 nights in Sep 2023