Ratings based on 48 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Everyoneby A verified traveler from Leeds
Nice hotelPosted Jan 16, 2016
Pros: Everything, apart from the noisy bedroom.
Cons: The external fan (the big grey box on the wall outside) needs upgrading to a quieter system.
Location: We stayed in winter so we didn't go out, we used the hotel swimming pool, jacuzzi and steam room.
The hotel and staff were nice. The food was amazing. The service was second to none. My only gripe was our room was next to an external fan that left you feeling like you were sleeping on a runway for aeroplanes.
by A verified traveler from lancs
not for mePosted Oct 28, 2015
Cons: put a disability toilet on main floor
cannot believe a hotel this size only has one lift and no disability toilet on main floor .which when you have some one in wheelchair is not good ,food good but only warm as buffet style we have family who love this hotel but have never taken any one in wheelchair
for Couplesby john from north yorkshire
the claremont the welcome hotel.Posted Oct 16, 2015 on Hotels
although our stay was short we enjoyed very much. the food was of a very high standard. the service throughout our stay was very good.the entertainment was good.
for Couplesby A verified traveler
Posted Sep 28, 2015 on Hotels
generally very good but a few services slow like obtaining non slip mat for bath,poor quality tea and coffee in rooms,only 1 lift,and rooms too warm
for Couplesby A verified traveler from u,k.
Six day stayPosted Sep 25, 2015
Pros: Central location although quiet buses going from and behind hotel so car could be left behind. Good food.
Cons: Better quilts. More toiletries. More info at reception desk about points system. Only found out when back home.
Location: Good location.
Very handy for shops easy walk also bus and trams stop at door. Lovely food and plenty of it. Service was good. Entertainment was quite good in the evenings. Room was very small. Would visit again but would want larger room. No problem parking.
by A verified traveler from lancashire
In need of updatingPosted Sep 22, 2015
Lovely staff and food, Not enough parking and no outside space. Bar area not big enough for the amount of guests Function room not comfortable and view blocked by a centre pillar
by A verified traveler from doncaster
Good hotel just away from the towerPosted Sep 21, 2015
Pros: Clean and some entertainment did not see whilst I was there was out and about watching the firework competition
Cons: Only one lift in the hotel always full so had to walk up and down stairs not good with suit cases Should find out the age of the people stopping
Location: Few shops around but otherwise quiet unless your in room 123 then you will get the music blasting through the walls from next doors hotel .
Found the room very small sea view if you could see through the windows to much seagull crap on window. Toilet to small could not shut the door with out shuffling round the corner of the bath caught my toe on the woodwork on the bath whilst getting into the room Bed was comfortable not as wide as our bed at home but ok. Television was a joke 14 inch flat screen not used to watching such a small tv For the money I paid which was £250 fri-Sunday morning I thought was to much money The restraint food was very good waiters all ok and staff very helpful.
for Familiesby Chris from Birmingham
Posted Sep 3, 2015 on Hotels
The rooms were a bit small but otherwise VFM
for Couplesby william from Cheshire
lack of air conditioningPosted Aug 15, 2015 on Hotels
Only problem was no air conditioning in room, couldn't open window too noisy from outside room 245, apart from that excellent,
for Familiesby Gladys from preston
Posted Aug 14, 2015 on Hotels
food and staff friendly, bathroom far too small, hairdryer didn't work properly. Towels could have done to be bigger, hand towels to dry yourself!!! Entertainment good but nothing for teenagers. Rooms very hot but clean and beds comfortable