Posted May 6, 2015
Thought I was in for a bad time when the first words I was greeted with were "you're early" after turning up 40 minutes before check-in time. Not what I want to hear after a four hour train journey. Then had to wait in restaurant while the only person on duty spent many minutes counting her till money. After that I couldn't complain about the rooms, the food or the service. One downturn was being wakened at 5:00 a.m. by the sound of numerous young, seemingly drunk men shouting, banging doors, doing push-ups and generally being disruptive in the hallways. When I opened the door to see what was happening I was asked by one if I could charge his mobile phone for him. When I mentioned it to staff, I was greeted by "well, it's a bank holiday". No apologies. Rooms were very clean. Lots of hot water. Lots of clean and good quality towels. Moderate free WiFi. Good breakfast offering. Price was extremely good. Big problems flushing toilet. A battle every time.