Ratings based on 2 Verified Reviews

3.5 out of 5
3.5 Room cleanliness
4.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Lancashire

Great location, but too much for multi task staff.

Posted Jun 8, 2015
Pros: Breakfast was good, staff were pleasing and offered an alternative room.
Cons: Investment on a larger scale. Staff appear to multi task but have a big job on. Communication between cleaning staff and management.
Location: Blackpool has its own reputation. Tram stop nearby.
People have different standards from different backgrounds. What is normal for some is unacceptable to others. As reviews rely on honesty and context, I will first give some facts instead of opinion or details of our stay. The main on line holiday advisory service which I use to help choose a destination or accommodation, had not a single bad review. Rooms a collection of various colour schemes and furniture, dated. Room facilities and set up uncomfortable and impractical for young families. Strange smell through out the hotel mainly down stairs. Guests were rarely seen other than congregating at Breakfast or in the entertainment cellar bar. Reception and sun lounge area, best part of Hotel with nobody around. Great views from the lounge. Saw two rooms, both were only superficially clean. e.g. half full Childs drink down the side of the drawers, hair on floor, chewing gum tablets on top of wardrobe. Showers dated and broken in places, shower mats allowed foot pan to fill up and drain slowly, of which had mildew underneath. In my opinion it reaches out to a select group satisfied with this standard of accommodation. I can not comment on the entertainment as although it was said to be very good and professional I did not fancy sitting in a sweaty hot cellar with my family and neither did they. We are a diverse outfit that take our hand to many different types of travel, accommodation and cultures; however this was not our cup of tea. I feel disappointed and let down.
5 out of 5
for Families
by A verified traveler

Although middle of winter lovely and cosy hotel

Posted Jan 6, 2014
Pros: welcoming feeling of hotel
Cons: times for dinner, just a little bit later, although understand due to hosts also entertaining
Location: Trams are ideal to get about, cheap if you buy a day ticket
have been to hotel twice now for short breaks what can I say, good food, good service, nothing to much trouble and the entertainment is excellent for a small hotel, even acts that I had seen before were just as good. what a lovely couple, (family) daughter sings as well, brilliantly. small extras like chocs and small gifts during the festive season, what a lovely thought!