Room was dirty didn't get an extra bed, wall paper peeling, no hot water and rubbish was left outside the room till the next day
Comment from Hotel Management
Sep 4, 2016 by Reception Hotel Famille, Hotel Management
Thank you for your feedback, which we will take on board. The room had been cleaned has had the bathroom, and double checked by our Housekeeper, and was not unclean.
We offered you a travel cot for your baby, upon arrival, which you declined. There was no rubbish left outside any of the rooms, as this would be a fire hazard. As you can see from many other reviews, we are praised for our cleanliness. However, we will double check your points. The room is under refurbishment which it states in the hotel and on the website, and has since been done. The shower and hot water are always checked by housekeeping. We have addressed your points, however, sometimes conclusions are reached that are not to guests liking. Kind Regards