Hypo-allergenic bedding, in-room safe, desk, WiFi

Reviews of Inn On The Prom Hotel

3 out of 5
Inn On The Prom Hotel
11/17 South Promenade, Lytham St. Anne's, England

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 313 reviews" "
Rating 8 - Good. 99 out of 313 reviews" "
Rating 6 - Okay. 66 out of 313 reviews" "
Rating 4 - Poor. 30 out of 313 reviews" "
Rating 2 - Terrible. 13 out of 313 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time here.
Third year staying at Inn on the prom. Lovely atmosphere, breakfast is good, rooms r well equipped. Only problem is the rooms r very warm, not a problem for most people probably. Great selection of breakfast items, cooked, fruit, cereal, toast. Clean rooms with plenty of towels and bedding. Snooker room, pool ( didn’t use pool). Will defo go back.
Stayed 2 nights in Oct 2023

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jul 2023

4/10 Poor

Suzanne

Stayed 1 night in Sep 2023

6/10 Okay

Shirley

Traveled with family
Liked: Staff & service
great staff and location
staff were amazing. my mum 92, had a fall at the property and the staff were very attentive and really looked after her. Breakfast was good with plenty of choice. There was eight of us comprising 4 generations and we all had a nice stay. Location was great just across the road from the beach and many happy memories made. My only disappointment was our room which was very compact and dark, one double bed and 2 singles. The bathroom was very dated and floor was dirty in corners. There was no hooks or convenient rails to hang clothes.
Stayed 4 nights in Aug 2023

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & tidy, staff extreme helpful
Stayed 3 nights in Sep 2023

8/10 Good

Jason

Stayed 1 night in Sep 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in St Anne's
Nice modern hotel in a good location with great amenities.
Stayed 2 nights in Aug 2023

6/10 Okay

Emma

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Sarah

Stayed 1 night in Aug 2023

6/10 Okay

T

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not what I was expecting for the price
Stayed for one night with my daughter, it was her 20th Birthday. The staff at the property are excellent, very friendly and happy to help. The room was just ok and for £163 it really should have been better, all of the furniture was very chipped, walls and ceiling needed some work, the glass shower panel was very dirty and a lot of black mold visible - fantastic view, but for the price the room really does need some work. We ate in the restaurant and the food was very nice, not a great amount of choice , staff again fabulous, sang happy birthday !! much to my daughters despair. Breakfast was ok, hotel catered for Coach Parties (whom I assume paid a lot less) so it was pretty basic. We did use the pool and sauna which was very nice but again the area does need a lot of work. Really was expecting it to be more luxurious, especially the fixtures and fittings in the bedroom and bathroom.
Stayed 1 night in Aug 2023

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
Family break, a great time had by all. Rooms are clean, spacious and beds very comfy. Breakfast is lovely (but avoid the fruit bowl!). Decor needs a lick of paint in corridors and especially the pool area (ceiling in particular) but did not affect our fun in any way! Perfect position across from the beach, prom, arcades, cinema etc and town centre round the corner. No live music on one night out of 2 which was disappointing. No safety deposit box in room (as stated there would be). Still, a great hotel and perfect position. We loved the snooker room and gym too.
Stayed 2 nights in Aug 2023

6/10 Okay

Diane.

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

Zain

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Aug 2023

10/10 Excellent

Phillip

Stayed 2 nights in Aug 2023

10/10 Excellent

Maxine

Traveled with family and small children
Liked: Amenities
I liked the professionalism of the reception staff. I had a problem which was sorted out with a satisfactory outcome. The hotel is very comfortable and friendly.
Stayed 1 night in Aug 2023

4/10 Poor

Lynn

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Breakfast food was poor Boutique rooms not worth paying the extra. We have stayed in better travel lodges for a fraction of the price. Prices of rooms reflect the location on the sea front. Hotel is over priced.
Stayed 3 nights in Jul 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Dawn

Stayed 1 night in Jul 2023

2/10 Terrible

Emma

Stayed 1 night in Jul 2023

8/10 Good

Rose

Traveled with group
Liked: Cleanliness, staff & service
Comfortable stay friendly staff loved the location
Stayed 1 night in Jul 2023

6/10 Okay

d

Liked: Room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel. Stayed in a family room and facilities were excellent. All staff very friendly and location was excellent
Stayed 1 night in Jun 2023

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Staff & service, property conditions & facilities
Fantastic weekend the room was I little tired but so was I when I got in it we had a super time
Stayed 1 night in Jun 2023

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely seaside hotel
Fabulous hotel - needs a little Tlc but a great place to stay
Stayed 1 night in May 2023

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for my husband birthday
Lovely stay , lovely staff everything went smooth , perfect weather to
Stayed 1 night in May 2023

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor room
The room was dreadful nothing like photos presented on site. The room was dark dismal and very old fashioned. Not been updated for years. Bed was uncomfortable. Dreadful bathroom and around the wash basin taps they have never been cleaned for a long time. Doubtful we will ever stay there again.
Stayed 1 night in May 2023

6/10 Okay

Linda

Traveled with group
Disliked: Property conditions & facilities
Disappointed
For a hotel that is not cheap I was very on arrival impressed with the lobby but no wheelchair accessible area we could see. Then we were disappointed in the room. The paint was peeling round the window frame. The furniture was tacky. When you flushed the toilet this very loud fan came on. When turning the tsp on all the plumbing shakes and there was no safety rail for getting in/out of the shower.
Stayed 2 nights in May 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay with the kids
Clean and comfortable room. Excellent shower. Great to have use of the pool. Tasty breakfast with good service.
Stayed 1 night in Apr 2023

6/10 Okay

MAUREEN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our room 51 was on the ground floor main corridor from the reception and social area. We gad constand drynk peopke shoutjng outsude tgd doir zbd small children constantly screeming and running along the corridor letting the corridor door bang whilst we were trying to sleep. The room was that small you kept banging your knees on the solid wood base of the 1st bed as it was so close to the door when entering. Excellent breakfast & staff in dining room! Tables cleared immediately when people left. Very pleasant sraff.
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel with everything .
This hotel has everything. Its reasonably priced. The breakfast is okay . The Remedy spa is excellent and I would recommend staying here just to be pampered by Linda. The gym needs updating as the machines dont work, apart from the treadmills. The double bed we had was very hard so I hardly slept. But we would stay again if theres a differant bed.
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Stayed 1 night in Mar 2023

10/10 Excellent

Mandy

Stayed 1 night in Mar 2023

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Took our disable 16 year old granddaughter. St aff very helpful and friendly. Only the bistro restaurant was open but a short walk brought you to plenty of alternative restaurant’s. Lovely area, well kept and would certainly return
Stayed 2 nights in Mar 2023

10/10 Excellent

ctenele

Traveled with family
Liked: Staff & service
Helpful and pleasant staff, Dinner in the Bistro very good . Excellent fresh and varied selection at breakfast . Comfortable bed. Room spotless . Highly recommend and would return in a heart beat
Stayed 1 night in Feb 2023

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean, modern and friendly hotel. I would definitely stay there again.
Stayed 2 nights in Feb 2023

10/10 Excellent

James

Stayed 2 nights in Feb 2023

8/10 Good

mark

Stayed 1 night in Jan 2023

10/10 Excellent

Beverley

Stayed 1 night in Oct 2022

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun
Lovely staff and it was amazing for the kids
Stayed 2 nights in Oct 2022

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff were excellent, some great touches like Halloween chocolate for the kids, breakfast has lots of choices. The only slight negative was parking but I guess that’s because the hotel is so popular. I would definitely stay again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Inn on the Prom
The hotel staff were very welcoming. My room was at the side of the hotel, and was exactly as described in the hotel information when I booked.
Stayed 3 nights in Sep 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I was very impressed with the Hotel and wished I could have stayed longer. There was nothing I didn't like, but wished there had been a sign from lift to Room numbers (1st floor) and pool ...not a complaint though xxx
Stayed 1 night in Sep 2022

10/10 Excellent

Neil

Liked: Amenities, property conditions & facilities
the staff were brilliant
Stayed 4 nights in Sep 2022

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
excellent customer service at all times. Really clean and comfortable. Bathroom a bit outdated, but perfectly servicable.
Stayed 2 nights in Sep 2022